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murex support analyst

360itprofessionals1 · Chicago, IL, United States · Active · SmartRecruiters

Job facts

FieldValue
Company360itprofessionals1
Titlemurex support analyst
Normalized title-
Department / teamInformation Technology
LocationChicago, IL, United States
Work model-
Employment typeContract
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2017-08-09 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from 360itprofessionals1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chicago.Open
Department jobsActive postings in Information Technology.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company360itprofessionals1
Source6447896d-e2f8-4fec-b67e-79f7b18c3102
ATS providerSmartRecruiters

Description

Location: Chicago, IL (60604) Duration: 4-6+ Months Robust knowledge in the following areas of Murex: FO/MO/BO functionalities Back Office Support – OSP, workflow, payments, accounting, confirmations Front office – Deal entry, simulation, pricing, pretrade rules, understanding of trading products Middle Office – VAR, RISK Creating/editing simulation views/layouts Trade workflows Adding/editing typologies (structures) Importing test cases/configuration changes End of Day (EOD) Processing. Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed. Communicate effectively in non-technical terms with end users to troubleshoot issues and bring to resolution. Ability to not only diagnose Murex issues but effectively train internal support staff on how to diagnose similar issues going forward. Contribute to customer and support analyst “how to” documentation, knowledge base articles, and internal troubleshooting guides. Ability to prioritize tasks and manage time effectively under time constraints. All your information will be kept confidential according to EEO guidelines.

Full job record

Job ID7a67b0f7b4de7172be34416b555d2d60dba3dc91
Org ID3430c950-0d42-4ba6-94f6-a8ccf2172fc6
Source ID6447896d-e2f8-4fec-b67e-79f7b18c3102
Board ID6447896d-e2f8-4fec-b67e-79f7b18c3102
Providersmartrecruiters
Provider Job Key743999657496642
Titlemurex support analyst
Normalized Title
Statusactive
Activeyes
Location TextChicago, IL, United States
DepartmentInformation Technology
Team
Employment Typecontract
Workplace Type
Remote Policy
CountryUnited States
RegionIL
CityChicago
Salary RawLocation: Chicago, IL (60604) Duration: 4-6+ Months Robust knowledge in the following areas of Murex: FO/MO/BO functionalities Back Office Support – OSP, workflow, payments, accounting, confirmations Front office – Deal entry, simulation, pricing, pretrade rules, understanding of trading products Middle Office – VAR, RISK Creating/editing simulation views/layouts Trade workflows Adding/editing typologies (structures) Importing test cases/configuration changes End of Day (EOD) Processing. Monitor Murex based support tickets, provide support with all end-user issues, escalate issues to the support manager as needed. Communicate effectively in non-technical terms with end users to troubleshoot issues and bring to resolution. Ability to not only diagnose Murex issues but effectively train internal support staff on how to diagnose similar issues going forward. Contribute to customer and support analyst “how to” documentation, knowledge base articles, and internal troubleshooting guides. Ability to prioritize tasks and manage time effectively under time constraints. All your information will be kept confidential according to EEO guidelines.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://jobs.smartrecruiters.com/360ITProfessionals1/743999657496642-murex-support-analyst
Apply URLhttps://jobs.smartrecruiters.com/360ITProfessionals1/743999657496642-murex-support-analyst?oga=true
First Seen At2026-05-31 17:43:32Z
Last Seen At2026-06-21 11:26:38Z
Last Checked At2026-06-21 11:26:38Z
Last Changed At2026-05-31 17:43:32Z
Inactive At
Source Posted At2017-08-09 16:49:44Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=360itprofessionals1/date=2026-06-21/2026-06-21T11-26-05-222Z-46326d7a4ddaaa8f4cc90403a4e7984aeac905d7e087df99e4e2ad4852f290d5.json
Event Fields
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  "last_changed_at": "2026-05-31T17:43:32.892Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
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}
Extensions
{}
Native Structured
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