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Meetings Operations Manager

Kellen · Washington, DC, United States · On Site · Active · $70,000–$80,000 / year · Rippling ATS

Job facts

FieldValue
CompanyKellen
TitleMeetings Operations Manager
Normalized title-
Department / teamShared Services
LocationWashington, DC, United States
Work modelOn Site
Employment typeFull Time
Salary$70,000–$80,000 / year
Statusactive
ATS providerRippling ATS
Posted / first seen2026-04-22 / 2026-05-29
Changed / last seen2026-06-06 / 2026-06-06

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PageWhat it containsOpen
Company jobsActive postings from Kellen.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Rippling ATS.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Washington.Open
Department jobsActive postings in Shared Services.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyKellen
Sourcea3d37b0e-ed3c-4a51-9f64-97338d22d540
ATS providerRippling ATS

Description

company About Kellen Kellen stands as a global leader in providing management and services to professional and trade organizations. We empower Board leaders by offering operational frameworks and strategic guidance to better serve their organization's mission and vision. As a dedicated professional services company, we offer solutions to organizations, such as association management, public affairs, marketing, meeting management, education, and strategic communication. Leveraging our expertise across diverse industries including healthcare, food and beverage, buildings and materials, and technology, as well as our global perspective with a presence in North America and Europe, we collaborate with over 100 organizations to help achieve their goals. Understanding the importance of a strong and effective Board of Directors, we offer customized management solutions that address the unique needs of each organization we partner with. role Position Summary The Meetings Operations Manager plays a critical role in supporting the planning, sourcing, and execution of meetings and events across a diverse client portfolio. This position centralizes key operational functions while supporting the Meetings team across multiple programs. The role requires strong organizational skills, fluency and comfort with tech platforms, attention to detail, and the ability to manage multiple priorities in a fast-paced, client-driven environment. Essential Functions RFP Sourcing & Hotel Coordination Lead centralized RFP development and distribution utilizing Cvent or similar tools, ensuring consistency and efficiency across programs. Manage hotel responses, compile reporting, and provide initial analysis for planner review. Maintain organized sourcing templates and files for repeat programs and key destinations, while supporting proactive sourcing timelines to reduce last-minute requests. Prepare clear and concise hotel summaries for both internal and client-facing use. Meetings Operations Support Supporting the planner team across client meetings by coordinating logistics, materials, and onsite execution as needed to ensure seamless program delivery. Assist with signage production and materials management and provide onsite support for meetings and events as required. Contribute to the development and documentation of standard operating procedures (SOPs) to improve consistency and efficiency across programs. Cvent & Event Technology Utilize Cvent and other event technology platforms to support sourcing, reporting, and overall program needs. Maintain strong working knowledge of event technology tools to support team needs and troubleshooting basic issues as they arise. Support attendee data management and registration coordination in partnership with internal teams, ensuring accuracy and alignment across programs. Hotel Commission Tracking Track and report hotel commissions across programs, maintaining accurate and organized records. Partner with Finance to support invoice and reconciliation processes and monitor commission status to ensure timely follow-up and collection. Identify opportunities to improve tracking processes and enhance overall revenue capture. Washington, DC Client Meeting Coordination Coordinate logistics for DC-based client and internal meetings, including conference room reservations, food and beverage planning, and overall meeting support. Manage restaurant reservations and provide local planning assistance, while supporting small transient hotel blocks as needed. Assist with coordination of CVB and hotel partner visits to the DC office. Client File & Storage Coordination Organize and maintain client materials and meeting files to ensure accessibility and efficiency across teams. Support the clean-up and ongoing organization of storage areas, including the 11th floor, and develop simple, sustainable systems for inventory tracking and file management for shipping and billing purposes. Qualifications The ideal candidate brings 4–7+ years of experience in meetings, events, hospitality, or a related field, with demonstrated experience in hotel sourcing and RFP processes. Material experience with Cvent and similar event technology platforms is required, along with strong organizational and project management skills. The ability to manage multiple priorities in a fast-paced environment is essential, as are excellent communication and collaboration skills. Travel Requirements 20-30% Kellen EEO Statement Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

Full job record

Job ID77da568ed7e1fc73a684007347e65277c7ee239f
Org ID631e0a54-b003-4928-b56a-6b7864a72c12
Source IDa3d37b0e-ed3c-4a51-9f64-97338d22d540
Board IDa3d37b0e-ed3c-4a51-9f64-97338d22d540
Providerrippling
Provider Job Key1efceed6-f517-435e-84d0-f9960103a184
TitleMeetings Operations Manager
Normalized Title—
Statusactive
Activeyes
Location TextWashington, DC, United States
DepartmentShared Services
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionDC
CityWashington
Salary RawUSD 70000-80000 YEAR
Salary Min70,000
Salary Max80,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://ats.rippling.com/kellen/jobs/1efceed6-f517-435e-84d0-f9960103a184
Apply URLhttps://ats.rippling.com/kellen/jobs/1efceed6-f517-435e-84d0-f9960103a184
First Seen At2026-05-29 07:15:17Z
Last Seen At2026-06-06 08:45:48Z
Last Checked At2026-06-06 08:45:48Z
Last Changed At2026-06-06 08:45:48Z
Inactive At—
Source Posted At2026-04-22 15:07:51Z
Source Updated At—
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Event Fields
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      "role": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Position Summary</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">The Meetings Operations Manager plays a critical role in supporting the planning, sourcing, and execution of meetings and events across a diverse client portfolio. This position centralizes key operational functions while supporting the Meetings team across multiple programs. The role requires strong organizational skills,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">fluency and comfort with tech platforms,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">attention to detail, and the ability to manage multiple priorities in a fast-paced, client-driven environment.</span></li></ul><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Essential Functions</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">RFP Sourcing &amp; Hotel Coordination</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Lead centralized RFP development and distribution utilizing Cvent or similar tools, ensuring consistency and efficiency across programs. Manage hotel responses, compile reporting, and provide initial analysis for planner review. Maintain organized sourcing templates and files for repeat programs and key destinations, while supporting proactive sourcing timelines to reduce last-minute requests. Prepare clear and concise hotel summaries for both internal and client-facing use.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Meetings Operations Support</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Supporting the planner team</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">across client meetings by coordinating</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">logistics, materials, and onsite execution as needed to ensure seamless program delivery.</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">with signage production and materials management and provide onsite support for meetings and events as</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">required. Contribute to the development and documentation of standard operating procedures (SOPs) to improve consistency and efficiency across programs.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Cvent &amp; Event Technology</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Utilize Cvent and other event technology platforms to support sourcing, reporting, and overall program needs. Maintain</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">strong</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">working knowledge of event technology tools to support team needs and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">troubleshooting</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">basic issues as they arise. Support attendee data management and registration coordination in partnership with internal teams, ensuring accuracy and alignment across programs.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Hotel Commission Tracking</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Track and report hotel commissions across programs,</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintaining</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">accurate</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">and organized records. Partner with Finance to support invoice and reconciliation processes and monitor commission status to ensure</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">timely</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">follow-up and collection.</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">Identify</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">opportunities to improve tracking processes and enhance overall revenue capture.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Washington, DC Client Meeting Coordination</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Coordinate</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">logistics</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">for DC-based client and internal meetings, including conference room reservations, food and beverage planning, and overall meeting support. Manage restaurant reservations and provide local planning</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">assistance, while supporting small transient hotel blocks as needed.</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">Assist</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">with coordination of CVB and hotel partner visits to the DC office.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><b><strong style=\"font-size:11pt;white-space:pre-wrap;\">Client File &amp; Storage Coordination</strong></b><span style=\"font-size:11pt;white-space:pre-wrap;\">&nbsp;</span><br><span style=\"font-size:11pt;white-space:pre-wrap;\">Organize and</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">maintain</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">client</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">materials and meeting files to ensure accessibility and efficiency across teams. Support the clean-up and ongoing organization of storage areas, including the 11th floor, and develop simple, sustainable systems for inventory tracking and file management</span><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;white-space:pre-wrap;\">for shipping and billing purposes.</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Qualifications</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">The ideal candidate brings 4–7+ years of experience in meetings, events, hospitality, or a related field, with&nbsp;demonstrated&nbsp;experience in hotel sourcing and RFP processes.&nbsp;Material experience&nbsp;with Cvent&nbsp;and&nbsp;similar event technology platforms is&nbsp;required, along with strong organizational and project management skills. The ability to manage multiple priorities in a fast-paced environment is essential, as are excellent communication and collaboration skills.</span><span style=\"color:rgb(0,0,0);background-color:rgb(198,198,198);font-size:11pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Travel Requirements</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">20-30%</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">Kellen EEO Statement</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.</span><span style=\"color:rgb(0,0,0);background-color:rgb(255,255,255);font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p>",
      "company": "<meta><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"font-size:18pt;white-space:pre-wrap;\">About Kellen</strong></b></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Kellen stands as a global leader in providing management and services to professional and trade organizations. We empower Board leaders by offering operational frameworks and strategic guidance to better serve their organization's mission and vision.&nbsp;</span><span style=\"font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">As a dedicated professional services company, we offer solutions to organizations, such as association management, public affairs, marketing, meeting management, education, and strategic communication. Leveraging our expertise across diverse industries including healthcare, food and beverage, buildings and materials, and technology, as well as our global perspective with a presence in North America and Europe, we collaborate with over 100 organizations to help achieve their goals.&nbsp;</span><span style=\"font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p><p style=\"font-family:&quot;Basel Grotesk&quot;,Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:left;\"><span style=\"white-space:pre-wrap;\">Understanding the importance of a strong and effective Board of Directors, we offer customized management solutions that address the unique needs of each organization we partner with.</span><span style=\"font-size:10pt;white-space:pre-wrap;\">&nbsp;</span></p>"
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GET https://api.bluedoor.sh/job-postings/v1/jobs/77da568ed7e1fc73a684007347e65277c7ee239f?include=descriptionJSON
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