Intake Client Specialist

{
  "content_hash": "759cd78762f247c43e4e30e1fb1885791b723df83d601b01ab086ded6e4d3a53",
  "source_hash": "c0a5615a281d8c1376eb21e134c0d1deafa641207abfabb6c22310390cfb930d",
  "last_changed_at": "2026-06-06T07:56:34.942Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Ankeny, IA",
    "city": "Ankeny",
    "region": "IA",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T07:56:34.923Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Ankeny, IA",
      "city": "Ankeny",
      "region": "IA",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "lists": [
    {
      "text": "Position Responsibilities may include, but not limited to",
      "content": "\n<li>Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed</li>\n<li>Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information</li>\n<li>Troubleshoot and resolve account issues as required</li>\n<li>Coordinate with internal business partners including but not limited to Logistics, Customer Care, Billing, and Compliance</li>\n<li>Assist other departments for Intake-related inquiries</li>\n"
    },
    {
      "text": "Required Skills and Experience",
      "content": "\n<li>High school diploma or equivalent</li>\n<li>Basic Microsoft Office skills</li>\n<li>Previous Data Entry skills</li>\n<li>Strong analytical skills with high attention to detail and accuracy</li>\n<li>Ability to problem solve issues in a timely manner</li>\n<li>Ability to navigate multiple computer systems, applications, and utilize search tools to find information</li>\n<li>Strong verbal, written, and interpersonal communication skills</li>\n<li>Ability to prioritize, meet deadlines, and adjust as needed in a fast paced environment</li>\n<li>Ability to achieve high production and quality standards</li>\n<li>Ability to work effectively in both a team and individual environment</li>\n<li>Sincerity and passion for helping people</li>\n<li>Prior experience adhering to company policies and showing core values</li>\n<li>Must have a wired internet connection using an ethernet port. Broadband internet wired to the home is required - Cable Modem/service or Fiber Optic. No Satellite, 4/5G, or DSL circuits</li>\n<li>Must have a quiet workspace that is free from distraction</li>\n"
    },
    {
      "text": "Preferred Skills and Experience",
      "content": "\n<li>Some college experience or equivalent</li>\n<li>Medical Billing terminology</li>\n"
    },
    {
      "text": "Physical Requirements",
      "content": "\n<li>Repetitive motions that include the wrists, hands and/or fingers</li>\n<li>Sedentary work that primarily involves sitting, remaining in a stationary position for prolonged periods</li>\n<li>Visual perception to perform job including peripheral vision, depth perception, and the ability to adjust focus</li>\n"
    },
    {
      "text": "Our team members enjoy:",
      "content": "\n<li>Eligible for Referral Bonuses starting Day 1</li>\n<li>Weekly paychecks</li>\n<li>PTO, 401k, &amp; a Full benefits package</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1779802257772,
  "updatedAt": null,
  "categories": {
    "team": "Customer Care - Intake",
    "location": "Ankeny, IA",
    "commitment": "Full-Time",
    "department": "Corporate",
    "allLocations": [
      "Ankeny, IA"
    ]
  },
  "salaryRange": null,
  "workplaceType": "remote"
}