Director of Renewals

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    "description_html": "<div class=\"job_description\">\n\t\t\t\t\tIdera, Inc. delivers B2B software tools that technical users trust most. Our portfolio spans database administration, application development, DevOps, and data management. Idera continues to grow rapidly through both organic expansion and acquisitions, and we are seeking a strategic, results-driven Director of Renewals to lead and scale our global renewals organization across multiple brands.<br><br>Role Summary<br>The Director of Renewals owns the global renewals and retention strategy across 8 Idera brands, leading brand managers and renewal representatives to consistently exceed renewal, retention, and expansion targets. This role is highly visible and partners closely with executive leadership, Sales, Finance, Product, Legal, and Customer Success.&#160;<br><br>You will be accountable for forecasting accuracy, renewal execution, retention analysis, and<br>proactive risk mitigation while motivating and developing high-performing teams. This role<br>requires strong executive presence, advanced data fluency, and hands-on operational<br>leadership including comfort working directly in Excel and Salesforce.<br><br>Key Responsibilities<br>Leadership &amp; Strategy<br>&#9679; Own and execute the global renewals and retention strategy across 8 Idera brands<br>&#9679; Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals<br>&#9679; Establish clear performance expectations, KPIs, and accountability across teams<br>&#9679; Proactively identify organizational, process, and data blind spots before they impact results<br>&#9679; Serve as senior escalation point for high-risk, high-value, or complex renewal situations Forecasting, Data and<br><br>Analytics<br>&#9679; Deliver accurate, executive-ready renewal forecasts with confidence and clarity<br>&#9679; Articulate projections, risks, and scenarios to senior leadership and executive stakeholders<br>&#9679; Own renewal pipeline health, including risk assessment, timing, and deal strategy<br>&#9679; Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities<br>&#9679; Build and maintain Excel-based models, trackers, and analyses as needed (hands-on) Salesforce &amp; Reporting<br><br>Excellence<br>&#9679; Act as a Salesforce reporting expert for renewals and retention metrics<br>&#9679; Design, refine, and maintain dashboards, reports, and forecasting views<br>&#9679; Ensure data integrity, pipeline hygiene, and consistent reporting across brands<br>&#9679; Translate Salesforce data into actionable insights and executive-level narratives Execution &amp; Cross-Functional<br><br>Leadership<br>&#9679; Drive on-time renewals, favorable contract terms, and expansion opportunities<br>&#9679; Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers<br>&#9679; Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions<br>&#9679; Develop and scale renewal best practices, playbooks, and operating cadences<br>&#9679; Influence pricing, term structures, and retention initiatives based on data and outcomes<br><br>Preferred Experience &amp; Skills<br>&#9679; 5+ years leading B2B software renewals or revenue functions<br>&#9679; Proven people leader managing multi-brand teams and managers<br>&#9679; Expert in Salesforce forecasting, reporting, and pipeline management",
    "description_text": "Idera, Inc. delivers B2B software tools that technical users trust most. Our portfolio spans database administration, application development, DevOps, and data management. Idera continues to grow rapidly through both organic expansion and acquisitions, and we are seeking a strategic, results-driven Director of Renewals to lead and scale our global renewals organization across multiple brands.\nRole Summary\nThe Director of Renewals owns the global renewals and retention strategy across 8 Idera brands, leading brand managers and renewal representatives to consistently exceed renewal, retention, and expansion targets. This role is highly visible and partners closely with executive leadership, Sales, Finance, Product, Legal, and Customer Success.\nYou will be accountable for forecasting accuracy, renewal execution, retention analysis, and\nproactive risk mitigation while motivating and developing high-performing teams. This role\nrequires strong executive presence, advanced data fluency, and hands-on operational\nleadership including comfort working directly in Excel and Salesforce.\nKey Responsibilities\nLeadership & Strategy\n● Own and execute the global renewals and retention strategy across 8 Idera brands\n● Lead, mentor, and motivate brand managers and renewal reps to meet and exceed business goals\n● Establish clear performance expectations, KPIs, and accountability across teams\n● Proactively identify organizational, process, and data blind spots before they impact results\n● Serve as senior escalation point for high-risk, high-value, or complex renewal situations Forecasting, Data and\nAnalytics\n● Deliver accurate, executive-ready renewal forecasts with confidence and clarity\n● Articulate projections, risks, and scenarios to senior leadership and executive stakeholders\n● Own renewal pipeline health, including risk assessment, timing, and deal strategy\n● Conduct deep retention analysis to identify trends, churn drivers, and growth opportunities\n● Build and maintain Excel-based models, trackers, and analyses as needed (hands-on) Salesforce & Reporting\nExcellence\n● Act as a Salesforce reporting expert for renewals and retention metrics\n● Design, refine, and maintain dashboards, reports, and forecasting views\n● Ensure data integrity, pipeline hygiene, and consistent reporting across brands\n● Translate Salesforce data into actionable insights and executive-level narratives Execution & Cross-Functional\nLeadership\n● Drive on-time renewals, favorable contract terms, and expansion opportunities\n● Partner with Sales, Customer Success, Support, Product, Finance, and Legal to remove renewal barriers\n● Lead weekly/monthly forecast calls, pipeline reviews, and at-risk account discussions\n● Develop and scale renewal best practices, playbooks, and operating cadences\n● Influence pricing, term structures, and retention initiatives based on data and outcomes\nPreferred Experience & Skills\n● 5+ years leading B2B software renewals or revenue functions\n● Proven people leader managing multi-brand teams and managers\n● Expert in Salesforce forecasting, reporting, and pipeline management",
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