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Business Development Representative - Call Center
Resilient Management US Inc. · Remote (United States), United States · Remote · Active · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Resilient Management US Inc. |
| Title | Business Development Representative - Call Center |
| Normalized title | - |
| Department / team | Vivazen |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Contract |
| Salary | - |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-05-26 / 2026-05-29 |
| Changed / last seen | 2026-06-23 / 2026-06-23 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Resilient Management US Inc.. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Vivazen. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Resilient Management US Inc. |
| Source | 5c8ab594-657e-48b3-902e-d41831f82d04 |
| ATS provider | Rippling ATS |
Description
company
ABOUT US
VivaZen launched with a disruptive idea: that a small, plant-powered shot could outperform the synthetic stimulants dominating convenience counters. Over a decade later, we've not only proven it — we've defined the category. As the original brand to bring kratom-based products to market, we've since expanded into a powerful portfolio of clean, effective botanical blends — with more than 700 million servings sold nationwide.
Retailers rely on VivaZen to drive real revenue in minimal space. Consumers trust us for fast-acting, feel-good energy they can count on. And behind it all is a business built for speed, ownership, and performance.
At VivaZen, you won't wait for permission or promotion. From day one, you'll run a real book of business with clear goals, visible numbers, and the support to win. As we enter a new phase of rapid growth, we're building a team that's as ambitious as the opportunity. If you're motivated by autonomy, accountability, and upward mobility — and you want to help shape the future of natural performance — you'll go far at VivaZen.
role
WHAT YOU'LL DO
As an Inside Sales Representative, you will serve as a key driver of new business development for a rapidly growing, category-leading wellness brand. This role is responsible for identifying and engaging convenience stores, smoke shops, and specialty retail accounts across the United States to expand VivaZen’s retail footprint.
The ideal candidate is a motivated sales professional with strong communication skills, a competitive mindset, and a proven ability to build relationships and close business over the phone. You will be responsible for prospecting kratom-aware retailers, presenting the VivaZen product line, and securing initial orders through the company’s B2B Shopify platform.
This position offers the opportunity to build and manage your own portfolio of accounts while directly contributing to company growth. High-performing representatives may advance into an Order Desk role focused on account management, customer retention, and revenue expansion within existing accounts.
RESPONSIBILITIES
Drive New Account Openings: Make high-volume outbound calls to qualified kratom-aware retail leads — convenience stores, smoke shops, and head shops — and close first orders through the B2B Shopify portal. Own Your Pipeline: Manage every lead from first contact through close, logging all activity in CRM with accuracy and discipline. Your pipeline is your business. Build Call Volume: Execute consistent, high-output daily dial activity. This is a results-through-volume role — you must be comfortable making 80–100+ calls per day. Manage Follow-Ups: When a prospect says call back next week — call back next week. Consistent follow-through is the difference between a good rep and a great one. Multi-SKU Selling: Introduce new accounts to the full VivaZen product line. Closing on one SKU is the floor, not the ceiling. CRM Compliance: Maintain 90%+ CRM accuracy on all call activity, lead stages, and order entries. Your data is your book of business. Collaborate: Work with Coral and Colin to improve your close rate, refine your pitch, and accelerate your path to the Order Desk.
REQUIREMENTS
2+ years of inside sales, telesales, or call center experience — required Demonstrated comfort with high call volume (80–100+ outbound dials per day) Central or West Coast time zone strongly preferred; Eastern considered for exceptional candidates Experience selling into retail or wholesale accounts over the phone CRM proficiency — Salesforce, HubSpot, or equivalent; must be able to manage a pipeline independently Thick skin and tenacity — kratom retail accounts (c-stores, smoke shops, head shops) are notoriously difficult to reach; you must handle objections and unavailability without losing momentum Reliable home office setup: computer, high-speed internet, dedicated phone Driven, self-directed, and accountable — remote work is not an opportunity to work when you feel like it; it is an opportunity to outperform 1099 independent contractor status — must understand and accept this classification High school diploma or GED required
Full job record
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| Org ID | 52262445-5d07-4a48-a706-163453bcab6b |
| Source ID | 5c8ab594-657e-48b3-902e-d41831f82d04 |
| Board ID | 5c8ab594-657e-48b3-902e-d41831f82d04 |
| Provider | rippling |
| Provider Job Key | 54dfc5eb-b06e-4091-b113-70003151e89e |
| Title | Business Development Representative - Call Center |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | Vivazen |
| Team | — |
| Employment Type | contract |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://ats.rippling.com/levonaturals/jobs/54dfc5eb-b06e-4091-b113-70003151e89e |
| Apply URL | https://ats.rippling.com/levonaturals/jobs/54dfc5eb-b06e-4091-b113-70003151e89e |
| First Seen At | 2026-05-29 07:12:53Z |
| Last Seen At | 2026-06-23 09:06:27Z |
| Last Checked At | 2026-06-23 09:06:27Z |
| Last Changed At | 2026-06-23 09:06:27Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 17:28:15Z |
| Source Updated At | — |
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"role": "<meta><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><b><strong style=\"color:rgb(26,26,26);font-size:14pt;white-space:pre-wrap;\">WHAT YOU'LL DO</strong></b></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(26,26,26);font-size:11pt;white-space:pre-wrap;\">As an Inside Sales Representative, you will serve as a key driver of new business development for a rapidly growing, category-leading wellness brand. This role is responsible for identifying and engaging convenience stores, smoke shops, and specialty retail accounts across the United States to expand VivaZen’s retail footprint.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(26,26,26);font-size:11pt;white-space:pre-wrap;\">The ideal candidate is a motivated sales professional with strong communication skills, a competitive mindset, and a proven ability to build relationships and close business over the phone. You will be responsible for prospecting kratom-aware retailers, presenting the VivaZen product line, and securing initial orders through the company’s B2B Shopify platform.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"color:rgb(26,26,26);font-size:11pt;white-space:pre-wrap;\">This position offers the opportunity to build and manage your own portfolio of accounts while directly contributing to company growth. High-performing representatives may advance into an Order Desk role focused on account management, customer retention, and revenue expansion within existing accounts.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">RESPONSIBILITIES</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Drive New Account Openings: </strong></b><span style=\"white-space:pre-wrap;\">Make high-volume outbound calls to qualified kratom-aware retail leads — convenience stores, smoke shops, and head shops — and close first orders through the B2B Shopify portal.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Own Your Pipeline: </strong></b><span style=\"white-space:pre-wrap;\">Manage every lead from first contact through close, logging all activity in CRM with accuracy and discipline. Your pipeline is your business.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Build Call Volume: </strong></b><span style=\"white-space:pre-wrap;\">Execute consistent, high-output daily dial activity. This is a results-through-volume role — you must be comfortable making 80–100+ calls per day.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Manage Follow-Ups: </strong></b><span style=\"white-space:pre-wrap;\">When a prospect says call back next week — call back next week. Consistent follow-through is the difference between a good rep and a great one.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Multi-SKU Selling: </strong></b><span style=\"white-space:pre-wrap;\">Introduce new accounts to the full VivaZen product line. Closing on one SKU is the floor, not the ceiling.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">CRM Compliance: </strong></b><span style=\"white-space:pre-wrap;\">Maintain 90%+ CRM accuracy on all call activity, lead stages, and order entries. Your data is your book of business.</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Collaborate: </strong></b><span style=\"white-space:pre-wrap;\">Work with Coral and Colin to improve your close rate, refine your pitch, and accelerate your path to the Order Desk.</span></li></ul><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">REQUIREMENTS</strong></b></p><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">2+ years of inside sales, telesales, or call center experience — required</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Demonstrated comfort with high call volume (80–100+ outbound dials per day)</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><b><strong style=\"white-space:pre-wrap;\">Central or West Coast time zone strongly preferred; Eastern considered for exceptional candidates</strong></b></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Experience selling into retail or wholesale accounts over the phone</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">CRM proficiency — Salesforce, HubSpot, or equivalent; must be able to manage a pipeline independently</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Thick skin and tenacity — kratom retail accounts (c-stores, smoke shops, head shops) are notoriously difficult to reach; you must handle objections and unavailability without losing momentum</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Reliable home office setup: computer, high-speed internet, dedicated phone</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">Driven, self-directed, and accountable — remote work is not an opportunity to work when you feel like it; it is an opportunity to outperform</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">1099 independent contractor status — must understand and accept this classification</span></li><li style=\"font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;text-align:start;\"><span style=\"white-space:pre-wrap;\">High school diploma or GED required</span></li></ul>",
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"questionType": "YES_NO_SCALE_4",
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{
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"name": "BDR - Call Center"
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/77c6a4c19b42229faf084f625767b34720122bd5?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/52262445-5d07-4a48-a706-163453bcab6bJSONGET https://api.bluedoor.sh/job-postings/v1/sources/5c8ab594-657e-48b3-902e-d41831f82d04JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/77c6a4c19b42229faf084f625767b34720122bd5/eventsJSON