Account Representative

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  "active_status": "active"
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  "location": {
    "raw": "Earth City, Missouri, 63045, United States",
    "city": "Earth City",
    "region": null,
    "country": "United States",
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{
  "list_job": {
    "id": "201",
    "isRemote": null,
    "location": {
      "city": "Earth City",
      "state": "Missouri"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
      "province": null
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    "departmentId": "18625",
    "locationType": "0",
    "jobOpeningName": "Account Representative",
    "departmentLabel": "Client Services",
    "employmentStatusLabel": "Full Time"
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  "detail_job_opening": {
    "location": {
      "city": "Earth City",
      "state": "Missouri",
      "postalCode": "63045",
      "addressCountry": "United States"
    },
    "datePosted": "2026-06-05",
    "atsLocation": {
      "city": null,
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    "description": "<p><span style=\"font-weight: bold\">Account Representative with opportunity to grow!</span></p>\n<p> </p>\n<p>Wouldn't it be great to build your career at a growing company that has been recognized 6 years in a row from 2020 - 2025 as the winner of best places to work in collections? At Credit Control, we know without a doubt that our driven, dedicated Team Members are the foundation of our success.  Employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.  Client Representative can earn performance-based rewards such as leaving at 3pm on Fridays, monthly team lunches, quarterly team events, and “tickets” to enter in a raffle where you can win prizes such as cash, tv’s, I-Pads, etc.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Job Summary</span></p>\n<p> </p>\n<p><span style=\"font-weight: bold\"><span style=\"text-decoration: underline\">THIS IS NOT A CUSTOMER SERVICE ROLL</span></span><span style=\"font-weight: bold; text-decoration: underline\">.</span></p>\n<p> </p>\n<p>The Client Representative will play a crucial role in supporting the daily correspondence operations of our office. This role requires excellent communication skills, the ability to multitask, and a positive attitude. The ideal candidate will demonstrate strong organizational skills, a high degree of professionalism, and the ability to handle multiple priorities with discretion and efficiency.</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Responsibilities</span></p>\n<p> </p>\n<p>Client Representative may do some or all the following:</p>\n<p> </p>\n<ul>\n<li>Input data into company records and systems.</li>\n<li>Coordinate with other departments and Credit Control clients to resolve inquiries.</li>\n<li>Respond to consumer emails promptly using scenario-based templates.</li>\n<li>Organize, file, and track email, mail and text correspondence.</li>\n<li>Use confidence in guided decision making to accurately process incoming correspondence</li>\n<li>Prepare outgoing mail for delivery by creating cover letters and attaching them to account statements.</li>\n</ul>\n<p> </p>\n<p><span style=\"font-weight: bold\">Education and Qualifications</span></p>\n<p> </p>\n<p>▪ High school diploma required</p>\n<p>▪ Previous experience in the collection industry preferred</p>\n<p>▪ Knowledge of administrative and clerical procedures</p>\n<p>▪ Knowledge of computers and relevant software applications</p>\n<p>▪ Must have proficiency with various software applications programs including email messaging, Microsoft Word, and Excel</p>\n<p>▪ Excellent time management and organizational skills</p>\n<p>▪ Excellent oral and written communication skills</p>\n<p>▪ Ability to multitask, and adapt to changing demands and shifting priorities</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">Skills Required</span></p>\n<p> </p>\n<p>To be successful, a Client Representative must have excellent oral and written communication skills and have a great attention for detail. In addition, time management and multitasking skills are important, as the Client Representative may be given several different tasks at a time. We prefer someone who has at least 2 years of administrative experience in a high-level processing environment.</p>\n<p> </p>\n<p>Job Type: Full-time</p>\n<p>Salary: $17.00 - $19.00 per hour</p>\n<p>Benefits:</p>\n<p> </p>\n<ul>\n<li>401(k)</li>\n<li>401(k) matching</li>\n<li>Dental insurance</li>\n<li>Disability insurance</li>\n<li>Flexible schedule</li>\n<li>Health insurance</li>\n<li>Life insurance</li>\n<li>Paid time off</li>\n<li>Paid training</li>\n<li>Vision insurance</li>\n<li>Retention Bonus</li>\n<li>Professional Development Grant Program</li>\n</ul>\n<p> </p>\n<p>Schedule:</p>\n<p> </p>\n<ul>\n<li>8-hour shift</li>\n<li>Day shift</li>\n<li>Monday to Friday</li>\n<li>Overtime</li>\n</ul>\n<p> </p>\n<p>Supplemental pay types:</p>\n<p> </p>\n<ul>\n<li>Bonus pay</li>\n</ul>\n<p> </p>\n<p>Ability to commute/relocate:</p>\n<p> </p>\n<ul>\n<li>Earth City, MO 63045: Reliably commute or planning to relocate before starting work (Required)</li>\n</ul>\n<p> </p>\n<p>Experience:</p>\n<p> </p>\n<ul>\n<li>Administrative: 2 years (Required)</li>\n<li>Microsoft Excel: 2 years (Required)</li>\n<li>Debt Collection: 1 year (Preferred)</li>\n<li>Customer Service: 2 years (Preferred)</li>\n</ul>\n<p> </p>\n<p>Work Location: In person</p>",
    "compensation": "$17.00-$19.00",
    "departmentId": "18625",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Account Representative",
    "departmentLabel": "Client Services",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://creditcontrolllc.bamboohr.com/careers/201",
    "employmentStatusLabel": "Full Time"
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}