Home › Companies › 20bf480f 1969 4289 8764 686a67b85961 19000101 000001 › WSS - Hotel Front Desk (GSA) 2
WSS - Hotel Front Desk (GSA) 2
20bf480f 1969 4289 8764 686a67b85961 19000101 000001 · WSS Ft. Wayne, Ft. Wayne, IN, US, Ft. Wayne, IN · On Site · Active · $15–$16 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 20bf480f 1969 4289 8764 686a67b85961 19000101 000001 |
| Title | WSS - Hotel Front Desk (GSA) 2 |
| Normalized title | - |
| Department / team | - |
| Location | WSS Ft. Wayne, IN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $15–$16 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-01 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 20bf480f 1969 4289 8764 686a67b85961 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in WSS Ft. Wayne. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 20bf480f 1969 4289 8764 686a67b85961 19000101 000001 |
| Source | d9167403-4965-4f70-a66a-aae87c22cd8d |
| ATS provider | ADP Workforce Now Recruiting |
Description
Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!
Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!
Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join Sandpiper Hospitality (SH) , one of the fastest-growing companies in the extended stay market , as our next GSA 2!
This position is the critical operational bridge between the daily management team and overnight safety. You'll work five front desk shifts (Friday–Tuesday) and provide 3 On-Call Overnight shifts (Friday,Monday and Tuesday) . The role requires you to live in the hotel to ensure continuous operational excellence and compliance with the hotel’s fraternization policy.
The On-Site Mandate and Shift Structure
Housing Requirement: You are required to live in the hotel and must comply with the fraternization policy.
Primary Schedule: Typically works four "B" shifts (Front Desk, Friday-Tuesday).
On-Call Overnight: Responsible for on-call overnight shifts , typically 3 nights .
Your Essential Operational & Guest Duties
As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage.
Key Responsibilities Include:
Guest Satisfaction & Feedback: Routinely meet with and solicit comments from guests to maximize satisfaction. Respond to situations as they arise and manage guest conflict calmly.
Front Desk Administration: Coordinate front desk operations such as check-ins, move-outs, renewals, reservations, property tours, and sales events . Respond to guest service calls efficiently.
Quality & Safety: Inspect studios and public spaces daily according to the Clean & Safe brand standards. Act according to procedure in the event of an emergency or accident and accurately follow all policies and procedures .
Sales & Revenue: Execute the lead management process and review Studio Inventory daily to maximize studio revenue . Maintain effective sales of ancillary offerings to accommodate guests’ needs.
Team Support and Additional Duties
Personnel Development: Assist with the training of all team members as necessary. Demonstrate to the team how to effectively follow the “Say Yes to a Simple Request” program.
Property Support: Perform Laundry Duties (sorting, washing, drying, and folding linens/terry, cleaning facilities). Cross-train on the duties of all non-management staff members to provide essential backup as needed.
On-Call Overnight Specifics
Emergency Response: Will respond only to emergencies and calls forwarded from the Overnight Headquarters for resolution.
Availability: Must stay within 30 minutes of the hotel to be able to provide necessary guest response.
Communication: Will carry the hotel’s cell phone when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.
Work Tracking: Will clock in and out when fulfilling any and all duties of the overnight shift.
Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?
Full job record
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| Org ID | b827add4-1065-46c6-93a6-1dfb99f56d66 |
| Source ID | d9167403-4965-4f70-a66a-aae87c22cd8d |
| Board ID | d9167403-4965-4f70-a66a-aae87c22cd8d |
| Provider | adp_workforcenow |
| Provider Job Key | 629807 |
| Title | WSS - Hotel Front Desk (GSA) 2 |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | WSS Ft. Wayne, Ft. Wayne, IN, US, Ft. Wayne, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | WSS Ft. Wayne |
| Salary Raw | 14.50 To 15.95 (USD) Hourly |
| Salary Min | 14.5 |
| Salary Max | 15.95 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=20bf480f-1969-4289-8764-686a67b85961&ccId=19000101_000001&lang=en_US&type=JS&jobId=629807&jwId=9201190807116_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=20bf480f-1969-4289-8764-686a67b85961&ccId=19000101_000001&lang=en_US&type=JS&jobId=629807&jwId=9201190807116_1 |
| First Seen At | 2026-06-02 08:30:33Z |
| Last Seen At | 2026-06-06 12:16:45Z |
| Last Checked At | 2026-06-06 12:16:45Z |
| Last Changed At | 2026-06-06 12:16:45Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 16:39:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=20bf480f-1969-4289-8764-686a67b85961|19000101_000001/date=2026-06-06/2026-06-06T12-16-39-312Z-58204b31b8beda222d8b729a0f9eaaff95aa71e6ca3719bcb796c4480b197cbe.json |
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"requisitionDescription": "<div><div><p><br></p><h2 data-pasted=\"true\">Guest Services Ambassador 2 (GSA 2): The On-Site Operations Specialist!</h2><p><br></p><p><strong>Your Challenge: Deliver Flawless Front Desk Service, Anchor Overnight Emergency Coverage, and Live On-Site to Ensure 24/7 Operational Excellence!</strong></p><p>Ready for a unique and high-responsibility role that combines daily operational duties with mandatory on-site availability? Join <strong>Sandpiper Hospitality (SH)</strong>, one of the <strong>fastest-growing companies in the extended stay market</strong>, as our next GSA 2!</p><p>This position is the <strong>critical operational bridge</strong> between the daily management team and overnight safety. You'll work <strong>five front desk shifts (Friday–Tuesday)</strong> and provide 3<strong> On-Call Overnight shifts (Friday,Monday and Tuesday)</strong>. The role <strong>requires you to live in the hotel</strong> to ensure continuous operational excellence and compliance with the hotel’s fraternization policy.</p><hr><p><br></p><h3>The On-Site Mandate and Shift Structure</h3><p><br></p><ul><li><p><strong>Housing Requirement:</strong> You are <strong>required to live in the hotel</strong> and must comply with the fraternization policy.</p></li><li><p><strong>Primary Schedule:</strong> Typically works <strong>four "B" shifts</strong> (Front Desk, Friday-Tuesday).</p></li><li><p><strong>On-Call Overnight:</strong> Responsible for <strong>on-call overnight shifts</strong>, typically 3<strong> nights</strong>.</p></li></ul><p><br></p><h3>Your Essential Operational & Guest Duties</h3><p><br></p><p>As the GSA 2, you are key to executing front desk administration, maintaining service standards, and providing necessary emergency coverage.</p><p><strong>Key Responsibilities Include:</strong></p><ul><li><p><strong>Guest Satisfaction & Feedback:</strong> Routinely <strong>meet with and solicit comments from guests</strong> to maximize satisfaction. <strong>Respond to situations as they arise</strong> and manage <strong>guest conflict</strong> calmly.</p></li><li><p><strong>Front Desk Administration:</strong> <strong>Coordinate front desk operations</strong> such as <strong>check-ins, move-outs, renewals, reservations, property tours, and sales events</strong>. <strong>Respond to guest service calls</strong> efficiently.</p></li><li><p><strong>Quality & Safety:</strong> <strong>Inspect studios and public spaces daily</strong> according to the <em>Clean & Safe</em> brand standards. <strong>Act according to procedure</strong> in the event of an emergency or accident and accurately <strong>follow all policies and procedures</strong>.</p></li><li><p><strong>Sales & Revenue:</strong> <strong>Execute the lead management process</strong> and <strong>review Studio Inventory daily</strong> to <strong>maximize studio revenue</strong>. <strong>Maintain effective sales of ancillary offerings</strong> to accommodate guests’ needs.</p></li></ul><p><br></p><h3>Team Support and Additional Duties</h3><p><br></p><ul><li><p><strong>Personnel Development:</strong> <strong>Assist with the training of all team members</strong> as necessary. <strong>Demonstrate</strong> to the team how to effectively follow the <strong>“Say Yes to a Simple Request”</strong> program.</p></li><li><p><strong>Property Support:</strong> Perform <strong>Laundry Duties</strong> (sorting, washing, drying, and folding linens/terry, cleaning facilities). <strong>Cross-train</strong> on the duties of all non-management staff members to provide essential backup as needed.</p></li></ul><p><br></p><h3>On-Call Overnight Specifics</h3><p><br></p><ul><li><p><strong>Emergency Response:</strong> Will <strong>respond only to emergencies and calls forwarded</strong> from the Overnight Headquarters for resolution.</p></li><li><p><strong>Availability:</strong> Must <strong>stay within 30 minutes of the hotel</strong> to be able to provide necessary guest response.</p></li><li><p><strong>Communication:</strong> Will <strong>carry the hotel’s cell phone</strong> when on overnight on-call shifts, responding appropriately when calls are forwarded for resolution.</p></li><li><p><strong>Work Tracking:</strong> Will <strong>clock in and out</strong> when fulfilling any and all duties of the overnight shift.</p></li></ul><hr><p><br></p><p>Ready to step into this critical on-site role that demands reliability, service excellence, and dedication to safety?</p><p><br></p></div></div>\n",
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