Gravity Haus Bike Technician

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    "title": "Gravity Haus Bike Technician",
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    "startDate": "2025-05-29",
    "externalUrl": "https://alterra.wd1.myworkdayjobs.com/SkiButlers/job/Jackson-WY/Gravity-Haus-Bike-Technician_JR122048",
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    "jobDescription": "Seasonal (Seasonal)<p><b>Job Title: </b>In-House Bike Technician</p><p><b>Location: </b>Teton Village, Wyoming </p><p><b>Terms: </b>Seasonal, full and part time roles available</p><p><b>Pay: </b>$25/hour base wage, plus tips.</p><p></p><p><b>About us:</b></p><p>Ski Butlers was founded in 2004 to take the hassle out of renting equipment and to bring our shared love for the mountains to customers, partners and team members. We have cultivated an extraordinary team culture over the past 20 years rallying behind collaboration, accountability and fun above all else. Our mission is to make vacations convenient by tapping into our shared passion, culture and fun work environment to create a customer experience unlike any other.</p><p></p><p>Ski Butlers is a stand-alone business under Denver based Alterra Mountain Company.</p><p></p><p><b>About the role:</b></p><p>In House technicians are the face of Ski Butlers at our on-site Gravity Haus location in Jackson Hole, Teton Village. This role aims to provide a seamless experience for all hotel guests using the hotel’s bike services. From arrival to departure, technicians&#39; roles include welcoming guests to the resort, outfitting them with bike gear for their vacation, providing retail recommendations, and working with the Gravity Haus team to create personal hospitality experience unlike any other.</p><p></p><p><b>Perks and Benefits:</b></p><ul><li>Free Alterra Mountain Company Employee Pass &amp; Jackson Hole Bike Park Season Pass</li><li>Unlimited access to all Alterra Mountain Company-owned resorts and Jackson Hole Resort</li><li>Ability to upgrade to full Ikon Pass for the 25/26 ski season at a heavily discounted rate</li><li>Access to 645&#43; industry-discounted brands through Expertvoice</li><li>Discounted access to Rossignol/Dynastar/Lange equipment</li><li>401K benefit and match for ALL staff members over 18 years old</li><li>Comprehensive medical, dental, vision, and life insurance for seasonal and season to season employees </li></ul><p><b>Primary Responsibilities:</b></p><ul><li>Uphold brand standards through exceptional customer service while meeting our Key Customer Requirements:</li><li>Providing retail recommendations and upselling when appropriate to ensure the guest has everything they need to enjoy their vacation.</li><li>Assist guests with relevant information regarding resort operations, meeting areas, on-site hotel amenities, transportation and local mountain town knowledge</li><li>Enhance the overall guest experience</li><li>Basic equipment maintenance</li><li>Ability to work confidently in a fast-paced environment</li></ul><p></p>",
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