TPO Administrator

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  "last_changed_at": "2026-06-06T09:56:22.921Z",
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    "raw": "Description\n The TPO Admin supports the systems, applications, and users that drive the Third-Party Originations Channel. This role provides both operational and technical support for internal teams and external TPO partners, helping ensure loans move efficiently through the process while maintaining strong service levels, timely issue resolution, and stable application performance.\n This position works closely with Sales, Operations, IT Application Support, Service Desk, business stakeholders, vendors, and other cross-functional teams to troubleshoot issues, support workflow functionality, coordinate enhancements, and maintain the health of assigned applications. The role requires strong communication skills, analytical problem-solving ability, and a working knowledge of mortgage operations, TPO lending workflows, and third-party application support.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities to ensure that you know #U Belong AtUHM!\n RESPONSIBILITIES\n Provide Tier 2 support for TPO applications and users, including internal employees and external TPO partners involved in loan manufacturing processes.\n Troubleshoot and resolve system, workflow, and user-related issues, identify root causes, and coordinate resolution with internal technical teams and third-party vendors.\n Serve as an escalation point for assigned applications while ensuring timely communication and follow-up with stakeholders.\n Partner with IT Application Support, Service Desk, Sales teams, Lock Desk, Operations leadership, and business stakeholders to coordinate issue resolution and support business objectives.\n Review, analyze, and evaluate business and channel requirements to help configure solutions that support operational and strategic goals.\n Support application implementations, enhancements, and process improvement initiatives by assisting with scope, testing, validation, release readiness, and production support.\n Perform day-to-day monitoring of assigned applications to assess system health and support upgrades, patches, and deployments as needed.\n Research and identify potential system defects, workflow gaps, integration issues, and release-related impacts",
    "city": "Description The TPO Admin supports the systems",
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    "country": "Canada",
    "is_remote": true,
    "confidence": 0.95
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  "inferred_at": "2026-06-06T09:56:22.880Z",
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      "raw": "Description\n The TPO Admin supports the systems, applications, and users that drive the Third-Party Originations Channel. This role provides both operational and technical support for internal teams and external TPO partners, helping ensure loans move efficiently through the process while maintaining strong service levels, timely issue resolution, and stable application performance.\n This position works closely with Sales, Operations, IT Application Support, Service Desk, business stakeholders, vendors, and other cross-functional teams to troubleshoot issues, support workflow functionality, coordinate enhancements, and maintain the health of assigned applications. The role requires strong communication skills, analytical problem-solving ability, and a working knowledge of mortgage operations, TPO lending workflows, and third-party application support.\n At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value  diversity , educate on  equity , and create  inclusive partner opportunities to ensure that you know #U Belong AtUHM!\n RESPONSIBILITIES\n Provide Tier 2 support for TPO applications and users, including internal employees and external TPO partners involved in loan manufacturing processes.\n Troubleshoot and resolve system, workflow, and user-related issues, identify root causes, and coordinate resolution with internal technical teams and third-party vendors.\n Serve as an escalation point for assigned applications while ensuring timely communication and follow-up with stakeholders.\n Partner with IT Application Support, Service Desk, Sales teams, Lock Desk, Operations leadership, and business stakeholders to coordinate issue resolution and support business objectives.\n Review, analyze, and evaluate business and channel requirements to help configure solutions that support operational and strategic goals.\n Support application implementations, enhancements, and process improvement initiatives by assisting with scope, testing, validation, release readiness, and production support.\n Perform day-to-day monitoring of assigned applications to assess system health and support upgrades, patches, and deployments as needed.\n Research and identify potential system defects, workflow gaps, integration issues, and release-related impacts",
      "city": "Description The TPO Admin supports the systems",
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  "salary_period": "day",
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    "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\">The TPO Admin supports the systems, applications, and users that drive the Third-Party Originations Channel. This role provides both operational and technical support for internal teams and external TPO partners, helping ensure loans move efficiently through the process while maintaining strong service levels, timely issue resolution, and stable application performance.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:normal;\">This position works closely with Sales, Operations, IT Application Support, Service Desk, business stakeholders, vendors, and other cross-functional teams to troubleshoot issues, support workflow functionality, coordinate enhancements, and maintain the health of assigned applications. The role requires strong communication skills, analytical problem-solving ability, and a working knowledge of mortgage operations, TPO lending workflows, and third-party application support.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">At UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value <strong><span style=\"background-color:#ffffff;\"><span style=\"color:#252423;\">diversity</span></span></strong>, educate on <strong><span style=\"background-color:#ffffff;\"><span style=\"color:#252423;\">equity</span></span></strong>, and create <strong><span style=\"background-color:#ffffff;\"><span style=\"color:#252423;\">inclusive partner opportunities</span></span></strong> to ensure that you know #U<strong><span style=\"background-color:#ffffff;\"><span style=\"color:#252423;\">Belong</span></span></strong>AtUHM!</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"line-height:normal;\"><b><u>RESPONSIBILITIES</u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:13px;\">\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Provide Tier 2 support for TPO applications and users, including internal employees and external TPO partners involved in loan manufacturing processes.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Troubleshoot and resolve system, workflow, and user-related issues, identify root causes, and coordinate resolution with internal technical teams and third-party vendors.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Serve as an escalation point for assigned applications while ensuring timely communication and follow-up with stakeholders.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Partner with IT Application Support, Service Desk, Sales teams, Lock Desk, Operations leadership, and business stakeholders to coordinate issue resolution and support business objectives.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Review, analyze, and evaluate business and channel requirements to help configure solutions that support operational and strategic goals.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Support application implementations, enhancements, and process improvement initiatives by assisting with scope, testing, validation, release readiness, and production support.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Perform day-to-day monitoring of assigned applications to assess system health and support upgrades, patches, and deployments as needed.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Research and identify potential system defects, workflow gaps, integration issues, and release-related impacts; isolate, replicate, and verify fixes.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Serve as a system administrator for assigned TPO applications, including maintenance of user access, configuration, and administrative functions as appropriate.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Help maintain a positive broker and internal customer experience by providing timely, professional, and knowledgeable support.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Coordinate and facilitate training for new users and brokers on applications, systems, processes, and integrations to support successful onboarding and adoption.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Document support issues, resolutions, recurring trends, system requirements, workflows, and user guidance as needed.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Develop and maintain effective working relationships with application providers and internal partners to support operational needs and future enhancements.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Participate in team meetings, support discussions, and other duties as assigned.</span></span></span></li>\n</ul>",
    "jobCategory": "Mortgage Operations",
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This role provides both operational and technical support for internal teams and external TPO partners, helping ensure loans move efficiently through the process while maintaining strong service levels, timely issue resolution, and stable application performance.\\n\\n \\n\\nThis position works closely with Sales, Operations, IT Application Support, Service Desk, business stakeholders, vendors, and other cross-functional teams to troubleshoot issues, support workflow functionality, coordinate enhancements, and maintain the health of assigned applications. The role requires strong communication skills, analytical problem-solving ability, and a working knowledge of mortgage operations, TPO lending workflows, and third-party application support.\\n\\n \\n\\nAt UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!\\n\\n \\n\\nRESPONSIBILITIES\\n\\n\\n\\tProvide Tier 2 support for TPO applications and users, including internal employees and external TPO partners involved in loan manufacturing processes.\\n\\tTroubleshoot and resolve system, workflow, and user-related issues, identify root causes, and coordinate resolution with internal technical teams and third-party vendors.\\n\\tServe as an escalation point for assigned applications while ensuring timely communication and follow-up with stakeholders.\\n\\tPartner with IT Application Support, Service Desk, Sales teams, Lock Desk, Operations leadership, and business stakeholders to coordinate issue resolution and support business objectives.\\n\\tReview, analyze, and evaluate business and channel requirements to help configure solutions that support operational and strategic goals.\\n\\tSupport application implementations, enhancements, and process improvement initiatives by assisting with scope, testing, validation, release readiness, and production support.\\n\\tPerform day-to-day monitoring of assigned applications to assess system health and support upgrades, patches, and deployments as needed.\\n\\tResearch and identify potential system defects, workflow gaps, integration issues, and release-related impacts; isolate, replicate, and verify fixes.\\n\\tServe as a system administrator for assigned TPO applications, including maintenance of user access, configuration, and administrative functions as appropriate.\\n\\tHelp maintain a positive broker and internal customer experience by providing timely, professional, and knowledgeable support.\\n\\tCoordinate and facilitate training for new users and brokers on applications, systems, processes, and integrations to support successful onboarding and adoption.\\n\\tDocument support issues, resolutions, recurring trends, system requirements, workflows, and user guidance as needed.\\n\\tDevelop and maintain effective working relationships with application providers and internal partners to support operational needs and future enhancements.\\n\\tParticipate in team meetings, support discussions, and other duties as assigned.\\nQualificationsEDUCATION AND/OR EXPERIENCE\\n\\n\\n\\tBachelor’s degree in a related field, or equivalent combination of education and work experience. \\n\\t3+ years of professional experience in application implementation, support, operations support, or a related role. Professional experience working with both business and technical leadership to support objectives. \\n\\tKnowledge and understanding of mortgage origination business processes and the ability to assess current workflows to meet business requirements preferred.\\n\\n\\n \\n\\nPreferred Experience\\n\\n\\n\\tExperience with TPO Broker platforms, or similar mortgage loan origination and third-party application platforms.\\n\\tUnderstanding of wholesale, non-delegated correspondent, and third-party origination lending workflows.\\n\\tExperience working with technical support, operations support, application administration, or business support functions within mortgage banking.\\n\\n\\n \\n\\nSKILLS\\n\\n\\n\\tWorking knowledge of mortgage operations, loan manufacturing, and TPO lending workflows preferred.\\n\\tExperience supporting mortgage technology platforms, loan origination systems, or third-party business applications preferred.\\n\\tStrong troubleshooting and analytical skills, including experience identifying root causes and coordinating issue resolution.\\n\\tAbility to support both frontline user needs and escalated application issues in a fast-paced environment.\\n\\tStrong customer service, written, and verbal communication skills.\\n\\tAbility to work collaboratively across departments and with external business partners and vendors.\\n\\tExperience creating and maintaining support documentation, training materials, user guides, and process documentation.\\n\\tProficient with Microsoft Office applications and general business technology tools.\\n\\tDetail oriented with strong organizational skills, sound judgment, and the ability to manage multiple priorities simultaneously.\\n\\tSelf-motivated individuals with the ability to thrive in a collaborative and changing environment.\\n\\n\\n \\n\\n \\n\\nThis employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\\n\\n \\n\\nUnion Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\n\\n \\n\\n \",\"responsibilities\":\"The TPO Admin supports the systems, applications, and users that drive the Third-Party Originations Channel. This role provides both operational and technical support for internal teams and external TPO partners, helping ensure loans move efficiently through the process while maintaining strong service levels, timely issue resolution, and stable application performance.\\n\\n \\n\\nThis position works closely with Sales, Operations, IT Application Support, Service Desk, business stakeholders, vendors, and other cross-functional teams to troubleshoot issues, support workflow functionality, coordinate enhancements, and maintain the health of assigned applications. The role requires strong communication skills, analytical problem-solving ability, and a working knowledge of mortgage operations, TPO lending workflows, and third-party application support.\\n\\n \\n\\nAt UHM, we understand diversity comes in many different forms. It’s our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and excel. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM!\\n\\n \\n\\nRESPONSIBILITIES\\n\\n\\n\\tProvide Tier 2 support for TPO applications and users, including internal employees and external TPO partners involved in loan manufacturing processes.\\n\\tTroubleshoot and resolve system, workflow, and user-related issues, identify root causes, and coordinate resolution with internal technical teams and third-party vendors.\\n\\tServe as an escalation point for assigned applications while ensuring timely communication and follow-up with stakeholders.\\n\\tPartner with IT Application Support, Service Desk, Sales teams, Lock Desk, Operations leadership, and business stakeholders to coordinate issue resolution and support business objectives.\\n\\tReview, analyze, and evaluate business and channel requirements to help configure solutions that support operational and strategic goals.\\n\\tSupport application implementations, enhancements, and process improvement initiatives by assisting with scope, testing, validation, release readiness, and production support.\\n\\tPerform day-to-day monitoring of assigned applications to assess system health and support upgrades, patches, and deployments as needed.\\n\\tResearch and identify potential system defects, workflow gaps, integration issues, and release-related impacts; isolate, replicate, and verify fixes.\\n\\tServe as a system administrator for assigned TPO applications, including maintenance of user access, configuration, and administrative functions as appropriate.\\n\\tHelp maintain a positive broker and internal customer experience by providing timely, professional, and knowledgeable support.\\n\\tCoordinate and facilitate training for new users and brokers on applications, systems, processes, and integrations to support successful onboarding and adoption.\\n\\tDocument support issues, resolutions, recurring trends, system requirements, workflows, and user guidance as needed.\\n\\tDevelop and maintain effective working relationships with application providers and internal partners to support operational needs and future enhancements.\\n\\tParticipate in team meetings, support discussions, and other duties as assigned.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"UNION HOME MORTGAGE\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=56CA827D488C9EDCE842370F906D69ED\"},\"qualifications\":\"EDUCATION AND/OR EXPERIENCE\\n\\n\\n\\tBachelor’s degree in a related field, or equivalent combination of education and work experience. \\n\\t3+ years of professional experience in application implementation, support, operations support, or a related role. Professional experience working with both business and technical leadership to support objectives. \\n\\tKnowledge and understanding of mortgage origination business processes and the ability to assess current workflows to meet business requirements preferred.\\n\\n\\n \\n\\nPreferred Experience\\n\\n\\n\\tExperience with TPO Broker platforms, or similar mortgage loan origination and third-party application platforms.\\n\\tUnderstanding of wholesale, non-delegated correspondent, and third-party origination lending workflows.\\n\\tExperience working with technical support, operations support, application administration, or business support functions within mortgage banking.\\n\\n\\n \\n\\nSKILLS\\n\\n\\n\\tWorking knowledge of mortgage operations, loan manufacturing, and TPO lending workflows preferred.\\n\\tExperience supporting mortgage technology platforms, loan origination systems, or third-party business applications preferred.\\n\\tStrong troubleshooting and analytical skills, including experience identifying root causes and coordinating issue resolution.\\n\\tAbility to support both frontline user needs and escalated application issues in a fast-paced environment.\\n\\tStrong customer service, written, and verbal communication skills.\\n\\tAbility to work collaboratively across departments and with external business partners and vendors.\\n\\tExperience creating and maintaining support documentation, training materials, user guides, and process documentation.\\n\\tProficient with Microsoft Office applications and general business technology tools.\\n\\tDetail oriented with strong organizational skills, sound judgment, and the ability to manage multiple priorities simultaneously.\\n\\tSelf-motivated individuals with the ability to thrive in a collaborative and changing environment.\\n\\n\\n \\n\\n \\n\\nThis employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\\n\\n \\n\\nUnion Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\n\\n \\n\\n \",\"experienceRequirements\":\"EDUCATION AND/OR EXPERIENCE\\n\\n\\n\\tBachelor’s degree in a related field, or equivalent combination of education and work experience. \\n\\t3+ years of professional experience in application implementation, support, operations support, or a related role. Professional experience working with both business and technical leadership to support objectives. \\n\\tKnowledge and understanding of mortgage origination business processes and the ability to assess current workflows to meet business requirements preferred.\\n\\n\\n \\n\\nPreferred Experience\\n\\n\\n\\tExperience with TPO Broker platforms, or similar mortgage loan origination and third-party application platforms.\\n\\tUnderstanding of wholesale, non-delegated correspondent, and third-party origination lending workflows.\\n\\tExperience working with technical support, operations support, application administration, or business support functions within mortgage banking.\\n\\n\\n \\n\\nSKILLS\\n\\n\\n\\tWorking knowledge of mortgage operations, loan manufacturing, and TPO lending workflows preferred.\\n\\tExperience supporting mortgage technology platforms, loan origination systems, or third-party business applications preferred.\\n\\tStrong troubleshooting and analytical skills, including experience identifying root causes and coordinating issue resolution.\\n\\tAbility to support both frontline user needs and escalated application issues in a fast-paced environment.\\n\\tStrong customer service, written, and verbal communication skills.\\n\\tAbility to work collaboratively across departments and with external business partners and vendors.\\n\\tExperience creating and maintaining support documentation, training materials, user guides, and process documentation.\\n\\tProficient with Microsoft Office applications and general business technology tools.\\n\\tDetail oriented with strong organizational skills, sound judgment, and the ability to manage multiple priorities simultaneously.\\n\\tSelf-motivated individuals with the ability to thrive in a collaborative and changing environment.\\n\\n\\n \\n\\n \\n\\nThis employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.\\n\\n \\n\\nUnion Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\\n\\n \\n\\n \",\"industry\":\"Mortgage Operations\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><u><span style=\"color:#000000;\">EDUCATION AND/OR EXPERIENCE</span></u></strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Bachelor’s degree in a related field, or equivalent combination of education and work experience. </span></span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">3+ years of professional experience in application implementation, support, operations support, or a related role. Professional experience working with both business and technical leadership to support objectives. </span></span></span></li>\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Knowledge and understanding of mortgage origination business processes and the ability to assess current workflows to meet business requirements preferred.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><strong><u><span style=\"line-height:normal;\">Preferred Experience</span></u></strong></span></span></p>\n\n<ul style=\"margin-bottom:13px;\">\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Experience with TPO Broker platforms, or similar mortgage loan origination and third-party application platforms.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Understanding of wholesale, non-delegated correspondent, and third-party origination lending workflows.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Experience working with technical support, operations support, application administration, or business support functions within mortgage banking.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"background-color:#ffffff;\"><strong><u><span style=\"color:#000000;\">SKILLS</span></u></strong></span></span></span></p>\n\n<ul style=\"margin-bottom:13px;\">\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Working knowledge of mortgage operations, loan manufacturing, and TPO lending workflows preferred.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Experience supporting mortgage technology platforms, loan origination systems, or third-party business applications preferred.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Strong troubleshooting and analytical skills, including experience identifying root causes and coordinating issue resolution.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ability to support both frontline user needs and escalated application issues in a fast-paced environment.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Strong customer service, written, and verbal communication skills.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Ability to work collaboratively across departments and with external business partners and vendors.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Experience creating and maintaining support documentation, training materials, user guides, and process documentation.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Proficient with Microsoft Office applications and general business technology tools.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Detail oriented with strong organizational skills, sound judgment, and the ability to manage multiple priorities simultaneously.</span></span></span></li>\n\t<li style=\"margin-bottom:13px;margin-left:8px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><span style=\"line-height:115%;\">Self-motivated individuals with the ability to thrive in a collaborative and changing environment.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:13px;margin-left:8px;\"> </p>\n\n<p> </p>\n\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\"><strong>This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</strong></span></span></p>\n\n<p> </p>\n\n<p><em><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"font-size:12px;\">Union Home Mortgage Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span></em></p>\n\n<p> </p>\n\n<p> </p>",
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