Part-Time Customer Assistant Representative | Bellmore, NY

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    "datePosted": "2025-08-07T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p>We’re immediately hiring<strong> </strong>for Bellmore, NY office!  The Customer Assistance Representative Sr (CAR) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a non airport branch location.  </p>\n<p> </p>\n<p> </p>\n<p>The starting rate of pay is $18.25 / hour. Employees have the opportunity to earn yearly merit increases based on performance.</p>\n<p> </p>\n<p><strong>This position is located in our office in Bellmore:</strong></p>\n<p>2900 Merrick Road, Bellmore, NY 11710</p>\n<p> </p>\n<p>This is a part-time position. This role is 25 hours per week with required availability on:</p>\n<p>Saturdays: 9:00am - 1:00pm</p>\n<p>Sunday: 9:00am - 12:00pm</p>\n<p>*flexible schedule available for remaining 18 hours/week*</p>\n<p> </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Greet all customers using prescribed, appropriate dialogue as they arrive on the lot.</li>\n <li>Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.</li>\n <li>Advise and review rental charges; and provide an accurate receipt to the customer.</li>\n <li>Inquire about service, satisfaction and document dissatisfaction.</li>\n <li>Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.</li>\n <li>Use of proper statement to determine if vehicle is being returned with full tank of gas.</li>\n <li>Complete a service alert for any mechanical and or body damage communicated by the customers.</li>\n <li>Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.</li>\n <li>Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.</li>\n <li>Keep lot organized for ease of access and traffic flow.</li>\n <li>Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.</li>\n <li>Understand the damage loss report reporting procedure.</li>\n</ul>\n<p> </p>\n<p><em>Equal Opportunity Employer/Disability/Veterans</em></p>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li>Must be at least 18 years old. </li>\n <li>Must have two years college experience OR at least two years of customer service experience</li>\n <li>Must have a high school diploma or GED</li>\n <li>The ability to operate a motor vehicle is an essential function of this position. Applicants must have a valid, unrestricted U.S. driver's license.</li>\n <li>Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.</li>\n <li>Must be living within a reasonable commute of no more than 1 hour to the location(s) you are applying to within 30 days of anticipated start date.</li>\n <li>Must be able to read, write, and speak English</li>\n <li>Apart from religious observation, you must be available to work: <p>Sunday 9:00 AM – 12:00 PMSaturday 9:00 AM – 1:00 PM</p></li>\n</ul>\n<p> </p>",
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