Home › Companies › Hcbt Fa Em2 Oraclecloud Com CX 1001 › 811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM
811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM
Hcbt Fa Em2 Oraclecloud Com CX 1001 · 1461-Thane-Neptune Elements-Kisan Nagar-MAH, Thane, Maharashtra, IN · On Site · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hcbt Fa Em2 Oraclecloud Com CX 1001 |
| Title | 811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM |
| Normalized title | - |
| Department / team | Consumer Bank |
| Location | Maharashtra, IN, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-12 / 2026-05-31 |
| Changed / last seen | 2026-06-16 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hcbt Fa Em2 Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Maharashtra. | Open |
| Department jobs | Active postings in Consumer Bank. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hcbt Fa Em2 Oraclecloud Com CX 1001 |
| Source | 42b3f092-386b-4cef-bee6-769500b5fb27 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
As a Relationship Manager – VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank’s liability base, and promoting digital banking solutions. You will serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels.
Responsibilities
Customer Relationship Management: Develop and nurture long-term relationships with existing HNW customers, focusing on liability products and services. Maintain a comprehensive relationship record for each assigned customer account to ensure personalized service and effective follow-ups. Business Development: Deepen customer engagement by sourcing and onboarding family accounts, thereby expanding the customer base within existing relationships. Identify cross-selling opportunities and promote a wide range of banking products tailored to customer needs. Digital Banking Promotion: Encourage and facilitate the use of remote banking channels such as net banking and mobile banking to enhance customer convenience and engagement. Educate customers about new digital products and enhancements to strengthen their relationship with the bank. Customer Service Excellence: Deliver high standards of customer service to meet and exceed benchmark Net Promoter Score (NPS) targets. Act as a trusted advisor, addressing customer queries and concerns with professionalism and efficiency. Collaboration and Conversion: Work closely with field sales teams to ensure faster turnaround times and improved conversion ratios for leads and referrals. Coordinate effectively to deliver a seamless customer experience across channels.
Full job record
| Job ID | 7802b2d035a97831155216e1964fc17cde171c8e |
| Org ID | f2c53ceb-13bb-400f-b4ec-1c0119699d2c |
| Source ID | 42b3f092-386b-4cef-bee6-769500b5fb27 |
| Board ID | 42b3f092-386b-4cef-bee6-769500b5fb27 |
| Provider | oracle_hcm |
| Provider Job Key | 239512 |
| Title | 811-CEC-Relationship Manager-VRM-Digital Banking Kotak 811-VRM |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | 1461-Thane-Neptune Elements-Kisan Nagar-MAH, Thane, Maharashtra, IN |
| Department | Consumer Bank |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Maharashtra |
| Salary Raw | Description As a Relationship Manager – VRM for Kotak 811 Digital Banking, you will be responsible for managing and deepening relationships with High Net Worth (HNW) customers. This role is focused on driving customer engagement, expanding the bank’s liability base, and promoting digital banking solutions. You will serve as a key point of contact for customers, ensuring a seamless and personalized banking experience through remote channels. Responsibilities Customer Relationship Management: Develop and nurture long-term relationships with existing HNW customers, focusing on liability products and services. Maintain a comprehensive relationship record for each assigned customer account to ensure personalized service and effective follow-ups. Business Development: Deepen customer engagement by sourcing and onboarding family accounts, thereby expanding the customer base within existing relationships. Identify cross-selling opportunities and promote a wide range of banking products tailored to customer needs. Digital Banking Promotion: Encourage and facilitate the use of remote banking channels such as net banking and mobile banking to enhance customer convenience and engagement. Educate customers about new digital products and enhancements to strengthen their relationship with the bank. Customer Service Excellence: Deliver high standards of customer service to meet and exceed benchmark Net Promoter Score (NPS) targets. Act as a trusted advisor, addressing customer queries and concerns with professionalism and efficiency. Collaboration and Conversion: Work closely with field sales teams to ensure faster turnaround times and improved conversion ratios for leads and referrals. Coordinate effectively to deliver a seamless customer experience across channels. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://hcbt.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/239512 |
| Apply URL | https://hcbt.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/239512 |
| First Seen At | 2026-05-31 18:03:23Z |
| Last Seen At | 2026-06-18 11:21:46Z |
| Last Checked At | 2026-06-18 11:21:46Z |
| Last Changed At | 2026-06-16 11:25:06Z |
| Inactive At | — |
| Source Posted At | 2026-06-12 10:00:29Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hcbt.fa.em2.oraclecloud.com|CX_1001/date=2026-06-18/2026-06-18T11-17-36-234Z-977dd088f88ef8813d4a661dbc3f84cb823f1e1399620729640b4cdbc4e937d9.json |
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