Inventory Control and Customer Advocate

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    "city": "Syracuse",
    "region": "NY",
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    "url": "https://noble-kphhealthcareservices.icims.com/jobs/15122/inventory-control-and-customer-advocate/job",
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    "title": "Inventory Control and Customer Advocate",
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    "datePosted": "2026-01-02T05:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Job Summary: </strong>Responsible for greeting and assisting customers in locating merchandise and deterring theft at the entrance and exit doors while ensuring total customer satisfaction. </p>\n<p> </p>\n<h2>Responsibilities</h2>\n<p><strong>Job Duties:</strong></p>\n<ul>\n <li>Greet each customer entering the store and aid customers by locating requested merchandise. </li>\n <li>React and conduct recoveries of merchandise from potential shoplifters by following company policy with customer service techniques.</li>\n <li>Assist management personnel in accurately completing incident reports when shoplifting incidents occur or when a recovery has occurred.</li>\n <li>Assist store personnel with exceptional customer service and aid in the deterrence of theft.</li>\n <li>Timely and efficient communication to Management or Supervisor on all incidents.</li>\n <li>Respond to all EAS activations, accurately complete the EAS Alarm Activity Log and communicate all FTD’s to Management or Supervisor. </li>\n <li>Follow proper procedures for store opening on testing of EAS Alarm system to ensure equipment is working properly.</li>\n <li>Request additional help as needed to maintain appropriate customer service levels or when suspicious activity occurs.</li>\n <li>Implement, Replenish and Maintain all EAS equipment in adherence to the EAS Program.</li>\n <li>Conduct EAS tagging and EAS equipment usage compliance on store specific or company driven EAS compliance items.</li>\n <li>Perform general housekeeping on the public view monitors and ensuring equipment is working properly.</li>\n <li>Assist with inventory management by communicating potential losses of merchandise to Management.</li>\n <li>Responsible for completing all mandatory and regulatory training programs</li>\n <li>Perform other duties as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Education:</strong></p>\n<ul>\n <li>Minimum: High School Diploma (or currently enrolled in) or GED </li>\n</ul>\n<p> </p>\n<p><strong>Experience:</strong></p>\n<ul>\n <li>Preferred: 0-2 years previous experience in related position </li>\n</ul>\n<p> </p>\n<p><strong>Special Conditions of Employment:</strong></p>\n<ul>\n <li>Drug test</li>\n <li>Initial and continuous exclusion and sanction/disciplinary monitoring</li>\n <li>Any and all additional eligibility requirements based on the specific position</li>\n</ul>\n<p><strong>Compensation:</strong></p>\n<p> </p>\n<p>$16.00 - 18.15 an hour </p>\n<p> </p>\n<p>The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. </p>\n<p> </p>\n<p>KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.</p>",
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          "postalCode": "13208",
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          "streetAddress": "406 Butternut St.",
          "addressCountry": "US",
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    "validThrough": "2027-01-02T05:00:00.000Z",
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      "name": "Noble Health Services",
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    "occupationalCategory": "Retail"
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