Talent & Culture Manager

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    "datePosted": "2026-05-12",
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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\"><span>Talent</span><span> </span>&amp;<span> </span><span>Culture</span><span> </span><span>Manager</span></span><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"><span> </span></span><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Remote | Full-Time</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Position Overview</span><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">RedRover is a fully remote company, and this role is no exception. We're seeking a<span> </span><span>Talent</span><span> </span>&amp;<span> </span><span>Culture</span><span> </span><span>Manager</span><span> </span>who thrives at the intersection of recruiting speed, people strategy, and operational excellence. This role goes well beyond filling seats — you'll own the full employee lifecycle: from the moment a candidate enters the pipeline to the day a pack member celebrates their third anniversary (and beyond).</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">With a Business Operations Specialist rolling up to this position, you'll have support on the operational side while you focus on what matters most: building the kind of team and<span> </span><span>culture</span><span> </span>that drives RedRover's continued growth — all from wherever you do your best work. </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This role is designed for someone who moves with urgency without sacrificing judgment, communicates persuasively, and measures success by outcomes — not activity.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Reporting to the COO, the<span> </span><span>Talent</span><span> </span>&amp;<span> </span><span>Culture</span><span> </span><span>Manager</span><span> </span>owns recruiting performance, employee experience, and the people systems that keep the pack running at full speed.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This role requires someone who:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Fills roles fast without cutting corners on fit</span></li>\n<li><span style=\"font-size: 10pt\">Reads people well — both to sell a compelling vision to the right candidate and to assess <span>cultural</span> fit with precision</span></li>\n<li><span style=\"font-size: 10pt\">Adapts quickly when priorities shift (and they will)</span></li>\n<li><span style=\"font-size: 10pt\">Brings structure without bureaucracy</span></li>\n<li><span style=\"font-size: 10pt\">Solves problems before they become noise</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><span>Talent</span><span> </span>Acquisition (70%)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Own full-cycle recruiting across all open roles — from intake through offer and close</span></li>\n<li><span style=\"font-size: 10pt\">Lead disciplined, proactive, passive outreach as the primary sourcing strategy — identifying and engaging <span>talent</span> before they're looking, not waiting on applications</span></li>\n<li><span style=\"font-size: 10pt\">Build and manage relationships with candidates to deliver an exceptional experience from first contact to Day 1</span></li>\n<li><span style=\"font-size: 10pt\">Partner with hiring <span>managers</span> to define role requirements, calibrate on candidate profiles, and move decisively</span></li>\n<li><span style=\"font-size: 10pt\">Develop and maintain a proactive <span>talent</span> pipeline for high-frequency or strategic roles</span></li>\n<li><span style=\"font-size: 10pt\">Negotiate compensation and benefits packages with candidates — balancing candidate expectations with internal equity and budget, and doing so with confidence and skill</span></li>\n<li><span style=\"font-size: 10pt\">Track and report on recruiting KPIs, including time-to-fill, offer acceptance rate, and source effectiveness</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><span>Culture</span><span> </span>&amp; People Operations (30%)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Own and continuously improve the onboarding experience to accelerate new hire productivity and integration</span></li>\n<li><span style=\"font-size: 10pt\">Oversee benefits and compensation policy — keeping RedRover competitive and ensuring pack members understand and use what they have</span></li>\n<li><span style=\"font-size: 10pt\">Administer and act on eNPS survey results, identifying trends and driving meaningful follow-through</span></li>\n<li><span style=\"font-size: 10pt\">Lead employee development programs and support <span>managers</span> in growing their teams</span></li>\n<li><span style=\"font-size: 10pt\">Maintain HR documentation, process guides, and policy frameworks — clear, current, and accessible</span></li>\n<li><span style=\"font-size: 10pt\">Partner with leadership on retention strategy, using data to stay ahead of flight risks</span></li>\n<li><span style=\"font-size: 10pt\">Lead and develop the Business Operations Specialist</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">KPIs That Define Success</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Time-to-fill across open roles</span></li>\n<li><span style=\"font-size: 10pt\">Offer acceptance rate</span></li>\n<li><span style=\"font-size: 10pt\">New hire 90-day retention</span></li>\n<li><span style=\"font-size: 10pt\">eNPS scores and trend over time</span></li>\n<li><span style=\"font-size: 10pt\">Onboarding satisfaction</span></li>\n<li><span style=\"font-size: 10pt\">Process documentation completion and currency</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">5+ years in a <span>talent</span> acquisition or people operations role, with at least some time in a fast-moving, small-to-mid-size company</span></li>\n<li><span style=\"font-size: 10pt\">Extensive experience recruiting marketing roles — you understand the discipline, know where to find great marketing <span>talent</span>, and can evaluate candidates with credibility</span></li>\n<li><span style=\"font-size: 10pt\">Marketing agency experience is a plus, though not required</span></li>\n<li><span style=\"font-size: 10pt\">Proven track record of filling roles quickly and well through disciplined passive sourcing — you have metrics to show it</span></li>\n<li><span style=\"font-size: 10pt\">Skilled negotiator who can navigate comp and benefits conversations with candidates confidently</span></li>\n<li><span style=\"font-size: 10pt\">Strong communicator who can persuade, not just inform — candidates should want to join after talking to you, hiring <span>managers</span> should trust your read, and <span>cultural</span> fit should never be an afterthought</span></li>\n<li><span style=\"font-size: 10pt\">Comfortable building and improving processes without needing them to exist first</span></li>\n<li><span style=\"font-size: 10pt\">Experience with HR functions beyond recruiting: benefits administration, onboarding, compensation, and employee relations</span></li>\n<li><span style=\"font-size: 10pt\">Self-directed and outcome-obsessed — you keep score and adjust when the numbers aren't right</span></li>\n<li><span style=\"font-size: 10pt\">Reasonable attention to detail: thorough enough to get it right, practical enough to keep moving</span></li>\n<li><span style=\"font-size: 10pt\">Experience <span>managing</span> or mentoring staff is a plus</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Compensation &amp; Benefits</span><br><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You'll earn a competitive base salary plus meaningful upside through a performance-based bonus structure tied directly to your KPIs — including time-to-fill, retention, and employee engagement. If you hit your numbers, you'll feel it in your paycheck.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Beyond base and bonus, RedRover offers one of the more thoughtful benefits packages you'll find at a company this size:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Healthcare, dental, and vision coverage</span></li>\n<li><span style=\"font-size: 10pt\">Generous paid time off that escalates with tenure</span></li>\n<li><span style=\"font-size: 10pt\">Vacation expense reimbursement (because time off should actually feel like time off)</span></li>\n<li><span style=\"font-size: 10pt\">Pet insurance</span></li>\n<li><span style=\"font-size: 10pt\">Daycare expense reimbursement</span></li>\n<li><span style=\"font-size: 10pt\">Fitness benefits</span></li>\n<li><span style=\"font-size: 10pt\">Paid maternity/paternity leave after a period of tenure</span></li>\n<li><span style=\"font-size: 10pt\">Retirement contributions after a period of tenure</span></li>\n<li><span style=\"font-size: 10pt\">Flexible hours</span></li>\n<li><span style=\"font-size: 10pt\">Full remote — work from wherever you do your best work</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">For the right person, this is a strong total compensation story. We'd rather attract someone who's motivated by what they build and what they earn for building it well than someone chasing a number alone.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">About<span> </span><span>Culture</span><span> </span>Index™</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>After you apply for this position, you will receive a thank-you email along with a link to a short survey. It's important that you complete this workplace preference survey, as your application cannot be reviewed until it's complete. Great news, though — it only takes 8–10 minutes to complete.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Learn About RedRover's<span> </span><span>Culture</span></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><span> </span>To learn more about our unique best-in-breed<span> </span><span>culture</span>, click <a href=\"https://marketingresultsguaranteed.com/about-culture/\" target=\"_blank\" rel=\"noopener noreferrer\">here</a>.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">RedRover is an Equal Opportunity Employer.</span></p>",
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