Home › Companies › 90F90AEFDB1CFD98A9A35CF5A911EBEA › DCM Case Manager Supervisor - Port Richey, FL (Idalia)
DCM Case Manager Supervisor - Port Richey, FL (Idalia)
90F90AEFDB1CFD98A9A35CF5A911EBEA · Port Richey, FL 34668; 6309 Tacoma Drive, Port Richey, FL, 34668, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 90F90AEFDB1CFD98A9A35CF5A911EBEA |
| Title | DCM Case Manager Supervisor - Port Richey, FL (Idalia) |
| Normalized title | - |
| Department / team | - |
| Location | Port Richey, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2025-10-20 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 90F90AEFDB1CFD98A9A35CF5A911EBEA. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Port Richey. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 90F90AEFDB1CFD98A9A35CF5A911EBEA |
| Source | e2804781-803c-4cce-9b16-3372fad9c600 |
| ATS provider | Paycom ATS |
Description
Description
JOB PURPOSE:
The DCM Case Management Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner.
*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
Provide Vision and Leadership
· Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors’ needs are addressed.
· Keep staff informed on program updates, contract requirements, and organizational priorities.
KPI: Hold weekly caseload staffing sessions with 100% of Case Managers; ensure all program/policy updates are communicated within 48 hours.
Develop and Empower Staff
· Ensure assigned staff are trained, supported, and motivated to meet program deliverables.
· Supervise Case Managers by:
o Making quality hiring decisions.
o Training, mentoring, and modeling trauma-informed care and best practices.
o Monitoring performance, documenting progress, and delivering evaluations.
· Foster a culture of accountability, growth, and service excellence.
KPI: Maintain 90% staff retention; ensure 100% of Case Managers receive timely performance evaluations and at least 2 professional development opportunities per quarter.
Ensure Quality and Compliance
· Staff Disaster Case Manager caseloads on a weekly basis to ensure equitable distribution and manageable workloads.
· Review assigned cases weekly to verify compliance, progression toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans.
· Provide case guidance and technical support to Case Managers to ensure client-centered, high-quality services.
KPI: Conduct weekly case reviews for 100% of active cases; achieve 95% compliance rate on documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled.
Collaborate and Drive Results
· Meet regularly with Supervisors and Program Managers to evaluate outcomes, address challenges, and recommend improvements.
· Generate and deliver reports, dashboards, and case status updates.
· Promote a culture of innovation by asking: “How can we improve outcomes?” / “What barriers can we remove?”
KPI: Ensure 100% of required reports are submitted on time; document at least 3 program improvements per quarter resulting from staff or leadership feedback.
Promote Growth and Professional Development
· Identify training needs and encourage staff to participate in workshops, seminars, and FEMA/state trainings.
· Model commitment to ongoing learning.
KPI: Track 100% completion of mandatory trainings; provide at least 1 additional skill-building workshop per quarter.
Foster Collaboration and Community Trust
· Maintain open communication with staff, survivors, and community partners.
· Build strong relationships to strengthen coordinated services.
KPI: Achieve 85% or higher positive feedback in quarterly client and partner satisfaction surveys; conduct quarterly partner collaboration meetings.
Exemplify Mission-Driven Leadership
· Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision.
· Embody the mission to “Empower people to build better lives for themselves, their families, and their communities.”
KPI: Document 100% of client grievances resolved within 10 business days; ensure mission alignment is reflected in annual program reviews.
Other Duties
· Perform additional responsibilities as assigned to ensure program success and organizational growth.
KPI: Maintain 100% completion of special assignments by agreed timelines.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields.
-OR-
High School diploma or GED is required with 4 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred.
EXPERIENCE: Bachelor’s degree: 4+ years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2+ years in supervisory experience. Bilingual (English/Spanish) communication skills are also preferred.
-OR-
High School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles.
Bilingual (English/Spanish) communication skills are also preferred.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in
the employer’s sole discretion.
LICENSES: Driver’s License with clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected] . If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process.
Full job record
| Job ID | 7972a8e7bd6070d93b9f136a393cf7e19758b7dd |
| Org ID | 190d0a5f-11c8-4abc-bbb1-4e0766e27932 |
| Source ID | e2804781-803c-4cce-9b16-3372fad9c600 |
| Board ID | e2804781-803c-4cce-9b16-3372fad9c600 |
| Provider | paycom |
| Provider Job Key | 364767 |
| Title | DCM Case Manager Supervisor - Port Richey, FL (Idalia) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Port Richey, FL 34668; 6309 Tacoma Drive, Port Richey, FL, 34668, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Port Richey |
| Salary Raw | Description JOB PURPOSE: The DCM Case Management Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner. *Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position. Qualifications ESSENTIAL JOB RESPONSIBILITIES: Provide Vision and Leadership · Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors’ needs are addressed. · Keep staff informed on program updates, contract requirements, and organizational priorities. KPI: Hold weekly caseload staffing sessions with 100% of Case Managers; ensure all program/policy updates are communicated within 48 hours. Develop and Empower Staff · Ensure assigned staff are trained, supported, and motivated to meet program deliverables. · Supervise Case Managers by: o Making quality hiring decisions. o Training, mentoring, and modeling trauma-informed care and best practices. o Monitoring performance, documenting progress, and delivering evaluations. · Foster a culture of accountability, growth, and service excellence. KPI: Maintain 90% staff retention; ensure 100% of Case Managers receive timely performance evaluations and at least 2 professional development opportunities per quarter. Ensure Quality and Compliance · Staff Disaster Case Manager caseloads on a weekly basis to ensure equitable distribution and manageable workloads. · Review assigned cases weekly to verify compliance, progression toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans. · Provide case guidance and technical support to Case Managers to ensure client-centered, high-quality services. KPI: Conduct weekly case reviews for 100% of active cases; achieve 95% compliance rate on documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled. Collaborate and Drive Results · Meet regularly with Supervisors and Program Managers to evaluate outcomes, address challenges, and recommend improvements. · Generate and deliver reports, dashboards, and case status updates. · Promote a culture of innovation by asking: “How can we improve outcomes?” / “What barriers can we remove?” KPI: Ensure 100% of required reports are submitted on time; document at least 3 program improvements per quarter resulting from staff or leadership feedback. Promote Growth and Professional Development · Identify training needs and encourage staff to participate in workshops, seminars, and FEMA/state trainings. · Model commitment to ongoing learning. KPI: Track 100% completion of mandatory trainings; provide at least 1 additional skill-building workshop per quarter. Foster Collaboration and Community Trust · Maintain open communication with staff, survivors, and community partners. · Build strong relationships to strengthen coordinated services. KPI: Achieve 85% or higher positive feedback in quarterly client and partner satisfaction surveys; conduct quarterly partner collaboration meetings. Exemplify Mission-Driven Leadership · Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision. · Embody the mission to “Empower people to build better lives for themselves, their families, and their communities.” KPI: Document 100% of client grievances resolved within 10 business days; ensure mission alignment is reflected in annual program reviews. Other Duties · Perform additional responsibilities as assigned to ensure program success and organizational growth. KPI: Maintain 100% completion of special assignments by agreed timelines. ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields. -OR- High School diploma or GED is required with 4 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred. EXPERIENCE: Bachelor’s degree: 4+ years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2+ years in supervisory experience. Bilingual (English/Spanish) communication skills are also preferred. -OR- High School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. LICENSES: Driver’s License with clear record. VEHICLE: Must have daily use of a vehicle without prior notice. OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks. Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter. Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected] . If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=364767&clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=364767&clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA |
| First Seen At | 2026-05-31 19:07:30Z |
| Last Seen At | 2026-06-06 09:58:52Z |
| Last Checked At | 2026-06-06 09:58:52Z |
| Last Changed At | 2026-05-31 19:07:30Z |
| Inactive At | — |
| Source Posted At | 2025-10-20 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=90F90AEFDB1CFD98A9A35CF5A911EBEA/date=2026-06-06/2026-06-06T09-58-49-422Z-e037d74209eb08f44a6bba8dd6f7cc2a693835de73641615f8317189fc0f752b.json |
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Must pass criminal background checks.\\r\\n\\r\\n\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. \\r\\n\\r\\n \\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter. \\r\\n\\r\\n\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. \\r\\n\",\"responsibilities\":\"JOB PURPOSE:\\r\\n\\r\\nThe DCM Case Management Supervisor manages a team of Case Managers providing disaster case management services to individuals and families impacted by disasters. The Case Management Supervisor ensures staff complete Needs Assessments, develop Service Plans and make appropriate community referrals for additional services. The Case Management Supervisor ensures staff maintains appropriate contact with the client, that quality services are provided and that their Service Plan is completed in a timely manner.\\r\\n\\r\\n*Due to the nature of the job and the confidentiality of client information, work-from-home options will not be available for this position.\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ENDEAVORS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=90F90AEFDB1CFD98A9A35CF5A911EBEA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"6309 Tacoma Drive\",\"addressLocality\":\"Port Richey\",\"addressRegion\":\"FL\",\"postalCode\":34668,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\nProvide Vision and Leadership\\r\\n\\r\\n· Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors’ needs are addressed.\\r\\n\\r\\n· Keep staff informed on program updates, contract requirements, and organizational priorities.\\r\\n\\r\\nKPI: Hold weekly caseload staffing sessions with 100% of Case Managers; ensure all program/policy updates are communicated within 48 hours.\\r\\n\\r\\n\\r\\n\\r\\nDevelop and Empower Staff\\r\\n\\r\\n· Ensure assigned staff are trained, supported, and motivated to meet program deliverables.\\r\\n\\r\\n· Supervise Case Managers by:\\r\\n\\r\\no Making quality hiring decisions.\\r\\n\\r\\no Training, mentoring, and modeling trauma-informed care and best practices.\\r\\n\\r\\no Monitoring performance, documenting progress, and delivering evaluations.\\r\\n\\r\\n· Foster a culture of accountability, growth, and service excellence.\\r\\n\\r\\nKPI: Maintain 90% staff retention; ensure 100% of Case Managers receive timely performance evaluations and at least 2 professional development opportunities per quarter.\\r\\n\\r\\n\\r\\n\\r\\nEnsure Quality and Compliance\\r\\n\\r\\n· Staff Disaster Case Manager caseloads on a weekly basis to ensure equitable distribution and manageable workloads.\\r\\n\\r\\n· Review assigned cases weekly to verify compliance, progression toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans.\\r\\n\\r\\n· Provide case guidance and technical support to Case Managers to ensure client-centered, high-quality services.\\r\\n\\r\\nKPI: Conduct weekly case reviews for 100% of active cases; achieve 95% compliance rate on documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled.\\r\\n\\r\\n\\r\\n\\r\\nCollaborate and Drive Results\\r\\n\\r\\n· Meet regularly with Supervisors and Program Managers to evaluate outcomes, address challenges, and recommend improvements.\\r\\n\\r\\n· Generate and deliver reports, dashboards, and case status updates.\\r\\n\\r\\n· Promote a culture of innovation by asking: “How can we improve outcomes?” / “What barriers can we remove?”\\r\\n\\r\\nKPI: Ensure 100% of required reports are submitted on time; document at least 3 program improvements per quarter resulting from staff or leadership feedback.\\r\\n\\r\\n\\r\\n\\r\\nPromote Growth and Professional Development\\r\\n\\r\\n· Identify training needs and encourage staff to participate in workshops, seminars, and FEMA/state trainings.\\r\\n\\r\\n· Model commitment to ongoing learning.\\r\\n\\r\\nKPI: Track 100% completion of mandatory trainings; provide at least 1 additional skill-building workshop per quarter.\\r\\n\\r\\n\\r\\n\\r\\nFoster Collaboration and Community Trust\\r\\n\\r\\n· Maintain open communication with staff, survivors, and community partners.\\r\\n\\r\\n· Build strong relationships to strengthen coordinated services.\\r\\n\\r\\nKPI: Achieve 85% or higher positive feedback in quarterly client and partner satisfaction surveys; conduct quarterly partner collaboration meetings.\\r\\n\\r\\n\\r\\n\\r\\nExemplify Mission-Driven Leadership\\r\\n\\r\\n· Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision.\\r\\n\\r\\n· Embody the mission to “Empower people to build better lives for themselves, their families, and their communities.”\\r\\n\\r\\nKPI: Document 100% of client grievances resolved within 10 business days; ensure mission alignment is reflected in annual program reviews.\\r\\n\\r\\n\\r\\n\\r\\nOther Duties\\r\\n\\r\\n· Perform additional responsibilities as assigned to ensure program success and organizational growth.\\r\\n\\r\\nKPI: Maintain 100% completion of special assignments by agreed timelines.\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:\\r\\n\\r\\nEDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields.\\r\\n\\r\\n\\r\\n\\r\\n-OR-\\r\\n\\r\\n\\r\\n\\r\\nHigh School diploma or GED is required with 4 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\nEXPERIENCE: Bachelor’s degree: 4+ years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2+ years in supervisory experience. Bilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\n-OR-\\r\\n\\r\\n\\r\\n\\r\\nHigh School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles.\\r\\n\\r\\nBilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in\\r\\n\\r\\nthe employer’s sole discretion.\\r\\n\\r\\n\\r\\n\\r\\nLICENSES: Driver’s License with clear record.\\r\\n\\r\\n\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks.\\r\\n\\r\\n\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. \\r\\n\\r\\n \\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter. \\r\\n\\r\\n\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. \\r\\n\",\"experienceRequirements\":\"ESSENTIAL JOB RESPONSIBILITIES:\\r\\n\\r\\nProvide Vision and Leadership\\r\\n\\r\\n· Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors’ needs are addressed.\\r\\n\\r\\n· Keep staff informed on program updates, contract requirements, and organizational priorities.\\r\\n\\r\\nKPI: Hold weekly caseload staffing sessions with 100% of Case Managers; ensure all program/policy updates are communicated within 48 hours.\\r\\n\\r\\n\\r\\n\\r\\nDevelop and Empower Staff\\r\\n\\r\\n· Ensure assigned staff are trained, supported, and motivated to meet program deliverables.\\r\\n\\r\\n· Supervise Case Managers by:\\r\\n\\r\\no Making quality hiring decisions.\\r\\n\\r\\no Training, mentoring, and modeling trauma-informed care and best practices.\\r\\n\\r\\no Monitoring performance, documenting progress, and delivering evaluations.\\r\\n\\r\\n· Foster a culture of accountability, growth, and service excellence.\\r\\n\\r\\nKPI: Maintain 90% staff retention; ensure 100% of Case Managers receive timely performance evaluations and at least 2 professional development opportunities per quarter.\\r\\n\\r\\n\\r\\n\\r\\nEnsure Quality and Compliance\\r\\n\\r\\n· Staff Disaster Case Manager caseloads on a weekly basis to ensure equitable distribution and manageable workloads.\\r\\n\\r\\n· Review assigned cases weekly to verify compliance, progression toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans.\\r\\n\\r\\n· Provide case guidance and technical support to Case Managers to ensure client-centered, high-quality services.\\r\\n\\r\\nKPI: Conduct weekly case reviews for 100% of active cases; achieve 95% compliance rate on documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled.\\r\\n\\r\\n\\r\\n\\r\\nCollaborate and Drive Results\\r\\n\\r\\n· Meet regularly with Supervisors and Program Managers to evaluate outcomes, address challenges, and recommend improvements.\\r\\n\\r\\n· Generate and deliver reports, dashboards, and case status updates.\\r\\n\\r\\n· Promote a culture of innovation by asking: “How can we improve outcomes?” / “What barriers can we remove?”\\r\\n\\r\\nKPI: Ensure 100% of required reports are submitted on time; document at least 3 program improvements per quarter resulting from staff or leadership feedback.\\r\\n\\r\\n\\r\\n\\r\\nPromote Growth and Professional Development\\r\\n\\r\\n· Identify training needs and encourage staff to participate in workshops, seminars, and FEMA/state trainings.\\r\\n\\r\\n· Model commitment to ongoing learning.\\r\\n\\r\\nKPI: Track 100% completion of mandatory trainings; provide at least 1 additional skill-building workshop per quarter.\\r\\n\\r\\n\\r\\n\\r\\nFoster Collaboration and Community Trust\\r\\n\\r\\n· Maintain open communication with staff, survivors, and community partners.\\r\\n\\r\\n· Build strong relationships to strengthen coordinated services.\\r\\n\\r\\nKPI: Achieve 85% or higher positive feedback in quarterly client and partner satisfaction surveys; conduct quarterly partner collaboration meetings.\\r\\n\\r\\n\\r\\n\\r\\nExemplify Mission-Driven Leadership\\r\\n\\r\\n· Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision.\\r\\n\\r\\n· Embody the mission to “Empower people to build better lives for themselves, their families, and their communities.”\\r\\n\\r\\nKPI: Document 100% of client grievances resolved within 10 business days; ensure mission alignment is reflected in annual program reviews.\\r\\n\\r\\n\\r\\n\\r\\nOther Duties\\r\\n\\r\\n· Perform additional responsibilities as assigned to ensure program success and organizational growth.\\r\\n\\r\\nKPI: Maintain 100% completion of special assignments by agreed timelines.\\r\\n\\r\\nESSENTIAL QUALIFICATIONS:\\r\\n\\r\\nEDUCATION: Bachelor's degree in behavioral sciences, human services, or social services fields.\\r\\n\\r\\n\\r\\n\\r\\n-OR-\\r\\n\\r\\n\\r\\n\\r\\nHigh School diploma or GED is required with 4 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\nEXPERIENCE: Bachelor’s degree: 4+ years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2+ years in supervisory experience. Bilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\n-OR-\\r\\n\\r\\n\\r\\n\\r\\nHigh School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles.\\r\\n\\r\\nBilingual (English/Spanish) communication skills are also preferred.\\r\\n\\r\\n\\r\\n\\r\\nATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in\\r\\n\\r\\nthe employer’s sole discretion.\\r\\n\\r\\n\\r\\n\\r\\nLICENSES: Driver’s License with clear record.\\r\\n\\r\\n\\r\\n\\r\\nVEHICLE: Must have daily use of a vehicle without prior notice.\\r\\n\\r\\n\\r\\n\\r\\nOTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks.\\r\\n\\r\\n\\r\\n\\r\\nEndeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. \\r\\n\\r\\n \\r\\n\\r\\nEndeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email [email protected] or speak with your recruiter. \\r\\n\\r\\n\\r\\n\\r\\nEndeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at [email protected]. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. \\r\\n\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Days\",\"educationRequirements\":\"Bachelors Degree\"}",
"applyAvailable": true,
"educationLevel": "Bachelors Degree",
"qualifications": "<p><span style=\"display:block; font-size:14px\"><strong><span style=\"font-family:Verdana,Geneva,sans-serif\">ESSENTIAL JOB RESPONSIBILITIES:</span></strong></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Provide Vision and Leadership</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Serve as a visible and accessible leader, meeting regularly with Case Managers to staff caseloads, resolve challenges, and ensure survivors’ needs are addressed.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Keep staff informed on program updates, contract requirements, and organizational priorities.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Hold weekly caseload staffing sessions with 100% of Case Managers; ensure all program/policy updates are communicated within 48 hours.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Develop and Empower Staff</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Ensure assigned staff are trained, supported, and motivated to meet program deliverables.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Supervise Case Managers by:</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">o Making quality hiring decisions.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">o Training, mentoring, and modeling trauma-informed care and best practices.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">o Monitoring performance, documenting progress, and delivering evaluations.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Foster a culture of accountability, growth, and service excellence.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Maintain 90% staff retention; ensure 100% of Case Managers receive timely performance evaluations and at least 2 professional development opportunities per quarter.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Ensure Quality and Compliance</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Staff Disaster Case Manager caseloads on a weekly basis to ensure equitable distribution and manageable workloads.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Review assigned cases weekly to verify compliance, progression toward goals, and timely updates of Individual Recovery Plans (IRPs) and Service Plans.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Provide case guidance and technical support to Case Managers to ensure client-centered, high-quality services.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Conduct weekly case reviews for 100% of active cases; achieve 95% compliance rate on documentation accuracy and timeliness; ensure 100% of IRPs are updated as scheduled.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Collaborate and Drive Results</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Meet regularly with Supervisors and Program Managers to evaluate outcomes, address challenges, and recommend improvements.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Generate and deliver reports, dashboards, and case status updates.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Promote a culture of innovation by asking: “How can we improve outcomes?” / “What barriers can we remove?”</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Ensure 100% of required reports are submitted on time; document at least 3 program improvements per quarter resulting from staff or leadership feedback.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Promote Growth and Professional Development</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Identify training needs and encourage staff to participate in workshops, seminars, and FEMA/state trainings.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Model commitment to ongoing learning.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Track 100% completion of mandatory trainings; provide at least 1 additional skill-building workshop per quarter.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Foster Collaboration and Community Trust</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Maintain open communication with staff, survivors, and community partners.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Build strong relationships to strengthen coordinated services.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Achieve 85% or higher positive feedback in quarterly client and partner satisfaction surveys; conduct quarterly partner collaboration meetings.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Exemplify Mission-Driven Leadership</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Demonstrate servant leadership by prioritizing the child, family, Veteran, or client in every decision.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Embody the mission to “Empower people to build better lives for themselves, their families, and their communities.”</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Document 100% of client grievances resolved within 10 business days; ensure mission alignment is reflected in annual program reviews.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>Other Duties</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">· Perform additional responsibilities as assigned to ensure program success and organizational growth.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">KPI: Maintain 100% completion of special assignments by agreed timelines.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ESSENTIAL QUALIFICATIONS:</strong></span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>EDUCATION:</strong> Bachelor's degree in behavioral sciences, human services, or social services fields.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">-OR-</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">High School diploma or GED is required with 4 years' experience in lieu of Bachelor’s degree. Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles. Bilingual (English/Spanish) communication skills are also preferred.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>EXPERIENCE:</strong> Bachelor’s degree: 4+ years’ prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2+ years in supervisory experience. Bilingual (English/Spanish) communication skills are also preferred.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">-OR-</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">High School diploma/GED: Prior experience in child welfare, emergency disaster response and/or recovery environments to include working within multi-disciplinary teams to develop case plans with specified goals and outcomes is strongly preferred. 2 years in supervisory roles.</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Bilingual (English/Spanish) communication skills are also preferred.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>ATTENDANCE:</strong> Must maintain regular and acceptable attendance at such level as is determined in</span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">the employer’s sole discretion.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>LICENSES:</strong> Driver’s License with clear record.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>VEHICLE:</strong> Must have daily use of a vehicle without prior notice.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"><strong>OTHER:</strong> Must be available and willing to travel to various locations and with such frequency as the business need dictates and have access daily to reliable transportation. Must pass criminal background checks.</span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion, national origin, marital status, sexual orientation, gender identity, genetic information, disability, military or veteran status, or any other characteristic protected by law. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. </span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\"> </span></span></p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation, or need assistance with completing the application process, please email <a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a> or speak with your recruiter. </span></span></p>\r\n\r\n<br>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif\"><span style=\"display:block; font-size:14px\">Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online, please reach out to us at <a href=\"mailto:[email protected]\" target=\"_blank\">[email protected]</a>. If you are chosen for an interview, we will provide further details on how to request accommodations for the interview process. </span></span></p>\r\n",
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