Workers' Comp. Liaison

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    "requisitionDescription": "<div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;background:white;' data-pasted=\"true\"><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>KICK</span></strong><strong>&nbsp;</strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#414141;'>for the&nbsp;</span><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>G</span></strong><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#414141;'>OA</span></strong><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>L </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>OrthoArkansas&#39; core values&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>K</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>INDNESS </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>People are happier after interactions with you because you are kind and pleasant.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>I</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>NTEGRITY </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Always doing the right thing, especially when no one is looking.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>C</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>ONSCIENTIOUSNESS </span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>K</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>NOWLEDGE</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Be a lifelong learner.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin:0in;margin-top:0in;margin-bottom:6.0pt;background:white;'><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><br></span></p><p data-pasted=\"true\"><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Position Overview:</strong></span></p><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">The Workers&#39; Compensation Liaison at OrthoArkansas serves as the primary point of coordination for workers&#39; compensation patients, insurance adjusters, nurse case managers, employers, and providers. This position plays a critical role in ensuring injured workers receive timely and appropriate care by coordinating appointments, obtaining authorizations, facilitating communication between all parties, and managing required documentation. The Workers&#39; Compensation Liaison helps streamline the workers&#39; compensation process while supporting exceptional patient care and positive outcomes.</span></p><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Key Responsibilities:</strong></span></p><ol start=\"1\" type=\"1\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Workers&#39; Compensation Coordination</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Obtain necessary records, referrals, and documentation required to schedule workers&#39; compensation patients.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Coordinate communication between adjusters, nurse case managers, employers, physicians, and clinic staff.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Assist workers&#39; compensation patients with information needed to facilitate timely treatment and follow-up care.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Serve as a resource for providers and staff regarding workers&#39; compensation processes and requirements.</li></ul></li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Scheduling &amp; Authorization Management</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Schedule and reschedule workers&#39; compensation appointments, ensuring timely access to care.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Obtain pre-certification and authorization approvals for imaging studies, procedures, surgeries, and other services as required by individual carriers.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Monitor authorization status and follow up with insurance carriers to prevent delays in treatment.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Coordinate appointment logistics with adjusters, nurse case managers, and patients.</li></ul></li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Documentation &amp; Records Management</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Provide office notes, medical records, operative reports, and other documentation to nurse case managers, adjusters, and authorized parties.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Obtain and organize all necessary documentation for depositions, Independent Medical Evaluations (IMEs), second opinion visits, and physician form completion.</li><li style=\"font-size: 14px; 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font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Support ongoing efforts to enhance the workers&#39; compensation program and improve service delivery.</li></ul></li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Additional Responsibilities</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Perform other related duties as assigned to support clinic operations and workers&#39; compensation services.</li></ul></li></ol><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Qualifications:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Education &amp; Experience:</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">High school diploma or GED required.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Specialized training or experience in healthcare administration, medical office operations, insurance coordination, or a related field preferred.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Minimum of 2 years of related experience and/or training, or an equivalent combination of education and experience.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Experience working with workers&#39; compensation claims, insurance authorizations, scheduling, or case management preferred.</li></ul></li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Skills &amp; Abilities:</strong><ul type=\"circle\" style=\"font-size: initial; font-family: initial; color: initial;\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Strong organizational skills with the ability to manage multiple cases and priorities simultaneously.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Excellent communication and interpersonal skills for effective interaction with patients, providers, insurance representatives, and employers.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Strong attention to detail and ability to maintain accurate documentation.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Ability to navigate complex workers&#39; compensation processes and insurance requirements.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Professional problem-solving skills and ability to work independently.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Ability to maintain confidentiality and exercise sound judgment.</li></ul></li></ul><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Software Skills:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Basic:</strong> Word Processing/Typing.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Preferred:</strong> Electronic Health Records (EHR), scheduling software, and insurance authorization platforms.</li></ul><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Perks of This Position:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Impactful &amp; Rewarding Work</strong> &ndash; Play a key role in helping injured workers receive timely treatment and navigate the workers&#39; compensation process successfully.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Attractive Compensation &amp; Comprehensive Benefits</strong> &ndash; Receive a comprehensive benefits package including medical coverage, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Culture of Excellence</strong> &ndash; Join a team committed to exceptional patient care, service, integrity, and collaboration.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Professional Growth &amp; Development</strong> &ndash; Gain valuable experience in workers&#39; compensation coordination, insurance authorization, and healthcare operations.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Collaborative &amp; Supportive Environment</strong> &ndash; Work closely with providers, case managers, employers, and insurance partners in a dynamic healthcare setting.</li></ul><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Additional Details:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Performance Expectations:</strong> Ensure timely scheduling, authorization approvals, documentation management, and communication to support positive patient outcomes and efficient workers&#39; compensation case management.</li><li style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\"><strong>Professional Development:</strong> Opportunities to expand knowledge of workers&#39; compensation regulations, insurance processes, and healthcare administration best practices.</li></ul><p><span style=\"font-size: 14px; font-family: verdana, sans-serif; color: rgb(0, 0, 0);\">Join OrthoArkansas as a <strong>Workers&#39; Compensation Liaison</strong> and play a vital role in connecting patients, providers, and insurance partners throughout the workers&#39; compensation process. This position offers a meaningful opportunity to support patient recovery while contributing to the success of a growing and highly respected orthopedic practice.</span></p></div>\n",
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