Home › Companies › Havenly, Inc. › General Manager - Burrow
General Manager - Burrow
Havenly, Inc. · Boston, MA, United States · On Site · Active · $90,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Havenly, Inc. |
| Title | General Manager - Burrow |
| Normalized title | - |
| Department / team | Retail Team, Burrow |
| Location | Boston, MA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $90,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-22 / 2026-05-29 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Havenly, Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Boston. | Open |
| Department jobs | Active postings in Retail Team, Burrow. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Havenly, Inc. |
| Source | 8e07a161-8de1-4ae5-b14f-41bd9038dea7 |
| ATS provider | Rippling ATS |
Description
company
role
Burrow, part of the Havenly Brands family, is setting a new standard in furniture with clever design for every corner of your home. Founded on the belief that normal was never good enough, Burrow rethought everything—how furniture is built, how it ships, and how it fits into your life. From modular sofas and sectionals to smart storage and outdoor collections, every Burrow piece is designed to work harder and make life easier—with fast delivery, seamless assembly, performance fabrics, and thoughtful features like hidden chargers built right in.
As General Manager of our Boston Studio, you’ll bring that vision to life by leading a high-performing team, driving omni-channel sales, and delivering a personalized, elevated experience that turns first-time clients into loyal customers.
What You’ll Do Lead a Showroom That Wows Deliver exceptional, high-touch service across all channels—in-showroom, online, virtual consultations, email, phone, and chat. Ensure every client receives a warm, tailored experience from first interaction to final purchase. Drive Sales & Showroom Performance Own the showroom’s sales targets and KPIs, building strategies to meet and exceed goals. Guide your team through a client-first, consultative selling process rooted in design expertise. Cultivate and grow relationships with trade clients and local design professionals to drive repeat business and referrals. Use data to monitor performance, optimize team productivity, and implement improvements. Build, Develop & Inspire a High-Performing Team Hire, train, and lead a team of Design Experts and Showroom Associates. Create a collaborative, motivated showroom culture rooted in accountability and growth. Provide ongoing feedback, coaching, and career development support. Embrace Technology & Operational Excellence Leverage our tech stack—including CRM systems (Salesforce or similar), Slack, and Google Suite—to manage client relationships, team communications, and daily showroom operations. Maintain showroom operations including staffing, scheduling, inventory, and visual standards. Who You Are Sales leader and relationship-builder. You know how to deliver results while cultivating loyal clients and a strong team. Omni-channel thinker. You understand today’s hybrid retail landscape and are comfortable operating across multiple sales and communication channels. People-first manager. You’ve built and led teams that exceed targets and love coming to work. Tech-savvy. You’re quick to adopt new tools and systems, and you use them to streamline operations and stay organized. Design-minded. You have an appreciation for aesthetics and love helping customers feel confident in their decisions. Strategic and entrepreneurial. You’re proactive, data-driven, and energized by building something great. What You Bring 2+ years of experience in sales management, retail, or design services Proven track record of meeting or exceeding revenue goals while delivering high-level service Experience hiring, managing, and developing team members Strong communication and interpersonal skills Proficiency with CRM tools, Google Suite, and internal communications tools like Slack Willingness to work a retail schedule, including weekends and holidays Additional Details This is a full-time, onsite role based in Boston Must be able to lift/move up to 50 lbs. and navigate the showroom floor with ease Requires standing, bending, and moving throughout the day Driver’s license preferred Must be authorized to work in the U.S. Perks & Benefits Compensation: $90K (OTE; Base + Bonus) Generous PTO, paid parental leave, and volunteer days Health, dental, vision, disability 401(k) + Match Furniture discounts, free design services, and annual merchandise credit A warm, creative, inclusive culture that values your point of view We believe feeling good at home starts with feeling good at work.
At Havenly Brands, we’re committed to building a team that reflects the diverse communities we serve—and we encourage applicants from all backgrounds to apply. We’re proud to be an equal opportunity employer and foster an environment where everyone feels seen, heard, and empowered.
Full job record
| Job ID | 77ecb6ff60ff17c1adc7edb7cdc494206506ced5 |
| Org ID | 1201b02d-306a-4000-8c7c-f8f7cc178e27 |
| Source ID | 8e07a161-8de1-4ae5-b14f-41bd9038dea7 |
| Board ID | 8e07a161-8de1-4ae5-b14f-41bd9038dea7 |
| Provider | rippling |
| Provider Job Key | 5e2c8dcd-7876-4228-ba8e-aa25387cf422 |
| Title | General Manager - Burrow |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Boston, MA, United States |
| Department | Retail Team, Burrow |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Boston |
| Salary Raw | Compensation: $90K (OTE; Base + Bonus) Generous PTO, paid parental leave, and volunteer days Healt |
| Salary Min | 90,000 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/havenlybrands/jobs/5e2c8dcd-7876-4228-ba8e-aa25387cf422 |
| Apply URL | https://ats.rippling.com/havenlybrands/jobs/5e2c8dcd-7876-4228-ba8e-aa25387cf422 |
| First Seen At | 2026-05-29 07:14:51Z |
| Last Seen At | 2026-06-06 08:45:10Z |
| Last Checked At | 2026-06-06 08:45:10Z |
| Last Changed At | 2026-06-06 08:45:10Z |
| Inactive At | — |
| Source Posted At | 2026-04-22 21:36:26Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=havenlybrands/date=2026-06-06/2026-06-06T08-45-07-770Z-147b4d30afe52e38ead8102a9f0f4db0ae6fc7c344fdf36561a7c825b80c55e6.json |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Burrow, part of the Havenly Brands family, is setting a new standard in furniture with clever design for every corner of your home. Founded on the belief that normal was never good enough, Burrow rethought everything—how furniture is built, how it ships, and how it fits into your life. 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style=\"color:rgb(46,64,87);font-size:14pt;white-space:pre-wrap;\">What You’ll Do</strong></b></h1><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(46,64,87);font-size:12pt;white-space:pre-wrap;\">Lead a Showroom That Wows</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Deliver exceptional, high-touch service across all channels—in-showroom, online, virtual consultations, email, phone, and chat.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Ensure every client receives a warm, tailored experience from first interaction to final purchase.</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(46,64,87);font-size:12pt;white-space:pre-wrap;\">Drive Sales & Showroom Performance</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Own the showroom’s sales targets and KPIs, building strategies to meet and exceed goals.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Guide your team through a client-first, consultative selling process rooted in design expertise.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Cultivate and grow relationships with trade clients and local design professionals to drive repeat business and referrals.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Use data to monitor performance, optimize team productivity, and implement improvements.</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(46,64,87);font-size:12pt;white-space:pre-wrap;\">Build, Develop & Inspire a High-Performing Team</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Hire, train, and lead a team of Design Experts and Showroom Associates.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Create a collaborative, motivated showroom culture rooted in accountability and growth.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Provide ongoing feedback, coaching, and career development support.</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:29pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(46,64,87);font-size:12pt;white-space:pre-wrap;\">Embrace Technology & Operational Excellence</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Leverage our tech stack—including CRM systems (Salesforce or similar), Slack, and Google Suite—to manage client relationships, team communications, and daily showroom operations.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Maintain showroom operations including staffing, scheduling, inventory, and visual standards.</span></li></ul><h1 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:36pt;font-weight:600;letter-spacing:1px;margin-top:24px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"color:rgb(46,64,87);font-size:14pt;white-space:pre-wrap;\">Who You Are</strong></b></h1><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Sales leader and relationship-builder. You know how to deliver results while cultivating loyal clients and a strong team.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;--listitem-marker-color:#000000;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Omni-channel thinker. You understand today’s hybrid retail landscape and are comfortable operating across multiple sales and communication channels.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">People-first manager. You’ve built and led teams that exceed targets and love coming to work.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Tech-savvy. You’re quick to adopt new tools and systems, and you use them to streamline operations and stay organized.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Design-minded. You have an appreciation for aesthetics and love helping customers feel confident in their decisions.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Strategic and entrepreneurial. 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Base + Bonus)</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Generous PTO, paid parental leave, and volunteer days</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Health, dental, vision, disability</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">401(k) + Match</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">Furniture discounts, free design services, and annual merchandise credit</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">A warm, creative, inclusive culture that values your point of view</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">We believe feeling good at home starts with feeling good at work.</strong></b><br><span style=\"color:rgb(0,0,0);font-size:11pt;white-space:pre-wrap;\">At Havenly Brands, we’re committed to building a team that reflects the diverse communities we serve—and we encourage applicants from all backgrounds to apply. We’re proud to be an equal opportunity employer and foster an environment where everyone feels seen, heard, and empowered.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p>",
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