Customer Service Representative

{
  "content_hash": "2994d0f024bdfcca90cbacc25c62ec0487dadf7e11e4a6ee3b6770f19ef36ec5",
  "source_hash": "eb75e6eb08c0553ddef99cafa73b17afcc0a7b4b2ce86c87c326b69f3fe1affb",
  "last_changed_at": "2026-05-30T06:09:01.727Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "El Paso, TX",
    "city": "El Paso",
    "region": "TX",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.9
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:52:50.501Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "El Paso, TX",
      "city": "El Paso",
      "region": "TX",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://topviewsightseeing.applytojob.com/apply/jobs/details/ImmbScicfF?&",
    "heading": "Customer Service Representative",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://topviewsightseeing.applytojob.com/apply/ImmbScicfF/Customer-Service-Representative",
    "description_html": " <p style=\"line-height:1.38;\"><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">TopView is a fast-growing sightseeing and local experiences company offering a wide range of experiences across major cities in the U.S. and London. Our offerings include TopView Hop-On Hop-Off bus tours (available in New York City and London), Tea Around Town - a unique experience bus tour now operating across major U.S. cities (including New York, Los Angeles, Miami, Chicago, Dallas, Houston, and more), cruises, and bike rentals.</span></span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We serve thousands of guests daily and continue to expand into new markets, making this an exciting opportunity to join a rapidly growing, high-volume operation where your work directly impacts the customer experience.</span></span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Rate: $12.00/hour</span></span></span></span></span></span></span><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Schedule: Open availability required based on operational needs; Friday through Monday and holiday availability are required, including evenings<br>Location Requirement: Candidates must be based in Texas</span></span></span></span></span></span></span></p><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What You’ll Do</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Handle customer inquiries (emails and chat) across multiple U.S. cities and international locations, including London, UK</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist customers with bookings, changes, and general inquiries</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage high-volume escalations with professionalism and confidence</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Follow company policies and escalation protocols</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Accurately document interactions in Zendesk (or similar CRM)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work in a fast-paced, high-volume environment</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What We’re Looking For</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong communication and problem-solving skills</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#444746;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience handling customer escalations, complaints, and high-pressure interactions</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to multitask and stay organized under pressure</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reliable, professional, and able to work independently</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">CRM experience (Zendesk is a plus)</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be available for overnights, weekends, and holidays</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must have a reliable computer, internet, and headset</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must have a quiet workspace</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be dependable — attendance and punctuality are critical</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual is a plus (English and Spanish)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must reside in Texas</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Additional Info</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Fully remote position (equipment not provided)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High-volume environment — must be comfortable handling back-to-back interactions</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Opportunities for part-time and full-time schedules</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Apply If You</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Stay calm and professional in high-pressure situations</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are reliable and consistent in a remote role</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Can work independently and take ownership</span></span></span></span></span></span></span></li></ul>",
    "description_text": "TopView is a fast-growing sightseeing and local experiences company offering a wide range of experiences across major cities in the U.S. and London. Our offerings include TopView Hop-On Hop-Off bus tours (available in New York City and London), Tea Around Town - a unique experience bus tour now operating across major U.S. cities (including New York, Los Angeles, Miami, Chicago, Dallas, Houston, and more), cruises, and bike rentals.\n  We serve thousands of guests daily and continue to expand into new markets, making this an exciting opportunity to join a rapidly growing, high-volume operation where your work directly impacts the customer experience.\n Rate: $12.00/hour\n Schedule: Open availability required based on operational needs; Friday through Monday and holiday availability are required, including evenings\nLocation Requirement: Candidates must be based in Texas\n What You’ll Do\n Handle customer inquiries (emails and chat) across multiple U.S. cities and international locations, including London, UK\n Assist customers with bookings, changes, and general inquiries\n Manage high-volume escalations with professionalism and confidence\n Follow company policies and escalation protocols\n Accurately document interactions in Zendesk (or similar CRM)\n Work in a fast-paced, high-volume environment\n What We’re Looking For\n Strong communication and problem-solving skills\n Experience handling customer escalations, complaints, and high-pressure interactions\n Ability to multitask and stay organized under pressure\n Reliable, professional, and able to work independently\n CRM experience (Zendesk is a plus)\n Requirements\n Must be available for overnights, weekends, and holidays\n Must have a reliable computer, internet, and headset\n Must have a quiet workspace\n Must be dependable — attendance and punctuality are critical\n Bilingual is a plus (English and Spanish)\n Must reside in Texas\n Additional Info\n Fully remote position (equipment not provided)\n High-volume environment — must be comfortable handling back-to-back interactions\n Opportunities for part-time and full-time schedules\n Apply If You\n Stay calm and professional in high-pressure situations\n Are reliable and consistent in a remote role\n Can work independently and take ownership",
    "jsonld_jobposting": {
      "url": "https://topviewsightseeing.applytojob.com/apply/ImmbScicfF/Customer-Service-Representative",
      "@type": "JobPosting",
      "title": "Customer Service Representative",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-08",
      "description": " <p style=\"line-height:1.38;\"><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">TopView is a fast-growing sightseeing and local experiences company offering a wide range of experiences across major cities in the U.S. and London. Our offerings include TopView Hop-On Hop-Off bus tours (available in New York City and London), Tea Around Town - a unique experience bus tour now operating across major U.S. cities (including New York, Los Angeles, Miami, Chicago, Dallas, Houston, and more), cruises, and bike rentals.</span></span></span></span></span></span></span></p> <p style=\"line-height:1.38;\"><span style=\"font-size:9pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">We serve thousands of guests daily and continue to expand into new markets, making this an exciting opportunity to join a rapidly growing, high-volume operation where your work directly impacts the customer experience.</span></span></span></span></span></span></span></p><p style=\"line-height:1.38;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Rate: $12.00/hour</span></span></span></span></span></span></span><br><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Schedule: Open availability required based on operational needs; Friday through Monday and holiday availability are required, including evenings<br>Location Requirement: Candidates must be based in Texas</span></span></span></span></span></span></span></p><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What You’ll Do</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Handle customer inquiries (emails and chat) across multiple U.S. cities and international locations, including London, UK</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Assist customers with bookings, changes, and general inquiries</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage high-volume escalations with professionalism and confidence</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Follow company policies and escalation protocols</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Accurately document interactions in Zendesk (or similar CRM)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work in a fast-paced, high-volume environment</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">What We’re Looking For</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong communication and problem-solving skills</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Roboto, sans-serif;\"><span style=\"color:#444746;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Experience handling customer escalations, complaints, and high-pressure interactions</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Ability to multitask and stay organized under pressure</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Reliable, professional, and able to work independently</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">CRM experience (Zendesk is a plus)</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Requirements</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be available for overnights, weekends, and holidays</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must have a reliable computer, internet, and headset</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must have a quiet workspace</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must be dependable — attendance and punctuality are critical</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bilingual is a plus (English and Spanish)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Must reside in Texas</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Additional Info</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Fully remote position (equipment not provided)</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High-volume environment — must be comfortable handling back-to-back interactions</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Opportunities for part-time and full-time schedules</span></span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.38;margin-left:24px;text-indent:-18pt;margin-top:19px;margin-bottom:5px;padding:0pt 0pt 0pt 18pt;\"><span style=\"font-size:13pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Apply If You</span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Stay calm and professional in high-pressure situations</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Are reliable and consistent in a remote role</span></span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"color:#000000;\"><span style=\"background-color:#ffffff;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Can work independently and take ownership</span></span></span></span></span></span></span></li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "",
          "addressRegion": "TX",
          "addressLocality": "El Paso"
        }
      },
      "validThrough": "2026-08-06",
      "uniqueJobCode": "job_20260421131740_CSQRVFT10DSG3A6I",
      "employmentType": "FULL_TIME",
      "jobLocationType": "TELECOMMUTE",
      "hiringOrganization": {
        "name": "TopView Sightseeing",
        "@type": "Organization",
        "sameAs": "https://www.topviewtix.com/"
      },
      "experienceRequirements": "Entry Level",
      "applicantLocationRequirements": {
        "name": "US",
        "@type": "Country"
      }
    }
  },
  "list_job": {
    "id": "ImmbScicfF",
    "title": "Customer Service Representative",
    "detailUrl": "https://topviewsightseeing.applytojob.com/apply/jobs/details/ImmbScicfF?&"
  },
  "detail_errors": []
}