Insurance Collector (Full Time) - Remote Option for AZ Residents Only

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    "ExternalDescriptionStr": "<p><strong>Staff Position Description (Remote Option for AZ Residence)</strong></p><p><strong>Position Title:&nbsp;</strong> Insurance Collector &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Job Code:</strong> Collector1-811</p><p><strong>Qualified Candidates must have: Six months or more of progressive work experience and High school graduate or equivalent </strong><i>(please note that if offered a position, you will have to provide proof of education requirements either with a Diploma or Official Transcripts)</i></p><p><strong>Position Purpose:</strong></p><p>All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.</p><figure class=\"table\"><table><tbody><tr><td>The Insurance Collectors assists the Patient Financial Services Department with claim resolution as necessary.</td></tr></tbody></table></figure><p><strong>Key Responsibilities&nbsp;</strong></p><figure class=\"table\"><table><tbody><tr><td>Completes timely follow-up on accounts, resolves denials and/or prepares related correspondence.<br>• Assists in process improvement to bring about greater claim resolution.<br>• Appropriately works the accounts receivable and denials using the collection tool and policies and procedures to achieve the departmental and hospital goals.<br>• Posts adjustments for appropriate account reconciliation and resolution.<br>• Understands contracts and payer specific guidelines and ensures timely follow up to avoid denials and delays in cash flow.<br>• Maintains and facilitates communication within the business and clinical divisions.<br>• Responds professionally and within appropriate time frames to telephone, e-mail, and task inquiries.<br>• Participates in business division meetings, performance</td></tr></tbody></table></figure><p><strong>Required Qualifications&nbsp;</strong></p><figure class=\"table\"><table><tbody><tr><td><p><strong>Experience: </strong>Six months or more of progressive work experience required.</p><p><strong>Education</strong>: High school graduate or equivalent required.</p><p><strong>Licensure/Certification: </strong>none.</p><p><strong>Knowledge/Skills:&nbsp;</strong></p><ul><li><strong>Ability to communicate effectively with others, manage multiple priorities and tasks while maintaining attention to detail.</strong><br><strong>• Knowledge and ability to use computer hardware and software applications.</strong><br><strong>• Knowledge of coding rules and guidelines and able to appropriately interpret EOBs.</strong><br><strong>• Complete Core and Specialty Training as required.</strong></li></ul></td></tr><tr><td>&nbsp;</td></tr></tbody></table></figure><p><strong>Preferences&nbsp;</strong></p><figure class=\"table\"><table><tbody><tr><td>One year hospital or clinic collection experience preferred.</td></tr></tbody></table></figure><p><strong>Special Position Requirements&nbsp;</strong></p><figure class=\"table\"><table><tbody><tr><td><strong>EXPOSURE CATEGORIES:</strong> Bloodborne disease exposure category: II.</td></tr></tbody></table></figure><p><strong>Work Requirements</strong></p><figure class=\"table\"><table><tbody><tr><td>Employee must be capable of consistently reaching and/or working above and below shoulder level; sitting at computer terminal 90% of time per day; walking or on feet 10% of time per day with frequent bending, squatting, kneeling, standing; communicating using telephone.</td></tr></tbody></table></figure><p><strong>Date Staff Position Description Created / Revised: 11/2014; 2/2019; 4/2019; 2/18/2026</strong></p>",
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