Courtesy Clerk, Part-Time

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    "requisitionDescription": "<div><div><p><strong><em>We receive applications for this position on an ongoing basis.  When an opening becomes available, we will review job applications on file and interview the applicants that we feel may be the best candidates for this position.  NOT ALL APPLICANTS will receive an interview.</em></strong></p>\n<p></p>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\"><strong>PRIMARY PURPOSE</strong></span>&nbsp;</p>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">The primary responsibility of a <strong>Courtesy Clerk</strong> is to ensure customer satisfaction by promptly and accurately bagging the customer’s purchased items quickly, efficiently, and intact.</span> <span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">A <strong>Courtesy Clerk</strong> also increases customer loyalty by assisting all customers with courteous, pleasant, and patient service.</span>&nbsp;</p>\n<p><br><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\"><strong>ESSENTIAL DUTIES</strong></span>&nbsp;</p>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">You MUST perform the following duties regularly and up to company standards:</span><span style=\"font-size: 16px;\"> </span></p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Promptly and efficiently greet, thank, offer assistance, and meet the needs of all customers.</span><span style=\"font-size: 16px;\"> </span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Bag items quickly and efficiently without forgetting or damaging any items, by following proper bagging procedures.</span><span style=\"font-size: 16px;\"> </span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Transport and load groceries into vehicle of customers needing such assistance.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Replace, retrieve or price check items for Cashiers and customers.</span><span style=\"font-size: 16px;\"> </span></li>\n</ul>\n<p><span style=\"background-color: white;font-size: 16px;font-family: Calibri, sans-serif;\"><strong>NON-ESSENTIAL JOB DUTIES</strong></span>&nbsp;</p>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">In order to provide the best possible service to our customers, the following duties are also required on an as-needed basis, during slow periods, or upon instruction by a supervisor, manager or designated person-in-charge.</span>&nbsp;</p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Assist customers with unloading items from shopping cart onto the check stand belt.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Retrieve shopping carts from the parking and sidewalk areas and maintain cart availability to customers, as needed.</span> <span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Remove all trash from carts.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Lock up shopping carts at closing of store.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Return unwanted or damaged items to proper location.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Refill and maintain bags and supplies at the check stand, as needed.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Restock beer case as needed.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Perform and record regular floor sweeps as assigned.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Respond to “mess calls” as needed.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Clean restrooms, parking lot and front-end of store daily.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Study and be able to explain specials, ads and promotions to customers.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Assist other departments with job duties when necessary.</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Perform other duties as required or assigned.</span></li>\n</ul>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\"><strong>CUSTOMER SERVICE EXPECTATIONS</strong></span>&nbsp;</p>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">All All associates are required to provide our customers with “World Class Service” with a local touch.</span>&nbsp;</p>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">GREET all customers (be friendly, smile and make face-to-face eye contact).</span></li>\n<ul>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">HELP all customers (listen and pay attention; be courteous; be knowledgeable about product location, services offered and store hours; offer alternatives if a product is out of stock; take the customer to the product, etc.).</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Personalize the customer’s shopping experience (make small talk, offer meal suggestions, explain current store promotions, etc.).</span></li>\n<li dir = \"auto\"><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">THANK all customers (show appreciation and offer a parting comment).</span>&nbsp;</li>\n</ul>\n</ul>\n<p><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\"><strong>WORKING CONDITIONS</strong></span>&nbsp;</p>\n<ul>\n<li><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Frequently perform most duties in an air conditioned building where it may be dirty, dusty, and noisy, and with a high volume of customers and co-workers.</span></li>\n<li><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Occasionally work outdoors where the temperature and weather varies (hot, humid, rainy, vog, etc.), to sweep the parking lot, retrieve shopping carts and assist customers to their vehicle.</span></li>\n<li><span style=\"font-size: 16px;font-family: Calibri, sans-serif;\">Seldom work around fumes and odors from various products and customer’s perfumes.</span> <br> <br></li>\n</ul>\n</div></div>\n",
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