Student Services Internship (EC Malta)

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  "last_changed_at": "2026-05-30T06:00:30.079Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "St. Julian's, Malta, STJ 3180, Malta",
    "city": "St. Julian's",
    "region": "Malta",
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    "is_remote": false,
    "confidence": 0.8
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  "inferred_at": "2026-06-06T10:25:27.025Z",
  "launch_scope": {
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    "location": {
      "raw": "St. Julian's, Malta, STJ 3180, Malta",
      "city": "St. Julian's",
      "region": "Malta",
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      "confidence": 0.8
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{}

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    "id": "1008",
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    "location": {
      "city": "St. Julian's",
      "state": "Malta"
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      "state": null,
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    "departmentId": "18232",
    "locationType": "0",
    "jobOpeningName": "Student Services Internship (EC Malta)",
    "departmentLabel": "EC Malta",
    "employmentStatusLabel": "Internship"
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  "detail_job_opening": {
    "location": {
      "city": "St. Julian's",
      "state": "Malta",
      "postalCode": "STJ 3180",
      "addressCountry": "Malta"
    },
    "datePosted": "2025-06-20",
    "atsLocation": {
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      "state": null,
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    "description": "<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">Internship Terms:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Minimum 2 months Internship duration</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Unpaid internship</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Candidate must be eligible to work in Malta</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\">EC English Language Centres</span><br><span style=\"color: rgb(255, 102, 0); font-family: helvetica; font-size: 12pt; font-weight: bold\">Helping students succeed in a global community</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognized and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognize your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realize your own ambitions with us.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">Internship Description:</span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">A fantastic opportunity to get your foot in the door with a global company in the educational travel/tourism industry! As an intern in the Student Services team, you will be focused on always delivering great service to our students by providing product and service information, resolving product and service problems with an outcome that the student appreciates, and ensuring each student experience with EC exceeds their expectations. </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Upon completion, you will then be certified by an EC Certificate of Completion. Above all, it is a great opportunity to interact with people from various countries / cultures and to practice written and spoken business English. Your internship will be based in sunny Malta.</span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"><span style=\"font-weight: bold\">Key Learning Tasks:</span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<ul></ul>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Act as the first point of contact and advisor for all students and visitors to the Centre, ensuring they are all dealt with courteously and professionally, providing the necessary advice and assistance, and effectively dealing with any requests and feedback.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Work with the Student Services Coordinators to help manage the reception and/or the Accommodation Manager.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Ensuring company and regulatory procedures are followed accurately and promptly including student immigration requirements and statutory procedures.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Ensuring the smooth delivery of student “firsts” including the operational aspects of the student’s first day with other members of the team. </span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Assist in some of the activities being organised by the Centre (these can take place during the evening and weekend). </span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Provides general administrative and record-keeping support for the Centre as directed by the line manager.</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\">Other related duties as assigned by the line manager.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt; font-weight: bold\"> Experience Required: </span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Customer Service experience </span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Working in a multicultural environment </span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">Experience Desired:</span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Has personally travelled as a language student</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"><br><span style=\"color: rgb(34, 34, 34)\">Customer Service experience within an EFL context</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: helvetica; font-size: 12pt; font-weight: bold\"><span style=\"color: rgb(34, 34, 34)\">Job Specific Competencies to be acquired: </span></span></p>\n<p><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"> <span style=\"color: rgb(34, 34, 34)\">Processing Information</span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Structuring Tasks</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"> <span style=\"color: rgb(34, 34, 34)\">Solving Issues</span></span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-family: helvetica; font-size: 12pt\">Being Customer Focused</span></li>\n<li><span style=\"font-family: helvetica; font-size: 12pt\"> <span style=\"color: rgb(34, 34, 34)\">Being Flexible</span></span></li>\n</ul>\n<p><br></p>",
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    "jobOpeningName": "Student Services Internship (EC Malta)",
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    "jobOpeningShareUrl": "https://ecenglish.bamboohr.com/careers/1008",
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