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    "requisitionDescription": "<div><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;background:white;' id=\"isPasted\"><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>KICK</span></strong><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#414141;'>&nbsp;</span></strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#414141;'>for the&nbsp;</span><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>G</span></strong><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#414141;'>OA</span></strong><strong><span style='font-size:24px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>L&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>OrthoArkansas&#39; core values&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>K</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>INDNESS&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>People are happier after interactions with you because you are kind and pleasant.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>I</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>NTEGRITY&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Always doing the right thing, especially when no one is looking.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>C</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>ONSCIENTIOUSNESS&nbsp;</span></strong></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:8.0pt;line-height:115%;margin:0in;background:white;'><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#FBA026;'>K</span></strong><strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>NOWLEDGE</span></strong><span style='font-size:21px;font-family:\"Verdana\",sans-serif;color:#2C82C9;'>&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><span style='font-size:15px;font-family:\"Verdana\",sans-serif;color:#414141;'>Be a lifelong learner.&nbsp;</span></p><p style='margin-right:0in;margin-left:0in;font-size:16px;font-family:\"Aptos\",sans-serif;margin-top:0in;margin-bottom:6.0pt;line-height:115%;background:white;'><br></p><p id=\"isPasted\"><strong>Position Overview:</strong></p><p>As a Patient Services Representative (PSR) at OrthoArkansas, you&#39;ll be the first point of contact for our patients, playing a vital role in ensuring their experience is welcoming, efficient, and positive. Your responsibilities include greeting patients, managing check-ins and check-outs, handling insurance information, processing referrals, and collecting copays. You&rsquo;ll also assist with scheduling and work closely with clinical staff to ensure a smooth and seamless patient flow throughout the clinic.</p><p><strong>Key Responsibilities:</strong></p><p><strong>1. Patient Interaction:</strong></p><ul><li>Greet every patient with a warm and friendly smile, making them feel welcome from the moment they arrive.</li><li>Manage patient check-ins and check-outs, ensuring all necessary procedures are followed accurately.</li><li>Collect copays and handle payments with precision and care.</li></ul><p><strong>2. Administrative Duties:</strong></p><ul><li>Verify that referrals are on file when required, ensuring compliance with clinic procedures.</li><li>Build and manage insurance packages with accuracy, ensuring all patient information is up to date.</li><li>Collect, organize, and process charge tickets for each clinic, ensuring proper documentation.</li><li>Balance TOS money at the end of each day and submit it according to clinic protocols.</li></ul><p><strong>3. Record Management:</strong></p><ul><li>Provide patients with the necessary paperwork and assist them with completion as needed.</li><li>Add or update patient demographic information in the system to maintain accurate records.</li><li>Make Health Note calls for the next day and assist patients with completing the Health Note questionnaire.</li></ul><p><strong>4. Scheduling and Coordination:</strong></p><ul><li>Assist Clinic Assistants with scheduling return visits and rescheduling clinics as needed.</li><li>Communicate effectively with clinical staff regarding patient status, including late arrivals and any issues that may delay appointments.</li></ul><p><strong>5. Patient Financial Assistance:</strong></p><ul><li>Contact Financial Counselors for patients who are unable to pay their balances, providing them with necessary support.</li><li>Offer information and guidance to patients regarding financial options and assistance.</li></ul><p><strong>6. General Responsibilities:</strong></p><ul><li>Maintain effective communication with clinical staff to ensure smooth operations and a positive patient experience.</li><li>Perform any other related duties as required or assigned to support the clinic&#39;s overall functioning.</li></ul><p><strong>Qualifications:</strong></p><ul><li><p><strong>Education and Experience:</strong></p><ul><li>Equivalent to a high school diploma or GED, with an emphasis on office skills or related areas.</li><li>0 to 6 months of related experience and/or training, or an equivalent combination of education and experience.</li><li>Mental alertness and adaptability to office routines and medical office environments.&nbsp;</li><li>Previous experience in an clinical setting is preferred.&nbsp;</li></ul></li><li><p><strong>Software Skills:</strong></p><ul><li>Basic proficiency in 10-Key, word processing, and typing.</li></ul></li></ul><p><strong>Key Attributes:</strong></p><ul><li>Strong interpersonal and communication skills.</li><li>Ability to handle multiple tasks efficiently and effectively in a fast-paced environment.</li><li>Detail-oriented with strong organizational skills.</li><li>Professionalism in interactions with patients and staff, maintaining a positive and supportive clinic atmosphere.</li></ul><p><strong>Additional Details:</strong></p><ul><li><strong>Performance Expectations:</strong> Deliver excellent customer service, providing patients with a smooth, efficient, and positive experience from check-in to check-out.</li><li><strong>Professional Development:</strong> Opportunities for ongoing training to enhance administrative and customer service skills.</li></ul><p>Join OrthoArkansas as a Patient Services Representative and be a crucial part of ensuring a seamless and welcoming experience for every patient. This role is key to maintaining the efficiency and positivity of our clinic operations, offering the opportunity to make a meaningful impact each day.</p></div>\n<br/>Three 12-Hour shifts and one 4-Hour shift. ",
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