Technician I: IT (On-site, Full-time)

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    "description": "<h1><strong>IT Technician I &ndash; Healthcare Information Technology</strong></h1>\r\n\r\n<p><strong>Department:</strong> Information Technology<br />\r\n<strong>Status:</strong> Full-Time | 1.0 FTE<br />\r\n<strong>Schedule:</strong> 40+ hours/week, including on-call rotation<br />\r\n<strong>Work Arrangement:</strong>&nbsp;This is an on-site position<br />\r\n<strong>FLSA Status:</strong> Non-Exempt<br />\r\n<strong>Reports To:</strong> Director &ndash; IT and Plant Operations<br />\r\n<strong>Location:</strong> Pagosa Springs Medical Center &ndash; Pagosa Springs, Colorado</p>\r\n\r\n<hr />\r\n<h2><strong>💻 Position Highlight</strong></h2>\r\n\r\n<p><strong>Provide frontline IT support in a fast-paced healthcare environment while helping keep critical hospital technology systems running smoothly for staff and patient care operations.</strong></p>\r\n\r\n<hr />\r\n<h2><strong>Position Summary</strong></h2>\r\n\r\n<p>Pagosa Springs Medical Center (PSMC) is seeking a customer-focused and technically skilled <strong>IT Technician I</strong> to support day-to-day healthcare IT operations across the organization.</p>\r\n\r\n<p>This position provides technical assistance to end users in person, by phone, and remotely. The IT Technician I is responsible for troubleshooting hardware, software, networking, and system issues; supporting Help Desk operations; maintaining IT equipment and inventory; and assisting with installations, upgrades, and routine maintenance activities.</p>\r\n\r\n<p>The ideal candidate enjoys problem solving, works well in a fast-paced environment, and takes pride in providing excellent customer service to internal users throughout the organization.</p>\r\n\r\n<hr />\r\n<h2><strong>Work Arrangement &amp; Schedule</strong></h2>\r\n\r\n<ul>\r\n\t<li>Full-time position (40+ hours/week)</li>\r\n\t<li>Includes participation in on-call rotation</li>\r\n\t<li>Onsite, hybrid, and/or remote work arrangements may be considered based on operational needs</li>\r\n\t<li>Candidates must have the ability to support onsite operational needs when required</li>\r\n</ul>\r\n\r\n<hr />\r\n<h1><strong>Key Responsibilities</strong></h1>\r\n\r\n<h2><strong>Help Desk &amp; End User Support</strong></h2>\r\n\r\n<ul>\r\n\t<li>Serve as the primary point of contact for Help Desk support requests</li>\r\n\t<li>Provide Tier 1 technical support to end users throughout the organization</li>\r\n\t<li>Troubleshoot and resolve issues related to:\r\n\t<ul>\r\n\t\t<li>Computers</li>\r\n\t\t<li>Software</li>\r\n\t\t<li>Printers</li>\r\n\t\t<li>Mobile devices</li>\r\n\t\t<li>Networking</li>\r\n\t\t<li>Peripheral equipment</li>\r\n\t</ul>\r\n\t</li>\r\n\t<li>Escalate complex issues to other IT team members as appropriate</li>\r\n</ul>\r\n\r\n<h2><strong>Hardware &amp; Software Support</strong></h2>\r\n\r\n<ul>\r\n\t<li>Install, configure, maintain, and troubleshoot hardware and software systems</li>\r\n\t<li>Perform preventive maintenance and minor repairs on IT equipment</li>\r\n\t<li>Assist with software installations, upgrades, updates, and backups</li>\r\n\t<li>Configure commonly used software applications and user workstations</li>\r\n</ul>\r\n\r\n<h2><strong>IT Operations</strong></h2>\r\n\r\n<ul>\r\n\t<li>Maintain inventory of hardware and software assets</li>\r\n\t<li>Assist with documentation of vendors, systems, and IT processes</li>\r\n\t<li>Read technical manuals and utilize diagnostics tools to investigate issues</li>\r\n\t<li>Assist with maintaining compliance with IT policies and procedures</li>\r\n</ul>\r\n\r\n<h2><strong>Customer Service &amp; Communication</strong></h2>\r\n\r\n<ul>\r\n\t<li>Provide exceptional customer service to internal users</li>\r\n\t<li>Communicate technical information effectively to both technical and non-technical users</li>\r\n\t<li>Maintain timely communication and follow-up on support requests</li>\r\n\t<li>Work collaboratively with departments throughout the organization</li>\r\n</ul>\r\n\r\n<h2><strong>Project &amp; Operational Support</strong></h2>\r\n\r\n<ul>\r\n\t<li>Assist with IT projects, deployments, and operational initiatives</li>\r\n\t<li>Support multiple priorities in a fast-paced healthcare environment</li>\r\n\t<li>Participate in on-call support as assigned</li>\r\n\t<li>Provide summary information and updates to leadership when requested</li>\r\n</ul>\r\n",
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The IT Technician I is responsible for troubleshooting hardware, software, networking, and system issues; supporting Help Desk operations; maintaining IT equipment and inventory; and assisting with installations, upgrades, and routine maintenance activities.\\r\\n\\r\\nThe ideal candidate enjoys problem solving, works well in a fast-paced environment, and takes pride in providing excellent customer service to internal users throughout the organization.\\r\\n\\r\\n\\r\\nWork Arrangement &amp; Schedule\\r\\n\\r\\n\\r\\n\\tFull-time position (40+ hours/week)\\r\\n\\tIncludes participation in on-call rotation\\r\\n\\tOnsite, hybrid, and/or remote work arrangements may be considered based on operational needs\\r\\n\\tCandidates must have the ability to support onsite operational needs when required\\r\\n\\r\\n\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\nHelp Desk &amp; End User Support\\r\\n\\r\\n\\r\\n\\tServe as the primary point of contact for Help Desk support requests\\r\\n\\tProvide Tier 1 technical support to end users throughout the organization\\r\\n\\tTroubleshoot and resolve issues related to:\\r\\n\\t\\r\\n\\t\\tComputers\\r\\n\\t\\tSoftware\\r\\n\\t\\tPrinters\\r\\n\\t\\tMobile devices\\r\\n\\t\\tNetworking\\r\\n\\t\\tPeripheral equipment\\r\\n\\t\\r\\n\\t\\r\\n\\tEscalate complex issues to other IT team members as appropriate\\r\\n\\r\\n\\r\\nHardware &amp; Software Support\\r\\n\\r\\n\\r\\n\\tInstall, configure, maintain, and troubleshoot hardware and software systems\\r\\n\\tPerform preventive maintenance and minor repairs on IT equipment\\r\\n\\tAssist with software installations, upgrades, updates, and backups\\r\\n\\tConfigure commonly used software applications and user workstations\\r\\n\\r\\n\\r\\nIT Operations\\r\\n\\r\\n\\r\\n\\tMaintain inventory of hardware and software assets\\r\\n\\tAssist with documentation of vendors, systems, and IT processes\\r\\n\\tRead technical manuals and utilize diagnostics tools to investigate issues\\r\\n\\tAssist with maintaining compliance with IT policies and procedures\\r\\n\\r\\n\\r\\nCustomer Service &amp; Communication\\r\\n\\r\\n\\r\\n\\tProvide exceptional customer service to internal users\\r\\n\\tCommunicate technical information effectively to both technical and non-technical users\\r\\n\\tMaintain timely communication and follow-up on support requests\\r\\n\\tWork collaboratively with departments throughout the organization\\r\\n\\r\\n\\r\\nProject &amp; Operational Support\\r\\n\\r\\n\\r\\n\\tAssist with IT projects, deployments, and operational initiatives\\r\\n\\tSupport multiple priorities in a fast-paced healthcare environment\\r\\n\\tParticipate in on-call support as assigned\\r\\n\\tProvide summary information and updates to leadership when requested\\r\\n\\r\\nQualificationsEducation\\r\\n\\r\\n\\r\\n\\tHigh school diploma, or equivalent.\\r\\n\\tAssociate&rsquo;s degree in Computer Science, Electronics, Information Technology, or related field preferred; equivalent education, training, and/or experience will also be considered.\\r\\n\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum two (2) years of IT experience required\\r\\n\\r\\n\\r\\n\\r\\nCertifications\\r\\n\\r\\n\\r\\n\\tCurrent AHA BLS (Heartsaver) certification required\\r\\n\\r\\n\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tStrong troubleshooting and problem-solving skills\\r\\n\\tAdvanced computer skills required\\r\\n\\tAbility to define problems, collect data, and provide reports\\r\\n\\tAbility to manage multiple priorities and deadlines\\r\\n\\tExcellent communication and customer service skills\\r\\n\\tAbility to explain technical concepts to non-technical users\\r\\n\\tExperience with:\\r\\n\\t\\r\\n\\t\\tMicrosoft operating systems\\r\\n\\t\\tHardware troubleshooting\\r\\n\\t\\tNetworking fundamentals\\r\\n\\t\\tSoftware support\\r\\n\\t\\tRemote support tools\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis position works in a hospital and office environment with frequent interruptions, multiple competing priorities, and regular communication with employees, providers, vendors, patients, and leadership. Duties may involve lifting and moving equipment, repetitive computer work, and exposure to electrical equipment and healthcare environments.\\r\\n\\r\\n\\r\\nCompensation &amp; Benefits\\r\\n\\r\\n\\r\\n\\tBase Compensation Range:&nbsp;$18.00 - $22.38 hourly, based on&nbsp;years of relevant experience.&nbsp;&quot;Relevant experience&quot; means relevant to the employee&#39;s responsibilities&nbsp;set forth&nbsp;in&nbsp;the job description&nbsp;as&nbsp;determined&nbsp;by the HR Manager, CAO, applicable department manager/director and applicable senior leader.&nbsp;\\r\\n\\tBenefits:&nbsp;Benefits&nbsp;include generous paid time off, separate sick leave, health, dental, vision, life and AD&amp;D insurance, long-term disability and option for short-term disability, and retirement&nbsp;plan&nbsp;with employer&nbsp;contribution.&nbsp;&nbsp;\\r\\n\\tJob Type:&nbsp;Full-time&nbsp;&nbsp;\\r\\n\\tAnticipated End Date for Posting:&nbsp;June 30, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than&nbsp;anticipated. You are encouraged to apply&nbsp;well in advance of&nbsp;the deadline.&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPagosa Springs Medical Center is an Equal Opportunity Employer.&nbsp;All qualified applicants will be considered for&nbsp;employment,&nbsp;and we will not discriminate against any person&nbsp;on the basis of&nbsp;race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment&nbsp;health and drug screen and background check.&nbsp;\\r\\n\\r\\n\\r\\nAbout Pagosa Springs Medical Center\\r\\n\\r\\nPagosa Springs Medical Center is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado. Our Information Technology team plays a critical role in supporting patient care, operational efficiency, cybersecurity, and healthcare technology systems throughout the organization.\\r\\n\\r\\nLocated in Pagosa Springs, Colorado, our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, fishing, skiing, and the world&rsquo;s deepest geothermal hot springs. Our culture is guided by our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect.\\r\\n\\r\\n\\r\\nWhy Join PSMC\\r\\n\\r\\n\\r\\n\\tOpportunity to work in a healthcare IT environment supporting critical operations\\r\\n\\tDiverse responsibilities across Help Desk, hardware, software, and operational IT support\\r\\n\\tCollaborative and mission-driven culture\\r\\n\\tHybrid/remote flexibility may be available\\r\\n\\tMeaningful work supporting patient care and organizational success\\r\\n\\r\\n\\r\\n\\r\\nApply Today\\r\\n\\r\\nJoin a team dedicated to delivering reliable, responsive, and service-focused technology support for healthcare operations and patient care.\\r\\n\",\"responsibilities\":\"IT Technician I &ndash; Healthcare Information Technology\\r\\n\\r\\nDepartment: Information Technology\\r\\nStatus: Full-Time | 1.0 FTE\\r\\nSchedule: 40+ hours/week, including on-call rotation\\r\\nWork Arrangement:&nbsp;This is an on-site position\\r\\nFLSA Status: Non-Exempt\\r\\nReports To: Director &ndash; IT and Plant Operations\\r\\nLocation: Pagosa Springs Medical Center &ndash; Pagosa Springs, Colorado\\r\\n\\r\\n\\r\\n💻 Position Highlight\\r\\n\\r\\nProvide frontline IT support in a fast-paced healthcare environment while helping keep critical hospital technology systems running smoothly for staff and patient care operations.\\r\\n\\r\\n\\r\\nPosition Summary\\r\\n\\r\\nPagosa Springs Medical Center (PSMC) is seeking a customer-focused and technically skilled IT Technician I to support day-to-day healthcare IT operations across the organization.\\r\\n\\r\\nThis position provides technical assistance to end users in person, by phone, and remotely. The IT Technician I is responsible for troubleshooting hardware, software, networking, and system issues; supporting Help Desk operations; maintaining IT equipment and inventory; and assisting with installations, upgrades, and routine maintenance activities.\\r\\n\\r\\nThe ideal candidate enjoys problem solving, works well in a fast-paced environment, and takes pride in providing excellent customer service to internal users throughout the organization.\\r\\n\\r\\n\\r\\nWork Arrangement &amp; Schedule\\r\\n\\r\\n\\r\\n\\tFull-time position (40+ hours/week)\\r\\n\\tIncludes participation in on-call rotation\\r\\n\\tOnsite, hybrid, and/or remote work arrangements may be considered based on operational needs\\r\\n\\tCandidates must have the ability to support onsite operational needs when required\\r\\n\\r\\n\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\nHelp Desk &amp; End User Support\\r\\n\\r\\n\\r\\n\\tServe as the primary point of contact for Help Desk support requests\\r\\n\\tProvide Tier 1 technical support to end users throughout the organization\\r\\n\\tTroubleshoot and resolve issues related to:\\r\\n\\t\\r\\n\\t\\tComputers\\r\\n\\t\\tSoftware\\r\\n\\t\\tPrinters\\r\\n\\t\\tMobile devices\\r\\n\\t\\tNetworking\\r\\n\\t\\tPeripheral equipment\\r\\n\\t\\r\\n\\t\\r\\n\\tEscalate complex issues to other IT team members as appropriate\\r\\n\\r\\n\\r\\nHardware &amp; Software Support\\r\\n\\r\\n\\r\\n\\tInstall, configure, maintain, and troubleshoot hardware and software systems\\r\\n\\tPerform preventive maintenance and minor repairs on IT equipment\\r\\n\\tAssist with software installations, upgrades, updates, and backups\\r\\n\\tConfigure commonly used software applications and user workstations\\r\\n\\r\\n\\r\\nIT Operations\\r\\n\\r\\n\\r\\n\\tMaintain inventory of hardware and software assets\\r\\n\\tAssist with documentation of vendors, systems, and IT processes\\r\\n\\tRead technical manuals and utilize diagnostics tools to investigate issues\\r\\n\\tAssist with maintaining compliance with IT policies and procedures\\r\\n\\r\\n\\r\\nCustomer Service &amp; Communication\\r\\n\\r\\n\\r\\n\\tProvide exceptional customer service to internal users\\r\\n\\tCommunicate technical information effectively to both technical and non-technical users\\r\\n\\tMaintain timely communication and follow-up on support requests\\r\\n\\tWork collaboratively with departments throughout the organization\\r\\n\\r\\n\\r\\nProject &amp; Operational Support\\r\\n\\r\\n\\r\\n\\tAssist with IT projects, deployments, and operational initiatives\\r\\n\\tSupport multiple priorities in a fast-paced healthcare environment\\r\\n\\tParticipate in on-call support as assigned\\r\\n\\tProvide summary information and updates to leadership when requested\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Pagosa Springs Medical Center\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=FB1A890F98B1D3DDFF7273EC6DDED38E\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"95 S PAGOSA BLVD\",\"addressLocality\":\"PAGOSA SPRINGS\",\"addressRegion\":\"CO\",\"postalCode\":81147,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education\\r\\n\\r\\n\\r\\n\\tHigh school diploma, or equivalent.\\r\\n\\tAssociate&rsquo;s degree in Computer Science, Electronics, Information Technology, or related field preferred; equivalent education, training, and/or experience will also be considered.\\r\\n\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum two (2) years of IT experience required\\r\\n\\r\\n\\r\\n\\r\\nCertifications\\r\\n\\r\\n\\r\\n\\tCurrent AHA BLS (Heartsaver) certification required\\r\\n\\r\\n\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tStrong troubleshooting and problem-solving skills\\r\\n\\tAdvanced computer skills required\\r\\n\\tAbility to define problems, collect data, and provide reports\\r\\n\\tAbility to manage multiple priorities and deadlines\\r\\n\\tExcellent communication and customer service skills\\r\\n\\tAbility to explain technical concepts to non-technical users\\r\\n\\tExperience with:\\r\\n\\t\\r\\n\\t\\tMicrosoft operating systems\\r\\n\\t\\tHardware troubleshooting\\r\\n\\t\\tNetworking fundamentals\\r\\n\\t\\tSoftware support\\r\\n\\t\\tRemote support tools\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis position works in a hospital and office environment with frequent interruptions, multiple competing priorities, and regular communication with employees, providers, vendors, patients, and leadership. Duties may involve lifting and moving equipment, repetitive computer work, and exposure to electrical equipment and healthcare environments.\\r\\n\\r\\n\\r\\nCompensation &amp; Benefits\\r\\n\\r\\n\\r\\n\\tBase Compensation Range:&nbsp;$18.00 - $22.38 hourly, based on&nbsp;years of relevant experience.&nbsp;&quot;Relevant experience&quot; means relevant to the employee&#39;s responsibilities&nbsp;set forth&nbsp;in&nbsp;the job description&nbsp;as&nbsp;determined&nbsp;by the HR Manager, CAO, applicable department manager/director and applicable senior leader.&nbsp;\\r\\n\\tBenefits:&nbsp;Benefits&nbsp;include generous paid time off, separate sick leave, health, dental, vision, life and AD&amp;D insurance, long-term disability and option for short-term disability, and retirement&nbsp;plan&nbsp;with employer&nbsp;contribution.&nbsp;&nbsp;\\r\\n\\tJob Type:&nbsp;Full-time&nbsp;&nbsp;\\r\\n\\tAnticipated End Date for Posting:&nbsp;June 30, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than&nbsp;anticipated. You are encouraged to apply&nbsp;well in advance of&nbsp;the deadline.&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPagosa Springs Medical Center is an Equal Opportunity Employer.&nbsp;All qualified applicants will be considered for&nbsp;employment,&nbsp;and we will not discriminate against any person&nbsp;on the basis of&nbsp;race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment&nbsp;health and drug screen and background check.&nbsp;\\r\\n\\r\\n\\r\\nAbout Pagosa Springs Medical Center\\r\\n\\r\\nPagosa Springs Medical Center is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado. Our Information Technology team plays a critical role in supporting patient care, operational efficiency, cybersecurity, and healthcare technology systems throughout the organization.\\r\\n\\r\\nLocated in Pagosa Springs, Colorado, our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, fishing, skiing, and the world&rsquo;s deepest geothermal hot springs. Our culture is guided by our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect.\\r\\n\\r\\n\\r\\nWhy Join PSMC\\r\\n\\r\\n\\r\\n\\tOpportunity to work in a healthcare IT environment supporting critical operations\\r\\n\\tDiverse responsibilities across Help Desk, hardware, software, and operational IT support\\r\\n\\tCollaborative and mission-driven culture\\r\\n\\tHybrid/remote flexibility may be available\\r\\n\\tMeaningful work supporting patient care and organizational success\\r\\n\\r\\n\\r\\n\\r\\nApply Today\\r\\n\\r\\nJoin a team dedicated to delivering reliable, responsive, and service-focused technology support for healthcare operations and patient care.\\r\\n\",\"experienceRequirements\":\"Education\\r\\n\\r\\n\\r\\n\\tHigh school diploma, or equivalent.\\r\\n\\tAssociate&rsquo;s degree in Computer Science, Electronics, Information Technology, or related field preferred; equivalent education, training, and/or experience will also be considered.\\r\\n\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tMinimum two (2) years of IT experience required\\r\\n\\r\\n\\r\\n\\r\\nCertifications\\r\\n\\r\\n\\r\\n\\tCurrent AHA BLS (Heartsaver) certification required\\r\\n\\r\\n\\r\\n\\r\\nSkills\\r\\n\\r\\n\\r\\n\\tStrong troubleshooting and problem-solving skills\\r\\n\\tAdvanced computer skills required\\r\\n\\tAbility to define problems, collect data, and provide reports\\r\\n\\tAbility to manage multiple priorities and deadlines\\r\\n\\tExcellent communication and customer service skills\\r\\n\\tAbility to explain technical concepts to non-technical users\\r\\n\\tExperience with:\\r\\n\\t\\r\\n\\t\\tMicrosoft operating systems\\r\\n\\t\\tHardware troubleshooting\\r\\n\\t\\tNetworking fundamentals\\r\\n\\t\\tSoftware support\\r\\n\\t\\tRemote support tools\\r\\n\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\nWork Environment\\r\\n\\r\\nThis position works in a hospital and office environment with frequent interruptions, multiple competing priorities, and regular communication with employees, providers, vendors, patients, and leadership. Duties may involve lifting and moving equipment, repetitive computer work, and exposure to electrical equipment and healthcare environments.\\r\\n\\r\\n\\r\\nCompensation &amp; Benefits\\r\\n\\r\\n\\r\\n\\tBase Compensation Range:&nbsp;$18.00 - $22.38 hourly, based on&nbsp;years of relevant experience.&nbsp;&quot;Relevant experience&quot; means relevant to the employee&#39;s responsibilities&nbsp;set forth&nbsp;in&nbsp;the job description&nbsp;as&nbsp;determined&nbsp;by the HR Manager, CAO, applicable department manager/director and applicable senior leader.&nbsp;\\r\\n\\tBenefits:&nbsp;Benefits&nbsp;include generous paid time off, separate sick leave, health, dental, vision, life and AD&amp;D insurance, long-term disability and option for short-term disability, and retirement&nbsp;plan&nbsp;with employer&nbsp;contribution.&nbsp;&nbsp;\\r\\n\\tJob Type:&nbsp;Full-time&nbsp;&nbsp;\\r\\n\\tAnticipated End Date for Posting:&nbsp;June 30, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than&nbsp;anticipated. You are encouraged to apply&nbsp;well in advance of&nbsp;the deadline.&nbsp;&nbsp;\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPagosa Springs Medical Center is an Equal Opportunity Employer.&nbsp;All qualified applicants will be considered for&nbsp;employment,&nbsp;and we will not discriminate against any person&nbsp;on the basis of&nbsp;race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment&nbsp;health and drug screen and background check.&nbsp;\\r\\n\\r\\n\\r\\nAbout Pagosa Springs Medical Center\\r\\n\\r\\nPagosa Springs Medical Center is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado. Our Information Technology team plays a critical role in supporting patient care, operational efficiency, cybersecurity, and healthcare technology systems throughout the organization.\\r\\n\\r\\nLocated in Pagosa Springs, Colorado, our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, fishing, skiing, and the world&rsquo;s deepest geothermal hot springs. Our culture is guided by our WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect.\\r\\n\\r\\n\\r\\nWhy Join PSMC\\r\\n\\r\\n\\r\\n\\tOpportunity to work in a healthcare IT environment supporting critical operations\\r\\n\\tDiverse responsibilities across Help Desk, hardware, software, and operational IT support\\r\\n\\tCollaborative and mission-driven culture\\r\\n\\tHybrid/remote flexibility may be available\\r\\n\\tMeaningful work supporting patient care and organizational success\\r\\n\\r\\n\\r\\n\\r\\nApply Today\\r\\n\\r\\nJoin a team dedicated to delivering reliable, responsive, and service-focused technology support for healthcare operations and patient care.\\r\\n\",\"industry\":\"Information Technology\",\"validThrough\":\"2026-06-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<h2><strong>Education</strong></h2>\r\n\r\n<ul>\r\n\t<li>High school diploma, or equivalent.</li>\r\n\t<li>Associate&rsquo;s degree in Computer Science, Electronics, Information Technology, or related field preferred; equivalent education, training, and/or experience will also be considered.</li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><strong>Experience</strong></h2>\r\n\r\n<ul>\r\n\t<li>Minimum <strong>two (2) years of IT experience required</strong></li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><strong>Certifications</strong></h2>\r\n\r\n<ul>\r\n\t<li>Current AHA BLS (Heartsaver) certification required</li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><strong>Skills</strong></h2>\r\n\r\n<ul>\r\n\t<li>Strong troubleshooting and problem-solving skills</li>\r\n\t<li>Advanced computer skills required</li>\r\n\t<li>Ability to define problems, collect data, and provide reports</li>\r\n\t<li>Ability to manage multiple priorities and deadlines</li>\r\n\t<li>Excellent communication and customer service skills</li>\r\n\t<li>Ability to explain technical concepts to non-technical users</li>\r\n\t<li>Experience with:\r\n\t<ul>\r\n\t\t<li>Microsoft operating systems</li>\r\n\t\t<li>Hardware troubleshooting</li>\r\n\t\t<li>Networking fundamentals</li>\r\n\t\t<li>Software support</li>\r\n\t\t<li>Remote support tools</li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<hr />\r\n<h1><strong>Work Environment</strong></h1>\r\n\r\n<p>This position works in a hospital and office environment with frequent interruptions, multiple competing priorities, and regular communication with employees, providers, vendors, patients, and leadership. Duties may involve lifting and moving equipment, repetitive computer work, and exposure to electrical equipment and healthcare environments.</p>\r\n\r\n<hr />\r\n<h1><strong>Compensation &amp; Benefits</strong></h1>\r\n\r\n<ul>\r\n\t<li><strong>Base Compensation Range:</strong>&nbsp;$18.00 - $22.38 hourly, based on&nbsp;years of relevant experience.&nbsp;&quot;Relevant experience&quot; means relevant to the employee&#39;s responsibilities&nbsp;set forth&nbsp;in&nbsp;the job description&nbsp;as&nbsp;determined&nbsp;by the HR Manager, CAO, applicable department manager/director and applicable senior leader.&nbsp;</li>\r\n\t<li><strong>Benefits:&nbsp;</strong>Benefits&nbsp;include generous paid time off, separate sick leave, health, dental, vision, life and AD&amp;D insurance, long-term disability and option for short-term disability, and retirement&nbsp;plan&nbsp;with employer&nbsp;contribution.&nbsp;&nbsp;</li>\r\n\t<li><strong>Job Type:</strong>&nbsp;Full-time&nbsp;&nbsp;</li>\r\n\t<li><strong>Anticipated End Date for Posting:&nbsp;</strong>June 30, 2026. The deadline may close sooner due to an unanticipated business necessity, such as an incumbent vacating the role earlier than&nbsp;anticipated. You are encouraged to apply&nbsp;well in advance of&nbsp;the deadline.&nbsp;&nbsp;</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong>Pagosa Springs Medical Center is an Equal Opportunity Employer.</strong>&nbsp;All qualified applicants will be considered for&nbsp;employment,&nbsp;and we will not discriminate against any person&nbsp;on the basis of&nbsp;race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. Offers of employment are contingent upon successful completion of a pre-employment&nbsp;health and drug screen and background check.&nbsp;</p>\r\n\r\n<hr />\r\n<h1><strong>About Pagosa Springs Medical Center</strong></h1>\r\n\r\n<p>Pagosa Springs Medical Center is a Critical Access Hospital serving Pagosa Springs and Archuleta County in southwest Colorado. Our Information Technology team plays a critical role in supporting patient care, operational efficiency, cybersecurity, and healthcare technology systems throughout the organization.</p>\r\n\r\n<p>Located in Pagosa Springs, Colorado, our community offers a unique mountain lifestyle with access to outdoor recreation, hiking, fishing, skiing, and the world&rsquo;s deepest geothermal hot springs. Our culture is guided by our <strong>WISER values: Wholeness, Integrity, Stewardship, Excellence, and Respect.</strong></p>\r\n\r\n<hr />\r\n<h1><strong>Why Join PSMC</strong></h1>\r\n\r\n<ul>\r\n\t<li>Opportunity to work in a healthcare IT environment supporting critical operations</li>\r\n\t<li>Diverse responsibilities across Help Desk, hardware, software, and operational IT support</li>\r\n\t<li>Collaborative and mission-driven culture</li>\r\n\t<li>Hybrid/remote flexibility may be available</li>\r\n\t<li>Meaningful work supporting patient care and organizational success</li>\r\n</ul>\r\n\r\n<hr />\r\n<h2><strong>Apply Today</strong></h2>\r\n\r\n<p>Join a team dedicated to delivering reliable, responsive, and service-focused technology support for healthcare operations and patient care.</p>\r\n",
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