Home › Companies › Digitalunitedllc › Account Manager, Marketing
Account Manager, Marketing
Digitalunitedllc · Farmington, CT, 06032 · Remote · Active · JazzHR / ApplyToJob
Job facts
| Field | Value |
|---|---|
| Company | Digitalunitedllc |
| Title | Account Manager, Marketing |
| Normalized title | - |
| Department / team | - |
| Location | Farmington, CT, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | USD |
| Status | active |
| ATS provider | JazzHR / ApplyToJob |
| Posted / first seen | 2026-06-08 / 2026-06-09 |
| Changed / last seen | 2026-06-09 / 2026-06-20 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Digitalunitedllc. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through JazzHR / ApplyToJob. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Farmington. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Digitalunitedllc |
| Source | 985dfc41-4614-4121-a16d-89d30cbda1a9 |
| ATS provider | JazzHR / ApplyToJob |
Description
We are able to hire within CT, FL, MN, NC, NJ, OH, TX.
Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams.
The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification.
Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows.
Measures : Client retention and satisfaction Organic revenue growth within existing accounts Quality and effectiveness of client communication and performance reporting Timely delivery of plans, recommendations, and client deliverables
Reports to : Account Director
RESPONSIBILITIES : Account Ownership & Client Partnership Own assigned client accounts end to end, acting as the primary point of contact Build and maintain strong, trusted client relationships through clear communication and strategic guidance Lead client meetings, performance reviews, and planning discussions Manage expectations, navigate complex or challenging conversations, and ensure long-term health Digital Media & Performance Oversight Maintain fluency across digital media channels including paid social, programmatic, search, display etc. Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations Partner closely with internal teams to align execution with client goals Translate performance data into clear, actionable narratives for clients Growth & Revenue Expansion Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives) Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance Internal Collaboration & Organization Coordinate timelines, deliverables, and priorities across internal teams Ensure responsiveness, organization, and follow through in a fast-paced agency environment Maintain accurate documentation, notes, and account records
What it takes to succeed in this role
QUALIFICATIONS: 5–7 years of experience in account management, client services, or digital agency environments Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients Demonstrated experience identifying and driving organic growth within existing accounts Exceptional verbal and written communication abilities Preferred / Nice to Have: Strong organizational and time management skills Experience working in a fast-paced agency environment Comfort managing multiple accounts and competing priorities
Key Competencies: Client Partnership & Trust Building Strategic Communication Digital Media Acumen Performance Analysis & Insight Growth & Opportunity Identification Cross‑Functional Collaboration Accountability & Professional Judgment
The Perks: The best co-workers you’ll ever find Unlimited PTO Medical, Dental, Vision, 401k plus match Annual performance bonus eligibility Ongoing training opportunities Planned outings and team events (remote workers included!)
PHYSICAL DEMANDS AND WORK ENVIRONMENT Prolonged periods of sitting at a desk and working on a computer. Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.) Frequent communication via phone, email, and video conferencing. Work is performed in a temperature-controlled office environment with standard lighting and noise levels. Position may require occasional travel to client site
Compensation Range : We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits. EEO & Accessibility Statement
Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].
Full job record
| Job ID | 79df2d298ca877401aa6d234fec761d4ae222b50 |
| Org ID | 0825ece8-28f4-4b96-971a-f31be1deed20 |
| Source ID | 985dfc41-4614-4121-a16d-89d30cbda1a9 |
| Board ID | 985dfc41-4614-4121-a16d-89d30cbda1a9 |
| Provider | jazzhr |
| Provider Job Key | ccfQQkT8Sl |
| Title | Account Manager, Marketing |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Farmington, CT, 06032 |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | CT |
| City | Farmington |
| Salary Raw | USD |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://digitalunitedllc.applytojob.com/apply/ccfQQkT8Sl/Account-Manager-Marketing |
| Apply URL | https://digitalunitedllc.applytojob.com/apply/ccfQQkT8Sl/Account-Manager-Marketing |
| First Seen At | 2026-06-09 12:04:30Z |
| Last Seen At | 2026-06-20 11:39:34Z |
| Last Checked At | 2026-06-20 11:39:34Z |
| Last Changed At | 2026-06-09 12:04:30Z |
| Inactive At | — |
| Source Posted At | 2026-06-08 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=jazzhr/board=digitalunitedllc/date=2026-06-20/2026-06-20T11-39-34-349Z-07aab77d85ab5c5314325d5d0a21799f1b7940811a6e376f91a69a854f0c06f4.json |
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"description_html": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">We are able to hire within CT, FL, MN, NC, NJ, OH, TX.</span></span></b><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. <br>The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification. <br>Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows. <br><br><b>Measures</b>: </span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Client retention and satisfaction </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Organic revenue growth within existing accounts </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Quality and effectiveness of client communication and performance reporting </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Timely delivery of plans, recommendations, and client deliverables </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>Reports to</b>: Account Director <br><br><b>RESPONSIBILITIES</b>: </span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Account Ownership & Client Partnership </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Own assigned client accounts end to end, acting as the primary point of contact </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Build and maintain strong, trusted client relationships through clear communication and strategic guidance </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Lead client meetings, performance reviews, and planning discussions </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Manage expectations, navigate complex or challenging conversations, and ensure long-term health </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Digital Media & Performance Oversight </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Maintain fluency across digital media channels including paid social, programmatic, search, display etc. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Partner closely with internal teams to align execution with client goals </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Translate performance data into clear, actionable narratives for clients </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Growth & Revenue Expansion </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives) </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Internal Collaboration & Organization </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Coordinate timelines, deliverables, and priorities across internal teams </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Ensure responsiveness, organization, and follow through in a fast-paced agency environment </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Maintain accurate documentation, notes, and account records </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"> <br><br><b>What it takes to succeed in this role <br>QUALIFICATIONS:</b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">5–7 years of experience in account management, client services, or digital agency environments </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Demonstrated experience identifying and driving organic growth within existing accounts </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Exceptional verbal and written communication abilities </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Preferred / Nice to Have: </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strong organizational and time management skills </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Experience working in a fast-paced agency environment </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Comfort managing multiple accounts and competing priorities </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Key Competencies: </span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Client Partnership & Trust Building </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strategic Communication </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Digital Media Acumen </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Performance Analysis & Insight </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Growth & Opportunity Identification </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Cross‑Functional Collaboration </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Accountability & Professional Judgment </span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"> <br><b>The Perks: </b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">The best co-workers you’ll ever find </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Unlimited PTO </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Medical, Dental, Vision, 401k plus match </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Annual performance bonus eligibility </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Ongoing training opportunities </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Planned outings and team events (remote workers included!) </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT </b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting at a desk and working on a computer. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.) </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Frequent communication via phone, email, and video conferencing. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Work is performed in a temperature-controlled office environment with standard lighting and noise levels. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Position may require occasional travel to client site </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>Compensation Range</b>: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits. </span></span></span></span></span><div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">EEO & Accessibility Statement </span></span></b><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].</span></span></span></span></span></div><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span><br> ",
"description_text": "We are able to hire within CT, FL, MN, NC, NJ, OH, TX.\n Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams.\nThe Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification.\nCurrent account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows.\n Measures : Client retention and satisfaction\n Organic revenue growth within existing accounts\n Quality and effectiveness of client communication and performance reporting\n Timely delivery of plans, recommendations, and client deliverables\n Reports to : Account Director\n RESPONSIBILITIES : Account Ownership & Client Partnership Own assigned client accounts end to end, acting as the primary point of contact\n Build and maintain strong, trusted client relationships through clear communication and strategic guidance\n Lead client meetings, performance reviews, and planning discussions\n Manage expectations, navigate complex or challenging conversations, and ensure long-term health\n Digital Media & Performance Oversight Maintain fluency across digital media channels including paid social, programmatic, search, display etc.\n Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations\n Partner closely with internal teams to align execution with client goals\n Translate performance data into clear, actionable narratives for clients\n Growth & Revenue Expansion Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives)\n Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance\n Internal Collaboration & Organization Coordinate timelines, deliverables, and priorities across internal teams\n Ensure responsiveness, organization, and follow through in a fast-paced agency environment\n Maintain accurate documentation, notes, and account records\n What it takes to succeed in this role\nQUALIFICATIONS: 5–7 years of experience in account management, client services, or digital agency environments\n Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison\n Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients\n Demonstrated experience identifying and driving organic growth within existing accounts\n Exceptional verbal and written communication abilities\n Preferred / Nice to Have: Strong organizational and time management skills\n Experience working in a fast-paced agency environment\n Comfort managing multiple accounts and competing priorities\n Key Competencies: Client Partnership & Trust Building\n Strategic Communication\n Digital Media Acumen\n Performance Analysis & Insight\n Growth & Opportunity Identification\n Cross‑Functional Collaboration\n Accountability & Professional Judgment\n The Perks: The best co-workers you’ll ever find\n Unlimited PTO\n Medical, Dental, Vision, 401k plus match\n Annual performance bonus eligibility\n Ongoing training opportunities\n Planned outings and team events (remote workers included!)\n PHYSICAL DEMANDS AND WORK ENVIRONMENT Prolonged periods of sitting at a desk and working on a computer.\n Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.)\n Frequent communication via phone, email, and video conferencing.\n Work is performed in a temperature-controlled office environment with standard lighting and noise levels.\n Position may require occasional travel to client site\n Compensation Range : We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits. EEO & Accessibility Statement\n Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].",
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"datePosted": "2026-06-08",
"description": "<span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">We are able to hire within CT, FL, MN, NC, NJ, OH, TX.</span></span></b><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Mediate.ly is seeking an experienced Account Manager to serve as the primary strategic and day to day partner for assigned client accounts. This role owns client relationships, performance conversations, and growth initiatives, while acting as a critical bridge between client needs and internal teams. <br>The Account Manager ensures accounts are not only well managed but continuously evolving and expanding through thoughtful digital media strategy, clear communication, and proactive opportunity identification. <br>Current account ownership includes a higher education client (Digital) and a healthcare client, with additional accounts to be assigned as the business grows. <br><br><b>Measures</b>: </span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Client retention and satisfaction </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Organic revenue growth within existing accounts </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Quality and effectiveness of client communication and performance reporting </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Timely delivery of plans, recommendations, and client deliverables </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>Reports to</b>: Account Director <br><br><b>RESPONSIBILITIES</b>: </span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Account Ownership & Client Partnership </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Own assigned client accounts end to end, acting as the primary point of contact </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Build and maintain strong, trusted client relationships through clear communication and strategic guidance </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Lead client meetings, performance reviews, and planning discussions </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Manage expectations, navigate complex or challenging conversations, and ensure long-term health </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Digital Media & Performance Oversight </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Maintain fluency across digital media channels including paid social, programmatic, search, display etc. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Review and analyze campaign performance data to provide meaningful, strategic insights and recommendations </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Partner closely with internal teams to align execution with client goals </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Translate performance data into clear, actionable narratives for clients </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Growth & Revenue Expansion </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Identify and proactively present organic growth opportunities within existing accounts (e.g., expanded scope, new services, seasonal initiatives) </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Support revenue growth by deepening client engagements and expanding partnerships beyond maintenance </span></span></span></span></span></span></li></ul></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Internal Collaboration & Organization </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Coordinate timelines, deliverables, and priorities across internal teams </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Ensure responsiveness, organization, and follow through in a fast-paced agency environment </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Maintain accurate documentation, notes, and account records </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"> <br><br><b>What it takes to succeed in this role <br>QUALIFICATIONS:</b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">5–7 years of experience in account management, client services, or digital agency environments </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Proven ability to earn trust, manage expectations, and act as a strategic partner—not just a liaison </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strong working knowledge of digital advertising channels and performance metrics, with the ability to discuss results strategically with clients </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Demonstrated experience identifying and driving organic growth within existing accounts </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Exceptional verbal and written communication abilities </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Preferred / Nice to Have: </span></span></span></span></span></span><ul style=\"list-style-type:circle;\"><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strong organizational and time management skills </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Experience working in a fast-paced agency environment </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Comfort managing multiple accounts and competing priorities </span></span></span></span></span></span></li></ul></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Key Competencies: </span></span></b></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Client Partnership & Trust Building </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Strategic Communication </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Digital Media Acumen </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Performance Analysis & Insight </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Growth & Opportunity Identification </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Cross‑Functional Collaboration </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Accountability & Professional Judgment </span></span></span></span></span></span></li></ul><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"> <br><b>The Perks: </b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">The best co-workers you’ll ever find </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Unlimited PTO </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Medical, Dental, Vision, 401k plus match </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Annual performance bonus eligibility </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Ongoing training opportunities </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Planned outings and team events (remote workers included!) </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>PHYSICAL DEMANDS AND WORK ENVIRONMENT </b></span></span></span></span></span><ul><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Prolonged periods of sitting at a desk and working on a computer. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Occasional standing, walking, or lifting of office supplies (up to 10–20 lbs.) </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Frequent communication via phone, email, and video conferencing. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Work is performed in a temperature-controlled office environment with standard lighting and noise levels. </span></span></span></span></span></span></li><li><span style=\"font-size:12pt;\"><span><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Position may require occasional travel to client site </span></span></span></span></span></span></li></ul><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><b>Compensation Range</b>: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $80,000 to $85,000 annually, with potential for bonuses, stock and additional benefits. </span></span></span></span></span><div style=\"text-align:center;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">EEO & Accessibility Statement </span></span></b><br><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\">Mediate.ly is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact [email protected].</span></span></span></span></span></div><br><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Aptos, sans-serif;\"> </span></span></span><br> ",
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