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HomeCompaniesEmsq Fa Us2 Oraclecloud Com CX 4001Patient Account Representative I, Patient Financial Services, Full-time

Patient Account Representative I, Patient Financial Services, Full-time

Emsq Fa Us2 Oraclecloud Com CX 4001 · Jacksonville, FL, United States; Brooks Rehab - Samuel Wells Bldg #1, Jacksonville, FL, US · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEmsq Fa Us2 Oraclecloud Com CX 4001
TitlePatient Account Representative I, Patient Financial Services, Full-time
Normalized title-
Department / teamRevenue Cycle
LocationJacksonville, FL, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-04 / 2026-06-02

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PageWhat it containsOpen
Company jobsActive postings from Emsq Fa Us2 Oraclecloud Com CX 4001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Jacksonville.Open
Department jobsActive postings in Revenue Cycle.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEmsq Fa Us2 Oraclecloud Com CX 4001
Source01a0e8e5-929d-437f-8629-15b2cf58f95d
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Patient Account Representative I is responsible for the timely and accurate follow-up of insurance and patient accounts to ensure appropriate reimbursement for services rendered. This role supports the revenue cycle by reviewing accounts receivable, resolving billing issues, and communicating with payers and patients to facilitate payment and account resolution. Responsibilities: Perform follow-up on assigned accounts receivable to ensure timely reimbursement from insurance carriers and patients. Review and resolve claim denials, rejections, and underpayments. Contact insurance companies via phone, payer portals, or correspondence to determine claim status and payment issues. Submit corrected claims, appeals, and supporting documentation as required. Identify trends related to denials or payment delays and escalate concerns to leadership. Work accounts within departmental productivity and quality standards. Document all account activity clearly in the patient accounting system. Collaborate with internal departments including coding, registration, and clinical teams to resolve billing discrepancies. Ensure compliance with all federal, state, and payer billing regulations. Assist with patient inquiries related to billing and insurance coverage when necessary. Qualifications: High school diploma or equivalent required. 1 year of healthcare billing, accounts receivable, or revenue cycle experience preferred. Basic knowledge of medical terminology, insurance guidelines, and claims processing preferred. Strong attention to detail and problem-solving skills. Effective verbal and written communication skills. Ability to manage multiple tasks and work within productivity standards. Location : 1101 Samuel Wells Complex, Suite 1102, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs Company Brooks Rehabilitation , a nonprofit headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation for more than 50 years. Ranked by U.S. News & World Report as the No. 1 rehabilitation hospital in Florida and top 20 in the nation, Brooks operates three inpatient hospitals in Florida and is set to expand its reach with a new hospital on Mayo Clinic's Arizona campus in 2026. Through its commitment to innovation, Brooks is at the forefront of cutting-edge research, education and technology advancing the science of rehabilitation. Brooks provides outpatient services in more than 50 locations, offers skilled nursing, home health, assisted living and memory care along with community programs and services to improve the quality of life for people living with physical disabilities.

Full job record

Job ID7891ca07256e8b3019c606738f259b99ef98dcbb
Org ID09ba4201-9f3f-495a-b93f-578fea133930
Source ID01a0e8e5-929d-437f-8629-15b2cf58f95d
Board ID01a0e8e5-929d-437f-8629-15b2cf58f95d
Provideroracle_hcm
Provider Job Key9035
TitlePatient Account Representative I, Patient Financial Services, Full-time
Normalized Title
Statusdeleted
Activeno
Location TextJacksonville, FL, United States; Brooks Rehab - Samuel Wells Bldg #1, Jacksonville, FL, US
DepartmentRevenue Cycle
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionFL
CityJacksonville
Salary RawDescription The Patient Account Representative I is responsible for the timely and accurate follow-up of insurance and patient accounts to ensure appropriate reimbursement for services rendered. This role supports the revenue cycle by reviewing accounts receivable, resolving billing issues, and communicating with payers and patients to facilitate payment and account resolution. Responsibilities: Perform follow-up on assigned accounts receivable to ensure timely reimbursement from insurance carriers and patients. Review and resolve claim denials, rejections, and underpayments. Contact insurance companies via phone, payer portals, or correspondence to determine claim status and payment issues. Submit corrected claims, appeals, and supporting documentation as required. Identify trends related to denials or payment delays and escalate concerns to leadership. Work accounts within departmental productivity and quality standards. Document all account activity clearly in the patient accounting system. Collaborate with internal departments including coding, registration, and clinical teams to resolve billing discrepancies. Ensure compliance with all federal, state, and payer billing regulations. Assist with patient inquiries related to billing and insurance coverage when necessary. Qualifications: High school diploma or equivalent required. 1 year of healthcare billing, accounts receivable, or revenue cycle experience preferred. Basic knowledge of medical terminology, insurance guidelines, and claims processing preferred. Strong attention to detail and problem-solving skills. Effective verbal and written communication skills. Ability to manage multiple tasks and work within productivity standards. Location : 1101 Samuel Wells Complex, Suite 1102, Jacksonville, FL 32216 Hours: Monday - Friday, 40 hours per week Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following: Competitive Pay Comprehensive Benefits package Vacation/Paid Time Off Retirement Plan Employee Discounts Clinical Education and Professional Development Programs Company Brooks Rehabilitation , a nonprofit headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation for more than 50 years. Ranked by U.S. News & World Report as the No. 1 rehabilitation hospital in Florida and top 20 in the nation, Brooks operates three inpatient hospitals in Florida and is set to expand its reach with a new hospital on Mayo Clinic's Arizona campus in 2026. Through its commitment to innovation, Brooks is at the forefront of cutting-edge research, education and technology advancing the science of rehabilitation. Brooks provides outpatient services in more than 50 locations, offers skilled nursing, home health, assisted living and memory care along with community programs and services to improve the quality of life for people living with physical disabilities.
Salary Min
Salary Max
Salary Currency
Salary Periodweek
Source URLhttps://emsq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/9035
Apply URLhttps://emsq.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_4001/job/9035
First Seen At2026-05-31 17:56:39Z
Last Seen At2026-06-02 11:20:39Z
Last Checked At2026-06-04 10:26:36Z
Last Changed At2026-06-04 10:26:36Z
Inactive At2026-06-04 10:26:36Z
Source Posted At2026-05-13 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=emsq.fa.us2.oraclecloud.com|CX_4001/date=2026-06-02/2026-06-02T11-20-29-941Z-88fe61dc05fdf08879b67ff71d18032f4699539697b60f670c07129bba860ce5.json
Event Fields
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Parsed Structured
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Extensions
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