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HomeCompaniesElfw Fa Us2 Oraclecloud Com CX 1001Quality Improvement Specialist - Quality Outcomes - Full Time

Quality Improvement Specialist - Quality Outcomes - Full Time

Elfw Fa Us2 Oraclecloud Com CX 1001 · Cortland, NY, United States; HCM - TGC Guthrie Cortland Med Center, Cortland, NY, US · Active · $38–$60 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyElfw Fa Us2 Oraclecloud Com CX 1001
TitleQuality Improvement Specialist - Quality Outcomes - Full Time
Normalized title-
Department / teamLeadership/Professional
LocationCortland, NY, United States
Work model-
Employment typeFull Time
Salary$38–$60 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-26 / 2026-05-31
Changed / last seen2026-06-10 / 2026-06-22

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Linked records

CompanyElfw Fa Us2 Oraclecloud Com CX 1001
Sourced769a029-41ce-46f0-a04a-4457203955e9
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Position Summary: The Quality Improvement Specialist (QIS) supports the administration of The Guthrie Clinic’s Quality Programs, supporting its quality of care improvements and patient safety activities, the QIS serves as a facilitator, advisor and advocate to patients, providers, and the community. In supporting TGC’s quality of care improvement activities, the position provides support through the coordination of collection, compilation, and aggregation of data. This position also provides project management services for the implementation and training of new systems, mining of new and existing systems and processes for actionable data and acting where appropriate. This position directly reports to the Systems Director, Quality & Performance Improvement. Education, License & Cert: A Bachelors’ Degree in Project Management, Process/Performance Improvement, Health Implementation, Data Analytics, Systems Science, or the like. (Required) Healthcare experience preferred Master’s degree preferred A Certified Professional in Healthcare Quality (CPHQ) preferred; the CPHQ must be obtained within 3 years of employment. (Required) Experience: Required Skills * Demonstrated Project Management, Analytical, Customer Service, Computer, Audit Function, Organization, Communication and Data Analysis skills * A minimum of 5 years’ experience in project management, quality, process/performance improvement or in a healthcare setting preferred. * Demonstrated execution of quality improvement projects specifically relevant to improvements that addressed quality of care concerns. (Required) * Knowledge of applicable healthcare quality, patient safety, lean/six sigma, project management, information systems, change management or statistical methods preferred. Essential Functions: 1. Maintain understanding of current best practice associated with improvements of quality and patient safety systems/processes. Use of information to appropriately assess gaps between current state and best practice. Recommend changes and revisions to any processes that impact quality and patient safety. 2. Ability to facilitate and lead change initiatives and remain consistent/within scope of job function and duties. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Provides resources and skills required to improve performance within the organization. 3. Routinely evaluates indicators and reports to appropriate stakeholders to ensure continuous improvement. Develops and/or directs ongoing performance improvement initiatives while coordinating and standardizing practices. 4. Perform observational audits and medical record analysis as needed as part of the quality audit function. 5. Use verbal and written communication skills to establish and maintain effective relationships, facilitate multi‐disciplinary teams, and produce written and/or verbal reports. Use knowledge of team process and collaboration to increase effectiveness of workgroups and committees. Develop strong team relationships with staff members in similar roles. 6. Maintain thorough understanding of the requirements associated with regulatory, quality reporting, and national quality standards/strategies. Responsible for the interpretation of quality standards and staying current with evolving quality reporting requirements (VBP, MIPS, Regulatory, Laws, etc.) 7. Apply knowledge in quality improvement methodology to identify, lead, and consult with others for improvement projects and ongoing initiatives. Use a variety of tools and methodologies appropriately to achieve results in improving care and services, including PDSA. 8. Actively involve other departments, including but not limited to the Patient Safety, Clinical Data Informatics, Clinical Systems, Case Management, Regulatory Compliance, Population Health, Value Based Reimbursement, Policy Management, Clinical Service Departments and other clinical leaders to lead, develop, and implement quality improvement projects that support quality initiatives and quality concerns. 9. Assist in the coordination and facilitation of Quality Committees that drive quality improvement under the Governance structure. Other Duties: Performs other duties as assigned and within scope of job function. In addition to the essential functions listed above, the following duties are an expectation of this role: 1. Travel for this position is sometimes required. 2. Participation in community and employee engagement activities is required. 3. Actively participates to move the team toward the completion of goals. 4. Always exhibits a high degree of professionalism and decorum consistent with Guthrie values 5. Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals. 6. Listens to and fully involves others in team decisions and actions; values and uses individual's differences and talents. ‐ Shares important or relevant information with the team. 7. Builds a positive team by helping and support to co‐workers, patients, vendors, and partners. 9. Works actively to resolve conflicts. 10. Restates the opinions of others to clarify understanding. 11. Presents information effectively in a variety of settings: one‐on‐one, small and large groups, with peers, direct reports, and superiors. 12. Listens actively and is open to feedback. Provides fair and constructive feedback to others. 13. Keeps team members and customers adequately informed. 14. Displays original thinking and creativity to generate suggestions for improving efficiency and effectiveness. 15. Meets challenges with resourcefulness and solution orientation. 16. Demonstrates persistence and overcomes obstacles. 17. Tries new approaches when problem solving, seeking ideas or suggestions from others as appropriate. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. The pay for this position ranges from $38.38-$59.91 per hour. #LI-BB1 Company Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.

Full job record

Job ID78116d6dc79918744bf4b547569019dd29a2a732
Org ID1b358893-dfef-4952-953a-dd0bb3dc7ada
Source IDd769a029-41ce-46f0-a04a-4457203955e9
Board IDd769a029-41ce-46f0-a04a-4457203955e9
Provideroracle_hcm
Provider Job Key22212
TitleQuality Improvement Specialist - Quality Outcomes - Full Time
Normalized Title
Statusactive
Activeyes
Location TextCortland, NY, United States; HCM - TGC Guthrie Cortland Med Center, Cortland, NY, US
DepartmentLeadership/Professional
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionNY
CityCortland
Salary RawDescription Position Summary: The Quality Improvement Specialist (QIS) supports the administration of The Guthrie Clinic’s Quality Programs, supporting its quality of care improvements and patient safety activities, the QIS serves as a facilitator, advisor and advocate to patients, providers, and the community. In supporting TGC’s quality of care improvement activities, the position provides support through the coordination of collection, compilation, and aggregation of data. This position also provides project management services for the implementation and training of new systems, mining of new and existing systems and processes for actionable data and acting where appropriate. This position directly reports to the Systems Director, Quality & Performance Improvement. Education, License & Cert: A Bachelors’ Degree in Project Management, Process/Performance Improvement, Health Implementation, Data Analytics, Systems Science, or the like. (Required) Healthcare experience preferred Master’s degree preferred A Certified Professional in Healthcare Quality (CPHQ) preferred; the CPHQ must be obtained within 3 years of employment. (Required) Experience: Required Skills * Demonstrated Project Management, Analytical, Customer Service, Computer, Audit Function, Organization, Communication and Data Analysis skills * A minimum of 5 years’ experience in project management, quality, process/performance improvement or in a healthcare setting preferred. * Demonstrated execution of quality improvement projects specifically relevant to improvements that addressed quality of care concerns. (Required) * Knowledge of applicable healthcare quality, patient safety, lean/six sigma, project management, information systems, change management or statistical methods preferred. Essential Functions: 1. Maintain understanding of current best practice associated with improvements of quality and patient safety systems/processes. Use of information to appropriately assess gaps between current state and best practice. Recommend changes and revisions to any processes that impact quality and patient safety. 2. Ability to facilitate and lead change initiatives and remain consistent/within scope of job function and duties. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Provides resources and skills required to improve performance within the organization. 3. Routinely evaluates indicators and reports to appropriate stakeholders to ensure continuous improvement. Develops and/or directs ongoing performance improvement initiatives while coordinating and standardizing practices. 4. Perform observational audits and medical record analysis as needed as part of the quality audit function. 5. Use verbal and written communication skills to establish and maintain effective relationships, facilitate multi‐disciplinary teams, and produce written and/or verbal reports. Use knowledge of team process and collaboration to increase effectiveness of workgroups and committees. Develop strong team relationships with staff members in similar roles. 6. Maintain thorough understanding of the requirements associated with regulatory, quality reporting, and national quality standards/strategies. Responsible for the interpretation of quality standards and staying current with evolving quality reporting requirements (VBP, MIPS, Regulatory, Laws, etc.) 7. Apply knowledge in quality improvement methodology to identify, lead, and consult with others for improvement projects and ongoing initiatives. Use a variety of tools and methodologies appropriately to achieve results in improving care and services, including PDSA. 8. Actively involve other departments, including but not limited to the Patient Safety, Clinical Data Informatics, Clinical Systems, Case Management, Regulatory Compliance, Population Health, Value Based Reimbursement, Policy Management, Clinical Service Departments and other clinical leaders to lead, develop, and implement quality improvement projects that support quality initiatives and quality concerns. 9. Assist in the coordination and facilitation of Quality Committees that drive quality improvement under the Governance structure. Other Duties: Performs other duties as assigned and within scope of job function. In addition to the essential functions listed above, the following duties are an expectation of this role: 1. Travel for this position is sometimes required. 2. Participation in community and employee engagement activities is required. 3. Actively participates to move the team toward the completion of goals. 4. Always exhibits a high degree of professionalism and decorum consistent with Guthrie values 5. Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals. 6. Listens to and fully involves others in team decisions and actions; values and uses individual's differences and talents. ‐ Shares important or relevant information with the team. 7. Builds a positive team by helping and support to co‐workers, patients, vendors, and partners. 9. Works actively to resolve conflicts. 10. Restates the opinions of others to clarify understanding. 11. Presents information effectively in a variety of settings: one‐on‐one, small and large groups, with peers, direct reports, and superiors. 12. Listens actively and is open to feedback. Provides fair and constructive feedback to others. 13. Keeps team members and customers adequately informed. 14. Displays original thinking and creativity to generate suggestions for improving efficiency and effectiveness. 15. Meets challenges with resourcefulness and solution orientation. 16. Demonstrates persistence and overcomes obstacles. 17. Tries new approaches when problem solving, seeking ideas or suggestions from others as appropriate. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. The pay for this position ranges from $38.38-$59.91 per hour. #LI-BB1 Company Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you’ll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
Salary Min38.38
Salary Max59.91
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://elfw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/22212
Apply URLhttps://elfw.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/22212
First Seen At2026-05-31 18:11:31Z
Last Seen At2026-06-22 15:13:47Z
Last Checked At2026-06-22 15:13:47Z
Last Changed At2026-06-10 11:41:16Z
Inactive At
Source Posted At2026-05-26 17:40:03Z
Source Updated At
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    "ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Position Summary:</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">The Quality Improvement Specialist (QIS) supports the administration of The Guthrie Clinic’s Quality Programs, supporting its quality of care improvements and patient safety activities, the QIS serves as a facilitator, advisor and advocate to patients, providers, and the community. In supporting TGC’s quality of care improvement activities, the position provides support through the coordination of collection, compilation, and aggregation of data. This position also provides project management services for the implementation and training of new systems, mining of new and existing systems and processes for actionable data and acting where appropriate.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">This position directly reports to the Systems Director, Quality &amp; Performance Improvement.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Education, License &amp; Cert:</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">A Bachelors’ Degree in Project Management, Process/Performance Improvement, Health Implementation, Data Analytics, Systems Science, or the like. (Required)</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">Healthcare experience preferred</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">Master’s degree preferred</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">A Certified Professional in Healthcare Quality (CPHQ) preferred; the CPHQ must be obtained within 3 years of employment. (Required)</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Experience:</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">Required Skills</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">* Demonstrated Project Management, Analytical, Customer Service, Computer, Audit Function, Organization, Communication and Data Analysis skills</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">*&nbsp; A minimum of 5 years’ experience in project management, quality, process/performance improvement or in a healthcare setting preferred.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">* Demonstrated execution of quality improvement projects specifically relevant to improvements that addressed quality of care concerns. (Required)</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">* Knowledge of applicable healthcare quality, patient safety, lean/six sigma, project management, information systems, change management or statistical methods preferred.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Essential Functions:</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">1.&nbsp;&nbsp; Maintain understanding of current best practice associated with improvements of quality and patient safety systems/processes. Use of information to appropriately assess gaps between current state and best practice. Recommend changes and revisions to any processes that impact quality and patient safety.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">2.&nbsp;&nbsp;&nbsp;Ability to facilitate and lead change initiatives and remain consistent/within scope of job function and duties. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Provides resources and skills required to improve performance within the organization.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">3.&nbsp; &nbsp;Routinely evaluates indicators and reports to appropriate stakeholders to ensure continuous improvement. Develops and/or directs ongoing performance improvement initiatives while coordinating and standardizing practices.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">4.&nbsp; &nbsp;Perform observational audits and medical record analysis as needed as part of the quality audit function.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">5.&nbsp;&nbsp;&nbsp;Use verbal and written communication skills to establish and maintain effective relationships, facilitate multi‐disciplinary teams, and produce written and/or verbal reports.&nbsp; Use knowledge of team process and collaboration to increase effectiveness of workgroups and committees.&nbsp; Develop strong team relationships with staff members in similar roles.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">6.&nbsp;&nbsp;&nbsp;&nbsp;Maintain thorough understanding of the requirements associated with regulatory, quality reporting, and national quality standards/strategies. Responsible for the interpretation of quality standards and staying current with evolving quality reporting requirements (VBP, MIPS, Regulatory, Laws, etc.)</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">7.&nbsp;&nbsp;&nbsp;&nbsp;Apply knowledge in quality improvement methodology to identify, lead, and consult with others for improvement projects and ongoing initiatives.&nbsp; Use a variety of tools and methodologies appropriately to achieve results in improving care and services, including PDSA.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">8.&nbsp;&nbsp;&nbsp;&nbsp;Actively involve other departments, including but not limited to the Patient Safety, Clinical Data Informatics, Clinical Systems, Case Management, Regulatory Compliance, Population Health, Value Based Reimbursement, Policy Management, Clinical Service Departments and other clinical leaders to lead, develop, and implement quality improvement projects that support quality initiatives and quality concerns.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">9.&nbsp; &nbsp;Assist in the coordination and facilitation of Quality Committees that drive quality improvement under the Governance structure.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\"><strong>Other Duties:</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">Performs other duties as assigned and within scope of job function. In addition to the essential functions listed above, the following duties are an expectation of this role:</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">1.&nbsp;&nbsp;&nbsp;&nbsp;Travel for this position is sometimes required.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">2.&nbsp;&nbsp;&nbsp;&nbsp;Participation in community and employee engagement activities is required.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">3.&nbsp; &nbsp; Actively participates to move the team toward the completion of goals.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">4.&nbsp;&nbsp;&nbsp;Always exhibits a high degree of professionalism and decorum consistent with Guthrie values</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">5.&nbsp;&nbsp;&nbsp;&nbsp;Makes procedural or process suggestions for achieving team goals or performing team functions; provides necessary resources or helps to remove obstacles to help the team accomplish its goals.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">6.&nbsp;&nbsp;&nbsp;&nbsp;Listens to and fully involves others in team decisions and actions; values and uses individual's differences and talents. ‐ Shares important or relevant information with the team.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">7.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Builds a positive team by helping and support to co‐workers, patients, vendors, and partners.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">9.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Works actively to resolve conflicts.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">10.&nbsp;&nbsp;&nbsp;Restates the opinions of others to clarify understanding.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">11.&nbsp;&nbsp;&nbsp;Presents information effectively in a variety of settings: one‐on‐one, small and large groups, with peers, direct reports, and superiors.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">12.&nbsp;&nbsp;&nbsp;&nbsp;Listens actively and is open to feedback. Provides fair and constructive feedback to others.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">13.&nbsp;&nbsp;&nbsp;&nbsp;Keeps team members and customers adequately informed.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">14.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Displays original thinking and creativity to generate suggestions for improving efficiency and effectiveness.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">15.&nbsp;&nbsp;&nbsp;&nbsp;Meets challenges with resourcefulness and solution orientation.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">16.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrates persistence and overcomes obstacles.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">17.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Tries new approaches when problem solving, seeking ideas or suggestions from others as appropriate.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10.5pt;\">It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position.</span></span></p><p><span class=\"cf0\">The pay for this position ranges from $38.38-$59.91 per hour.</span></p><p>#LI-BB1</p>",
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