Global Services Coordinator - UK

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  "inferred_at": "2026-06-06T10:26:56.813Z",
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    "jobOpeningName": "Global Services Coordinator - UK",
    "departmentLabel": "Administration",
    "employmentStatusLabel": "Full-Time"
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    "location": {
      "city": "St Albans",
      "state": null,
      "postalCode": "AL4 8BB",
      "addressCountry": "United Kingdom"
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    "datePosted": "2025-06-24",
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    "description": "<p><span style=\"font-family: 'Source Sans Pro', arial, verdana, sans-serif\"><span style=\"font-size: 14pt\">Global Services Coordinator</span></span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">This position is on a rotating schedule (8-12 hour shifts) and will include weekends and holidays. </span></span></p>\n<p><br></p>\n<p><span><span style=\"font-weight: bold\">Business operating hours are 0600-1800</span></span></p>\n<p><br></p>\n<p>PLEASE READ THE JOB DETAILS CAREFULLY. THIS POSITION IS LOCATED IN THE UK. </p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">GGT WORLDWISE (GGT) is a dynamic service company headquartered in Houston, Texas, USA. We are a company of hard-working achievers that hold company culture near and dear. We are client obsessed, work as one team, and strive to be better every day. These are our core values.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Position Summary:</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> As a Global Services Coordinator, you are responsible for managing chauffeur driven and risk mitigation service requests while maintaining GGT’s standards of excellence, value proposition and service offering.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">  Duties &amp; Responsibilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interact directly with Clients responding to inquiries, requests, and service opportunities while providing best in class service</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Interact directly with Service Partners confirming service requests, receiving quotes and performing service delivery status updates </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Communicate and coordinate with internal GGT departments (Accounting, Billing and Marketing)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Provide quotes and schedule services for Clients</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Field and resolve Client complaints in a timely and courteous manner</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Conduct pre and post-service calls to ensure complete satisfaction of clients</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proactively communicate and resolve any deviation or potential deviation in service</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Engage with both current and inactive clients to encourage service activity</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate additional services for Clients as required </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Other duties as assigned</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Knowledge, Skills &amp; Abilities:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work flexible, non-standard hours including nights, weekends, and holidays</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work as part of a close team as well as independently</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effective communication skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Confidently interact with high profile clients </span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Strong attention to detail, organizational and time management skills</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Maintain the confidentiality of sensitive information</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Self-motivated and independent problem-solving ability</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Coordinate and work on multiple projects at once</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Work with frequent changes in procedures, directions and outcomes</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Prioritize and organize tasks; remain calm in stressful situations</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"> Education and Work Experience:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">A-Level or equivalent, college or technical school in a service and/or hospitality field is preferred</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Minimum 1-2 years of high-level customer service experience; Typing 40 wpm</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Proficiency with Microsoft Office Suite Applications (Outlook, Excel, Word)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Travel or Corporate Aviation industry experience or interest preferred</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Or a combination of training, education and experience equivalent to the standards listed above that provides the required knowledge, skills and abilities</span></li>\n</ul>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Physical Requirements:</span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Majority of work is completed in a normal office work environment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Effectively communicate through verbal, written and/or electronic means</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Operate office equipment such as telephone, computer, printer, etc.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Move up to 25 pounds on an infrequent basis</span><br></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><span>We are an equal opportunity employer committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are. We operate with integrity, esteem diversity and treat each other fairly and with respect.</span></span></p>\n<p><br></p>\n<p><span style=\"font-family: 'Source Sans Pro', arial, verdana, sans-serif\"> </span></p>",
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