Patient Care Advocate/Specialty Pharmacy Technician - REMOTE

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    "region": "NY",
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    "title": "Patient Care Advocate/Specialty Pharmacy Technician - REMOTE",
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    "datePosted": "2025-07-09T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Scope of Responsibilities: </strong>Works under general supervision.  Follows standard procedures to accomplish assigned tasks.  May assist in orienting and training employees </p>\n<p> </p>\n<p><strong>Job Summary:</strong> Responsible for all aspects related to entering of medication orders and customer service for patients in a call center environment.    </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Responsible for accurate data entry of incoming prescriptions, if required</li>\n <li>Responsible for accurate selecting billing and shipping methods for incoming patient orders</li>\n <li>Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed</li>\n <li>Document patient reported information into TherigySTM</li>\n <li>Provides resolution to customer service issues to ensure member satisfaction</li>\n <li>Work with members to provide resolution to payment related issues on accounts/orders</li>\n <li>Maintain and keep reasonable production as determined by supervisor </li>\n <li>May assist in orienting and training new employees</li>\n <li>Responsible for completing all mandatory and regulatory training programs</li>\n <li>Perform other duties as assigned</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Attendance Requirements:</strong></p>\n<ul>\n <li>Must be available, and on-time for scheduled work shifts. </li>\n <li>Must be able to work nights and weekends, as required. </li>\n</ul>\n<p><strong> </strong></p>\n<p><strong>Educational Requirements:</strong></p>\n<ul>\n <li>Minimum: High School Diploma or GED</li>\n <li>Preferred: Pharmacy technician or related certification</li>\n</ul>\n<p> </p>\n<p><strong>Experience:  </strong></p>\n<ul>\n <li>Experience in a customer service-related field</li>\n <li>Preferred: 6-12 months experience as a pharmacy technician</li>\n</ul>\n<p> </p>\n<p><strong>Required </strong>(Mississippi Employees):</p>\n<ul>\n <li>Registered with the State of Mississippi as a Pharmacy Technician </li>\n</ul>\n<p> </p>\n<p><strong>Special Conditions of Employment:</strong></p>\n<ul>\n <li>Drug test</li>\n <li>Initial and continuous exclusion and sanction/disciplinary monitoring</li>\n <li>Any and all additional eligibility requirements based on the specific position</li>\n</ul>\n<p> </p>\n<p><u>Compensation</u></p>\n<p> </p>\n<p>$18.00-20.00 per hour.</p>\n<p> </p>\n<p>The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience, and education.  </p>\n<p> </p>\n<p><strong>KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state</strong><strong>,</strong><strong> and federal regulations as it pertains to minimum wage requirements</strong><strong>.</strong></p>",
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          "postalCode": "13206",
          "addressRegion": "NY",
          "streetAddress": "6040 Tarbell Rd.",
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    "validThrough": "2027-07-09T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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