Senior Systems Administrator

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Description</span></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-style: italic\">TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 200+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.</span></p>\n<p><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-style: italic\">Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you’ll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.</span><br></p>\n<p><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-style: italic\">If you’re ready to help shape the future of enterprise storage, we’d love to connect.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic; font-weight: bold\"><br>Position Overview:</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We are seeking a </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Senior Systems Administrator</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> to support and lead our Makati, Philippines office. This role combines </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">advanced systems and network administration</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> with </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">senior-level facilities and site leadership</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> responsibilities.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">On the technical side, you will be responsible for the day-to-day stability, performance, and security of our </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">local Makati IT environment</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> as well as its integration with our </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">global corporate infrastructure</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">. On the facilities and operations side, you will act as the </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">primary site leader for the Makati office</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, helping </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">drive TrueNAS culture</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, set the tone for the workplace, and provide strategic feedback and reporting to corporate on how the office is doing and how it can improve.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br>This role is ideal for someone who is both </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">hands-on technically</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> and </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">strong in leadership, communication, and workplace operations</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-style: italic\">This is an in-office role in our Makati office. The hours for this role are M-F 2:00 am - 11:00 am PHT. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Base Pay Range<br></span><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt\">The base pay range of this position is </span><span style=\"color: rgb(41, 42, 46); font-family: Arial, sans-serif; font-size: 10pt\">₱99,230.77 </span><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt\">to </span><span style=\"color: rgb(41, 42, 46); font-family: Arial, sans-serif; font-size: 10pt\">₱126,923.08 per month</span><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt\">.  Additional compensation through the Incentive Bonus Program is available for this position after successfully completing 6-months of employment. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt\">Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment. </span></p>\n<p><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif; font-size: 10pt\">TrueNAS offers a comprehensive package of benefits including health, dental, vision, paid time off, and stock options. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Expected Posting Timelines</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: Arial, sans-serif; font-size: 10pt\">This position will be open for a minimum of 5 days, a maximum of 90 days.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>The Day-to-Day</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Systems &amp; Network Administration</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Global Infrastructure: Configure, maintain, and troubleshoot network infrastructure (switches, routers, firewalls, VPNs) across all company locations, ensuring secure and reliable connectivity.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Escalated Support: Provide Tier 3 escalated support for global helpdesk requests, resolving complex issues with workstations, servers, and applications for remote and onsite employees.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Server &amp; OS Management: Manage Windows, Linux, and UNIX environments globally, including user administration, patching, storage management, and virtualization (VMware/Xen).</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Monitoring &amp; Response: Monitor the health of the global network (availability, latency, throughput) and respond immediately to outages or performance issues.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Project Implementation: Lead or assist in the rollout of new IT projects, infrastructure upgrades, and security initiatives for both the Philippines site and remote offices.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Facilities &amp; Operations Leadership</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as the </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">primary facilities and site leader</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> for the Makati office, setting a professional, collaborative, and high-performance tone consistent with TrueNAS values and culture.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Act as the </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">local steward of TrueNAS culture</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, helping translate corporate values into day-to-day behaviors and office practices, and proactively reinforcing a positive, inclusive, and accountable work environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">regular qualitative and quantitative reports</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> to corporate leadership on office performance, morale, space utilization, safety, vendor performance, and operational issues; act as the primary voice of the Makati office for facilities- and operations-related matters.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Develop and propose a </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">facilities and workplace strategy</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> for the Makati site (space planning, seating, expansion/consolidation, amenities, ergonomics, visitor experience, and security posture), ensuring alignment with corporate goals, IT requirements, and local regulations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Identify opportunities for </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">continuous improvement in facilities and operations</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> (cost optimization, vendor performance, office layout, equipment lifecycle, energy efficiency, sustainability) and drive the implementation of approved initiatives.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Provide </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">site leadership</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> by coordinating closely with local managers and corporate stakeholders to ensure consistent standards, clear communication, and timely escalation and resolution of site-level issues.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Vendor Management</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Oversee </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">facilities-related vendors and service providers</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> (e.g., building management, security, cleaning, maintenance, utilities, office supplies), including selection, contract management, SLA definition, and performance reviews.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure vendors meet </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">quality, safety, and compliance standards</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> and proactively address any gaps or recurring issues with corrective action plans.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Employee Experience &amp; Office Environment</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own and maintain </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">office standards and protocols</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> (access control, visitor management, conference room etiquette, cleanliness, signage, and health &amp; safety practices) and ensure they are communicated, understood, and followed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Partner with HR, IT leadership, and local managers to ensure the office environment supports </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">employee engagement, productivity, and retention</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, and provide structured feedback and recommendations based on employee input and observations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead or support </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">office-wide initiatives and events</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> (all-hands meetings, client visits, team-building events, town halls, volunteer activities), ensuring smooth execution from both facilities and technology perspectives.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Smart Hands / Onsite Operational Support</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Serve as </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">onsite “smart hands”</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> for corporate IT and engineering teams, assisting with hardware deployments, moves/adds/changes, basic troubleshooting, and coordination of local resources as needed.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Support </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">data center / lab / network room operations</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> within the Makati office as applicable, including physical installation, cabling, labeling, and adherence to security and safety procedures.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">timely, high-quality onsite support</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> that complements the broader systems and network administration responsibilities of the role.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(51, 51, 51); font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Education and Experience</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand, though, that knowledge comes from many forms of learning and experiences. Above all, we consider a person’s potential impact in the role and value their unique path to this point in their career.</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Associate degree in Computer Science, Information Technology, or a related field required.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Bachelor’s degree in a relevant field is </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">preferred</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Facilities supervisory or management experience is a plus.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Several years of experience in </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">systems and network administration</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> (ideally at a Systems Administrator III / senior level), supporting production environments.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Demonstrated experience in:</span>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Managing </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Windows/Linux servers</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, storage solutions, and networking equipment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Supporting </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">office or site-level IT operations</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> in a corporate, shared-services, or technology-focused environment.</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience in </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">facilities coordination, site leadership, or office management</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> is strongly preferred; direct facilities management or supervisory experience is a plus.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Prior experience </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">reporting to a regional or global corporate team</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, providing site updates, metrics, and recommendations, is a plus.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience working in a </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">fast-paced, growth-oriented</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> environment is beneficial.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br>Equal Employment Opportunity:</span></p>\n<p><span style=\"color: rgb(29, 28, 29); font-family: Arial, sans-serif; font-size: 12pt\">iXsystems DBA TrueNAS, Inc</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">. provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</span></p>\n<p><br></p>",
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