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HomeCompaniesRecruiting Ultipro Ca Tec5002tecs D42f4eb0 Deb2 4bb0 874b B574273d04ceDirector, Customer Service

Director, Customer Service

Recruiting Ultipro Ca Tec5002tecs D42f4eb0 Deb2 4bb0 874b B574273d04ce · Toronto, Toronto, ON, Toronto, ON, Canada · Active · UKG Pro Recruiting / Ultimate

Job facts

FieldValue
CompanyRecruiting Ultipro Ca Tec5002tecs D42f4eb0 Deb2 4bb0 874b B574273d04ce
TitleDirector, Customer Service
Normalized title-
Department / teamCommunications & Stakehol
LocationToronto, ON, Canada
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerUKG Pro Recruiting / Ultimate
Posted / first seen2026-05-04 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Recruiting Ultipro Ca Tec5002tecs D42f4eb0 Deb2 4bb0 874b B574273d04ce.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through UKG Pro Recruiting / Ultimate.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Toronto.Open
Department jobsActive postings in Communications & Stakehol.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyRecruiting Ultipro Ca Tec5002tecs D42f4eb0 Deb2 4bb0 874b B574273d04ce
Sourcecaf3a5bb-a27f-478b-a2e6-709b06c11ecf
ATS providerUKG Pro Recruiting / Ultimate

Description

As Director of Customer Service, you will reinforce public safety and make it easier for clients to do business with TSSA . In this role you will be responsible for the teams that provide customer support, manage the licensing and registration processes and fulfil public information requests. By representing the voice of the customer internally at TSSA you will identify opportunities and prioritize process improvements that will drive efficiencies, improve customer service scores and reduce turn around times.

Full job record

Job ID7b7a2d31e7b21d97cd30f7f0c7d248853f1e2b0c
Org IDd65b49cd-4d03-41dc-a6ad-2051b4241146
Source IDcaf3a5bb-a27f-478b-a2e6-709b06c11ecf
Board IDcaf3a5bb-a27f-478b-a2e6-709b06c11ecf
Providerukg
Provider Job Key5b05033a-9e8d-4049-be0f-aee8ba55d385
TitleDirector, Customer Service
Normalized Title
Statusactive
Activeyes
Location TextToronto, Toronto, ON, Toronto, ON, Canada
DepartmentCommunications & Stakehol
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryCanada
RegionON
CityToronto
Salary RawAs Director of Customer Service, you will reinforce public safety and make it easier for clients to do business with TSSA . In this role you will be responsible for the teams that provide customer support, manage the licensing and registration processes and fulfil public information requests. By representing the voice of the customer internally at TSSA you will identify opportunities and prioritize process improvements that will drive efficiencies, improve customer service scores and reduce turn around times.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://recruiting.ultipro.ca/TEC5002TECS/JobBoard/d42f4eb0-deb2-4bb0-874b-b574273d04ce/OpportunityDetail?opportunityId=5b05033a-9e8d-4049-be0f-aee8ba55d385
Apply URLhttps://recruiting.ultipro.ca/TEC5002TECS/JobBoard/d42f4eb0-deb2-4bb0-874b-b574273d04ce/OpportunityDetail?opportunityId=5b05033a-9e8d-4049-be0f-aee8ba55d385
First Seen At2026-05-31 17:54:12Z
Last Seen At2026-06-06 10:14:07Z
Last Checked At2026-06-06 10:14:07Z
Last Changed At2026-05-31 17:54:12Z
Inactive At
Source Posted At2026-05-04 15:06:19Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=ukg/board=recruiting.ultipro.ca|tec5002tecs|d42f4eb0-deb2-4bb0-874b-b574273d04ce/date=2026-06-06/2026-06-06T10-14-06-921Z-619c93f93659d07bd2026dfdbf03b564843c2f30e783d492438e33a1d9d46fda.json
Event Fields
{
  "content_hash": "5d00aa0ccbabd3c02dd6339f4242b676ee01c18cf1b201e0ba394a13d946b494",
  "source_hash": "49e9b906f3b1a55e3cc4b51ad982588256da7254dbed12e6c2584d53e57d2057",
  "last_changed_at": "2026-05-31T17:54:12.219Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Toronto, Toronto, ON, Toronto, ON, Canada",
    "city": "Toronto",
    "region": "ON",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:14:07.665Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Toronto, Toronto, ON, Toronto, ON, Canada",
      "city": "Toronto",
      "region": "ON",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
{
  "Id": "5b05033a-9e8d-4049-be0f-aee8ba55d385",
  "Title": "Director, Customer Service",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "b4a6b0e2-4f10-5f2d-88fb-a90eb1072c77",
      "Address": {
        "City": "Toronto",
        "Line1": "345 Carlingview Drive",
        "Line2": null,
        "State": {
          "Code": "ON",
          "Name": "Ontario"
        },
        "Country": {
          "Code": "CAN",
          "Name": "Canada"
        },
        "PostalCode": "M9W6N9"
      },
      "Coordinates": {
        "Latitude": 43.693955137088594,
        "Longitude": -79.59877889571469
      },
      "DisplayName": false,
      "LocalizedName": "Toronto, ON",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "Toronto"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-04T15:06:19.042Z",
  "JobCategoryName": "Communications & Stakehol",
  "JobLocationType": 0,
  "OpportunityType": 0,
  "BriefDescription": "As Director of Customer Service, you will reinforce public safety and make it easier for clients to do business with TSSA . In this role you will be responsible for the teams that provide customer support, manage the licensing and registration processes and fulfil public information requests. By representing the voice of the customer internally at TSSA you will identify opportunities and prioritize process improvements that will drive efficiencies, improve customer service scores and reduce turn around times.",
  "MatchedLocations": [],
  "RequisitionNumber": "DIREC001591"
}
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