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HomeCompaniesA3694509 7755 41bc A312 F2e661e02d0f 19000101 000001Customer Service Representative

Customer Service Representative

A3694509 7755 41bc A312 F2e661e02d0f 19000101 000001 · McHenry, IL, US, McHenry, IL · On Site · Active · $20 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyA3694509 7755 41bc A312 F2e661e02d0f 19000101 000001
TitleCustomer Service Representative
Normalized title-
Department / team-
LocationMcHenry, IL, United States
Work modelOn Site
Employment typeFull Time
Salary$20 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2025-12-03 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from A3694509 7755 41bc A312 F2e661e02d0f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in McHenry.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyA3694509 7755 41bc A312 F2e661e02d0f 19000101 000001
Source421285bb-67c8-406d-b423-eabaca8e2661
ATS providerADP Workforce Now Recruiting

Description

Position: Customer Service Representative Reports to: Office Manager Two shifts available: 8am-4:30pm & 8:30am-5pm, both Monday thru Friday with weekend rotation Pay Scale: $20/hour Customer Service Representative Position Summary: This position is primarily responsible for providing customer service over the phone to obtain complete and accurate information while assisting customers in a timely manner. The position also includes dispatching calls to technicians as well as various administrative duties. Customer Service Representative Job Duties and Responsibilities: Answer inbound phone calls to schedule jobs and handle customer service inquiries Initiate outbound phone calls for scheduling of service calls Handle various customer inquiries and requests efficiently and accurately Dispatch the correct technician (based on qualifications, geography, customer preference) to each job Utilize Service Titan software to effectively plan and dispatch jobs Proactively communicate with customers regarding estimated arrival times, technician details, etc. Communicate with technicians regarding availability, expected completion time, etc. Ensure accuracy of details (customer name, phone number, address, etc.) on all scheduled calls Perform a variety of administrative duties as requested by your direct supervisor and other managers in the company High interaction with service technicians and various customers from residential to commercial Additional duties as assigned Customer Service Representative Qualifications: High school diploma or equivalent (GED) Minimum of 3 years relevant work experience in customer service environment Previous dispatch experience a plus Strong verbal and written communication skills Plumbing, Electric & HVAC experience a plus Attention to detail Ability to manage priorities and workflow Ability to deal effectively with a diversity of individuals at all organizational levels Versatility, flexibility and a willingness to work within constantly changing priorities Proficient in Microsoft Office Ability to commute to the McHenry, IL office on a daily basis Ability and willingness to work weekends Customer Service Representative Benefits: Medical, Dental & Vision Insurance Supplemental AFLAC Insurance Options 401(k) Plan with Company Match Paid Time Off (PTO) Paid Holidays Tuition Reimbursement On-site training facility for continuous employee development Company-provided Life Insurance Employee discounts on company-provided services

Full job record

Job ID78490eeb631dc7dfaaae95c5c49e5e8514c3acc5
Org IDb87cc68b-816b-44a2-bb25-584dacbb071f
Source ID421285bb-67c8-406d-b423-eabaca8e2661
Board ID421285bb-67c8-406d-b423-eabaca8e2661
Provideradp_workforcenow
Provider Job Key553390
TitleCustomer Service Representative
Normalized Title
Statusactive
Activeyes
Location TextMcHenry, IL, US, McHenry, IL
Department
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionIL
CityMcHenry
Salary RawUp to 20 (USD) Hourly
Salary Min0
Salary Max20
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a3694509-7755-41bc-a312-f2e661e02d0f&ccId=19000101_000001&lang=en_US&type=JS&jobId=553390&jwId=9201389290188_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a3694509-7755-41bc-a312-f2e661e02d0f&ccId=19000101_000001&lang=en_US&type=JS&jobId=553390&jwId=9201389290188_1
First Seen At2026-05-31 18:28:04Z
Last Seen At2026-06-06 12:31:02Z
Last Checked At2026-06-06 12:31:02Z
Last Changed At2026-06-06 12:31:02Z
Inactive At
Source Posted At2025-12-03 15:46:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=a3694509-7755-41bc-a312-f2e661e02d0f|19000101_000001/date=2026-06-06/2026-06-06T12-31-01-814Z-45224a211b06333204f705c0605a5afe0b12dc8ca0f8b48117e92908b937b20c.json
Event Fields
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  "last_changed_at": "2026-06-06T12:31:02.130Z",
  "active_status": "active"
}
Parsed Structured
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  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
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}
Extensions
{}
Native Structured
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