Coordinator, Student Group Services (SGS)

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    "location": {
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      "state": "Alberta",
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    "datePosted": "2026-06-01",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Job Summary</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The Coordinator - Student Group Services (C-SGS) is a full-time/part-time term position in the Student Services portfolio. The C - SGS supports the operations of Student Group Services (SGS), and is required to have a general academic and non-academic knowledge of the University of Alberta. SGS operates in close collaboration with Student Success and Experience staff, as well as other Students' Union and University Units to support and encourage a vibrant student life climate on campus. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position supports student group administration (including registration, training, and physical space allocation in the Students' Union Building) and general support for student group members and leaders. It requires a high level of collaboration with existing units within the Student Services units and across campus. This position has a strong focus on advising,  administration, and project work. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This is a contract position with a start date of August 4, 2026, and an end date of September 30, 2027. This position works part-time at 20 hours per week from September through April, and full-time from May through August at 37.5 hours per week. Multiple coordinator positions are available at this time. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Duties &amp; Responsibilities</span></p>\n<ol>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide direct student service, including responding to email, phone, and in-person inquiries related to Student Groups; </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">General administration of the service including new and returning group recognition application processing, event submission review, document review, as well as maintaining and organizing databases;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Troubleshoot the Rubric platform and other student group management platforms;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Preparation of the Student Group Services newsletter;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Administration of the Student Group Storage program spaces in SUB;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Coordinate Group Leader Orientation (G.L.O.) programs, including content updates and some session facilitation;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Propose, develop, and update resources to support student group operations;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Internal event planning and execution support, including the Fall and Winter Clubs Fairs;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Resource distribution program support, including granting programs and in-kind resource allocation;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Student Group event support, including referring students to relevant on campus resources;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Gather, track and maintain program data;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Contribute to goal setting for the service and its programs; </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Other duties as assigned by the Manager - SGS and/or Assistant Manager - SGS.</span></li>\n</ol>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Minimum Qualifications</span></p>\n<ol>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Must be an undergraduate student at the University of Alberta, enrolled in at least one course in each of the fall and winter sessions during the term of employment;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">General academic and non-academic understanding of the University of Alberta;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Eligible to work in Canada (including students who are in Canada on a study permit);</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The ability to work on-site at our offices at the University of Alberta’s North Campus, in Edmonton, Alberta;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Availability to work during standard operating hours, including possible evenings and weekends during the school year.</span></li>\n</ol>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Preferred Qualifications</span></p>\n<ol>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Previous involvement with student groups on campus, especially in a leadership role;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong administration and organization skills;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with customer service, including in-person, on the phone, and over email;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Good problem-solving, communication, and conflict-resolution skills;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ability to adapt to changes in administrative processes and workplace structures;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience with relevant technology including the Mac ecosystem, Google Apps (especially Google Sheets, Docs, and Forms), and e-learning platforms such as Articulate and Canvas;</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience leading volunteers, committees, meetings, and/or training sessions. </span></li>\n</ol>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Supervision</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Given</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position does not provide formal supervision to any other staff position. Informal support, including peer-to-peer coaching and troubleshooting to support front-line staff, is a part of daily activities. The C-SGS may supervise volunteers or student committees as needed. </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Supervision Received </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position is supervised in their daily work activities by the Manager - Student Group Services and Assistant Manager - Student Group Services. The M-SGS and AM-SGS provide coaching, support, basic Human Resources administration, and coordination with other services. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Working Considerations </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This position performs work primarily in an office setting, on weekdays from 9:00 AM - 5:00 PM, with the bulk of the work being completed using a computer. This position occasionally requires staff to work on evenings and weekends due to programming requirements. Limited remote work can be negotiated on an individual basis. This position regularly moves throughout the University campus to attend meetings. Programming requirements may necessitate the lifting, moving and setting up of items and materials of up to 50 lbs. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Application Instructions: </span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Only complete applications received through Bamboo HR will be considered. To be considered complete, applications must have an up-to-date resume and cover letter. Applications are due before 11:59 PM on June 21, 2026.  Any applications received after this time will not be considered.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Your application documents should clearly show how you meet all of the minimum qualifications, and how you meet some combination of the preferred qualifications for the position. We thank all applicants for their interest, but only shortlisted applicants will be contacted. </span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">For questions about this posting, please contact Selen Erkut (She/Her)  - Manager, Student Group Services, at [email protected]</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Equity and Inclusion</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The UASU’s mission is to serve, engage, and represent students. To do that well we need an organization that is representative of the students we serve. We are committed to creating a diverse environment that fosters a sense of belonging and empowerment. We actively encourage applications from members of groups experiencing barriers to equity.</span></p>",
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