Technical Services Rep

{
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  "source_hash": "a25fa95d29a4d8121733dcc53b796c68599a649e2b3d7c86558424d4e7cfc1e4",
  "last_changed_at": "2026-05-29T07:02:05.634Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Homestead, FL",
    "city": "Homestead",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 24,
  "salary_min": 19,
  "inferred_at": "2026-06-06T20:20:08.118Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Homestead, FL",
      "city": "Homestead",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Key Responsibilities",
      "content": "<li>Educate customers on available testing services and recommend appropriate courses of action based on technical and scientific requirements</li><li>Provide technical guidance on test program setup and execution</li><li>Support customers before, during, and after testing to ensure accurate and effective outcomes</li><li>Review, interpret, and summarize testing standards, specifications, and engineering drawings</li><li>Maintain detailed and accurate documentation of all customer communications and project activities</li><li>Collaborate internally to review project scope, feasibility, and timelines</li><li>Develop cost estimates and proposals for testing services across multiple laboratory locations</li><li>Follow up on open opportunities, including requested but unsubmitted test programs</li><li>Conduct on-site customer tours and explain laboratory capabilities and testing methodologies</li><li>Represent the organization at trade shows, conferences, and industry events</li><li>Perform additional duties as needed to support business and customer objectives</li>"
    },
    {
      "text": "Required Education, Experience & Skills",
      "content": "<li>Associate’s degree or higher in a <b>science or technology-related discipline</b></li><li>Minimum of 3 years of customer-facing experience, including substantial written communication</li><li>Ability to explain technical and scientific concepts clearly to both technical and non-technical audiences</li><li>Proficiency with standard business software, including Microsoft Word and Excel</li><li>Strong written and verbal communication skills in English, with a high attention to detail</li><li>Working knowledge of algebra and geometry</li><li>Understanding of professional business communication and etiquette</li>"
    },
    {
      "text": "Preferred Qualifications",
      "content": "<li>Five or more years of customer service or technical support experience</li><li>Bachelor’s degree or higher in a <b>hard science</b> (e.g., Chemistry, Biology, Physics, Materials Science, Engineering Technology)</li><li>Experience working in a laboratory, testing, or manufacturing environment</li><li>Familiarity with national and international testing standards (e.g., ASTM, ISO, DIN)</li>"
    }
  ],
  "country": null,
  "createdAt": 1768571972423,
  "updatedAt": null,
  "categories": {
    "team": "Administrative Openings",
    "location": "Homestead, FL",
    "commitment": "Full Time",
    "department": "Client Opportunities",
    "allLocations": [
      "Homestead, FL"
    ]
  },
  "salaryRange": {
    "max": 24,
    "min": 19,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}