Shipping & Receiving Associate

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    "ExternalDescriptionStr": "<div id=\"Data\">Primary Responsibility:<br><br>Under general supervision, the Shipping and Receiving Associate will keep records on incoming and outgoing shipments by providing information, direction, and scheduling regarding product acceptance, delivery, and storage.<br><br>What You’ll Do:<br><br>• Work with others to representatives to rectify problems, such as damages, shortages, and nonconformance to specifications.<br>• Contact carrier representative to make arrangements and to issue instructions for shipping and delivery of materials.<br>• Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates.<br>• Resolve issues related to overages, shortages and damages.<br>• Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment.<br>• Prepare documents, such as work orders, bills of lading, and shipping orders to route materials.<br>• Record shipment data, such as weight, charges, space availability, and damages and discrepancies, for reporting, accounting, and recordkeeping purposes.<br>• Contact customer to resolve discrepancies.<br>• Maintain correspondence with customers, including receipts, invoices (if required), and tallies.<br>• Document all correspondence.<br>• Provide assistance in answering the telephone, resolving distribution center problems, and providing backup to the warehouse.<br>• In conjunction with distribution, schedule deliveries.<br>• Follow attendance policy, show up for work on time and ready to work assigned shift.<br>• Other duties as requested.<br><br>What Experience and Education You Need:<br><br>• High school diploma or general education degree (GED) preferred, or at least one-year related work experience.<br><br>What Could Set You Apart:<br><br>• Ability to work in fast-paced, deadline-oriented environment.<br>• Ability to add, subtract, multiply and divide whole numbers, fractions, and decimals.<br>• Good customer service skills<br>• Ability to communicate effectively with variety of individuals<br>• Ability to pay close attention to detail.<br>• Must be able to relate to other people beyond giving and receiving instructions: they must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.<br>• Tools and Technology: Experience with Warehouse Management Systems, Microsoft Office Suite, Calculators, Desktop computers and Photocopiers<br><br>Physical Requirements:<br><br>• Requires the ability to sit for long periods of time, with frequent interruptions<br>• Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending<br>• Requires manual dexterity with normal hand and finger movements for typical office work<br>• Talking, hearing, and seeing are important elements of completing assigned tasks<br>• May require travel by automobile and airplane up for business<br>• May require a visit facility operation in temperatures at or below freezing<br>• May carry loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds<br>• Requires the use of various electronic tools<br>• Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes<br>• Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management<br><br>What We Offer:<br><br>Our associates know the answer to the question What’s in it for me We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. When you join Americold you join a values-oriented company with a clear mission. We help our customers feed the world.<br><br>Americold is an Equal Opportunity/Affirmative Action Employer and complies with applicable employment laws.<br>EOE/AA M/F/D/V DFW.</div>",
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