VIP Host (Full Time; Swing)

{
  "content_hash": "68c056eb3de9a92f5bd0955bf095d5ac021694a969612e02cf066c8b68e6c485",
  "source_hash": "2d24bb6b57926a194cfb35a98a4636bc75bd0105a1b547359dd4478e0c3f4571",
  "last_changed_at": "2026-06-18T11:31:59.713Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Cherokee, NC, United States",
    "city": "Cherokee",
    "region": "NC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T11:31:59.613Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Cherokee, NC, United States",
      "city": "Cherokee",
      "region": "NC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "Id": "7253",
    "Title": "VIP Host (Full Time; Swing)",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "VIP Host Casino Marketing",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": "Swing",
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 300000003657427,
    "JobFamilyId": 300000008154523,
    "JobFunction": null,
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": "35.49751",
        "Longitude": "-83.2902",
        "LocationId": 300000003486302,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Harrah's Cherokee Casino Resort"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300003674987269,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003479036,
    "OrganizationId": 300000003479036,
    "GeographyNodeId": 100000007660827,
    "JobFunctionCode": null,
    "LegalEmployerId": 300000003462034,
    "PrimaryLocation": "Cherokee, NC, United States",
    "RequisitionType": "Hourly",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": "2026-06-24T03:55:00+00:00",
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [
      {
        "Value": "Swing",
        "Prompt": "Shift Details",
        "ControlType": "TextArea",
        "SequenceNumber": 4
      }
    ],
    "ApplyWhenNotPostedFlag": null,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><span style=\"font-size:12pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong><em>Harrah&rsquo;s Cherokee Casino Resort Position Description</em></strong></span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>POSITION TITLE:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>VIP Host </span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>DEPARTMENT:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>Casino Marketing</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>GRADE/FLSA STATUS:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</strong>H14 &ndash; Non- Exempt -Incentive Bonus Eligible</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>BADGE TYPE/COLOR:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong>Key--Blue</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>REPORTS TO:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>VIP Supervisor</span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>SUPERVISES:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong>N/A</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>JOB SUMMARY:</strong></span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">The primary role of the VIP Host will be to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. The VIP Host will constantly strive to delight our guests; exceeding their expectations through gracious, enthusiastic, and personalized service.</span></span></p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>JOB ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values&nbsp;&nbsp;&nbsp; </span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Greet guests in the casino and participates in social events and special promotions&nbsp; </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Use sound judgment and makes decisions in accordance with established comp and expense guidelines</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Fully empowered with comp authority</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Handle difficult guests and situations in a calm, professional and prudent manner</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Maintain close ties with customers to engender loyalty</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Anticipate, respond to and consistently meets or exceeds the needs of guests including, but not limited to, transportation and accommodation arrangements</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Seamless coordination with Account Development team, New Business Team and employees throughout property (e.g. Credit, Gaming, Hotel, Food &amp; Beverage, Transportation) to create successful delivery of pre-trip itinerary</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Identify and resolve service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Identify ways to increase efficiencies and to improve products or services </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Communicate programs/services to necessary people, seek their support and keep them informed of changes that may impact the business</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Track existing products/services and/or progress on new initiatives</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Knowledgeable of all happenings on property and in market</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Find new customers based on criteria established by property leadership</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Stay up to date with the latest developments in both the local market and industry&nbsp; </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Comply with and uphold company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Give consistent, polite, timely, and accurate information and service to all guests; taking the initiative to find the answer when unsure </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Adhere to regulatory, departmental and company policies/procedures in an ethical manner</span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></span></p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>MINIMUM QUALIFICATIONS:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">High school diploma or GED required</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">BS/BA from an accredited educational institution preferred </span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Three years of customer service experience required (experience in luxury brands, casino/hotel, customer service, host or other account management experience preferred)</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>&nbsp; &nbsp; &nbsp; &nbsp; Must demonstrate the following essential knowledge and skills:</strong></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Ability to effectively manage time and perform multiple tasks simultaneously </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Proficient with customer Point-of-Service systems</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Excellent interpersonal and problem-solving skills</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Excellent customer service skills </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Systematic and process-oriented mindset to ensure seamless end-to-end customer experiences&nbsp; </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Excellent networking abilities</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Excellent oral and written communication skills</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Demonstrated teamwork behaviors and attitudes</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Create and seize opportunities to win, even when faced with ambiguity </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Build rapport quickly by listening, sharing, understanding and comforting </span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Obsessed with exceeding customer expectations</span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:10.0pt\">Neat, professional appearance with excellent personal hygiene</span></span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><strong>PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to stoop, bend, reach, kneel, twist, and grip items</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to read, write, speak and understand English</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to respond to visual and aural cues</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to work in small, shared office space</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must have the manual dexterity and coordination to operate office equipment, including computers, fax machine and photo copier</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to lift up to 25 pounds and carry 5 pounds</span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span>Must be able to operate in stressful situations</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span>Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including secondhand smoke</span></span></span></span></li>\n\t<li><span style=\"font-size:10pt\"><span><span style=\"font-family:&quot;Times New Roman&quot;,serif\">Must be able to work a flexible schedule including weekends, evenings and holidays</span></span></span></li>\n</ul>\n\n<p>&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p>&nbsp;</p>\n\n<p><span style=\"font-size:10pt\"><span style=\"font-family:&quot;Times New Roman&quot;,serif\"><span style=\"font-size:8.0pt\">This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job.&nbsp; Harrah&rsquo;s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;9.9.20</span></span></span></p>\n",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "US",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2026-06-17T18:34:11+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "35.47782",
        "Longitude": "-83.32043",
        "CountryCode": "US",
        "GeographyId": 300000003657427,
        "GeographyNodeId": 100000007660827
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "7253",
    "Title": "VIP Host (Full Time; Swing)",
    "JobType": null,
    "Distance": 1781654400000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 10,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-06-17",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 300000003657427,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": false,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": 35.49751,
        "Longitude": -83.2902,
        "LocationId": 300000003486302,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Harrah's Cherokee Casino Resort"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000003479036,
    "OrganizationId": 300000003479036,
    "PostingEndDate": null,
    "LegalEmployerId": 300000003462034,
    "PrimaryLocation": "Cherokee, NC, United States",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": true,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "US",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://epgr.fa.us6.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%227253%22,siteNumber=CX_1002",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 18256
  },
  "detail_errors": []
}