Associate Manager, Supplier Operations NYT Wirecutter (Temporary)

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview We are looking for an Associate Manager, Supplier Operations to lead the lifecycle of our supplier partnerships. While our business development team finds new partners, you are responsible for the critical "Day 1" onboarding and the long-term health of that relationship. You will technically integrate and operationally align our suppliers with our brand's high standards. Reporting to the Senior Manager, Ecommerce Partnerships, you will bridge the gap between our internal operations and our external partners. You will manage the technical setup within Shopify Collective and serve as the advocate for our suppliers, ensuring they have the tools and communication needed to fulfill orders. This is a hybrid remote/in-office role you will work out of our NYC headquarters 3 days per week. Responsibilities: Supplier Onboarding : Lead the technical end-to-end setup of new suppliers within our Shopify ecosystem, ensuring accurate mapping of inventory, pricing, and shipping profiles. Product Content & PDP Management : Lead the technical setup and optimization of custom Product Detail Pages (PDPs) in Shopify. Also ensure that you correctly configure all technical elements (metafields, variant images, and descriptions) to guide conversions. Technical Troubleshooting : Resolve sync errors between supplier catalogs and our Shopify store to prevent over selling, or pricing discrepancies. Process Optimization : Develop and maintain a "Supplier Playbook" that outlines our standard operating procedures, ensuring an experience for every partner we onboard. Internal Coordination : Work with our internal teams to ensure that supplier inventory levels are reflected accurately for upcoming internal projects and updates. Demonstrate support and understanding of our value of journalistic independence and a commitment to our mission to seek the truth and help people understand the world. Basic Qualifications: 3+ years of experience in e-commerce technical operations, catalog management, and supplier relations. Demonstrated proficiency in Shopify, Shopify Collective and project management tools (i.e. Airtable, Miro) Experience managing and sustaining collaborative alliances with both our internal teams and external partners. Preferred Qualifications: Familiarity with drop shipping and e-commerce SEO. Experience working with remote or global teams. Experience translating supplier performance data into applicable insights for internal partners. #LI-Hybrid REQ-#020127 The annual base pay range for this role is between: $70,000 — $80,000 USD For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process. We’re excited to learn more about you and your experience. To keep our hiring process as fair and authentic as possible, we ask that you submit your own work and not use GenAI tools to generate substantive content during the application and interview process. If you’re an Engineering candidate, we’ll let you know what specific GenAI tools you are permitted to use for your technical assessment. The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here . The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email [email protected]. Emails sent for unrelated issues, such as following up on an application, will not receive a response. The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about The New York Times' privacy practices for job applicants click here . Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site . The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. 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