Bilingual Order Manager

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  "last_changed_at": "2026-05-30T06:07:36.513Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Ottawa, Ontario, K1G 3N2, Canada",
    "city": "Ottawa",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:14:38.575Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Ottawa, Ontario, K1G 3N2, Canada",
      "city": "Ottawa",
      "region": null,
      "country": "Canada",
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      "confidence": 0.95
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    "countries": [
      "Canada"
    ]
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  "remote_policy": null,
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  "workplace_type": "on_site",
  "salary_currency": null
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{}

{
  "list_job": {
    "id": "880",
    "isRemote": null,
    "location": {
      "city": "Ottawa",
      "state": "Ontario"
    },
    "atsLocation": {
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      "state": null,
      "country": null,
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    "departmentId": "18453",
    "locationType": "0",
    "jobOpeningName": "Bilingual Order Manager",
    "departmentLabel": "Admin",
    "employmentStatusLabel": "Full-Time"
  },
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  "detail_job_opening": {
    "location": {
      "city": "Ottawa",
      "state": "Ontario",
      "postalCode": "K1G 3N2",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-13",
    "atsLocation": {
      "city": null,
      "state": null,
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    },
    "description": "<p><span style=\"font-size: 12pt; font-weight: bold\">Are you a pro-active and organized administrative professional, that possess a \"can-do\" attitude, and has strong critical thinking skills? Are you passionate about providing Peace of Mind? Are you looking to be a part of a growing team and company? If so, we have an exciting opportunity for an Order Manager!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Beacon Lite has merged with the Universal Group, an industry leader who was recognized as one of <span> </span><a href=\"https://www.deloitte.com/ca/en/services/deloitte-private/perspectives/best-managed-companies-winners.html?icid=mosaic-grid_best-managed-winners\" target=\"_blank\" rel=\"noopener noreferrer\">Canada's Best Managed companies in 2025</a>, in Traffic Control Personnel<em>, </em>Traffic Management Planning<em>, </em>Traffic supplies<em>, </em>Occupational Health and Safety Training<em>,</em> Landscaping<em>, </em>and Staffing services. We offer an entrepreneurial environment with opportunities for job advancement and continued education. We have an exciting opportunity in our Administration Department. The Order Manager is the primary point of contact for new and existing clients. This role is responsible for managing client relationships, coordinating order intake, issuing quotes, and ensuring seamless execution of traffic control services and equipment rentals. The role blends client care, inside sales, and operational coordination, ensuring clients receive accurate guidance, timely service, and effective traffic control solutions while supporting business growth and operational efficiency.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What you will be responsible for:</span></p>\n<p><span style=\"font-size: 12pt\"><em>Client Relationship Management</em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Serve as the first point of contact for all client interactions (phone, email, walk-ins)</span></li>\n<li><span style=\"font-size: 12pt\">Build and maintain strong, long-term client relationships by understanding job requirements and service needs</span></li>\n<li><span style=\"font-size: 12pt\">Act as a trusted advisor by providing guidance on traffic control solutions aligned with client objectives</span></li>\n<li><span style=\"font-size: 12pt\">Maintain regular contact with existing and potential clients to support retention and growth</span></li>\n<li><span style=\"font-size: 12pt\">Resolve client inquiries and issues promptly with professionalism and urgency</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><em>Sales, Quotes &amp; Order Intake</em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Prepare and issue accurate customer quotes, exercising judgment based on customer needs, market conditions, and company profitability</span></li>\n<li><span style=\"font-size: 12pt\">Identify opportunities to upsell or cross-sell additional services or rental equipment</span></li>\n<li><span style=\"font-size: 12pt\">Accurately enter estimates, sales orders, and related documentation into internal systems</span></li>\n<li><span style=\"font-size: 12pt\">Ensure all transactions are processed efficiently, accurately, and in accordance with company standards</span></li>\n<li><span style=\"font-size: 12pt\">Support invoicing and payment processing for rental and service transactions</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><em>Client Growth &amp; Business Development</em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Grow revenue within the existing client base by identifying expansion opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Analyze client profiles and order history to prioritize high-growth opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Proactively initiate outbound calls to maintain engagement with leads and active clients</span></li>\n<li><span style=\"font-size: 12pt\">Collaborate with the Regional Sales Manager to align sales efforts with business objectives</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><em>Safety &amp; Compliance</em></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Support compliance with health and safety policies, procedures, and practices in collaboration with OHS</span></li>\n<li><span style=\"font-size: 12pt\">Apply knowledge of traffic control standards (including MTO Book 7 where applicable) when advising clients and preparing orders</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">What you get from us: </span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Extended Medical, Vision, and Dental benefits upon completion of probationary period</span></li>\n<li><span style=\"font-size: 12pt\">Wellness Program/EAP and Corporate Discounts</span></li>\n<li><span style=\"font-size: 12pt\">3 weeks of Paid Vacation</span></li>\n<li><span style=\"font-size: 12pt\">RRSP/DPSP with 3% matching after 6 months of employment</span></li>\n<li><span style=\"font-size: 12pt\">A fantastic corporate culture where you will feel supported and recognized for your work</span></li>\n<li><span style=\"font-size: 12pt\">A growing organization with room for development and advancement</span></li>\n<li><span style=\"font-size: 12pt\">Access to a variety of discount programs with popular retailers. </span></li>\n<li><span style=\"font-size: 12pt\">Free parking on site. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold; text-decoration: underline\"><br></span></span><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">What we need from you:</span></span><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold; text-decoration: underline\"><br></span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Minimum 3 years of experience in professional office setting; preferably within the construction industry <span style=\"font-weight: bold\">(Required)</span></span></li>\n<li><span style=\"font-size: 12pt\">Must be available to work Monday - Friday, 8 hrs/day, between the hours of 6am - 4pm <span style=\"font-weight: bold\">(Required)</span></span></li>\n<li><span style=\"font-size: 12pt\">Proficiency with Google Workspace (Gmail/Sheets/Docs) and ability to learn new software applications (<span style=\"font-weight: bold\">Required)</span></span></li>\n<li><span style=\"font-size: 12pt\">Strong verbal and written English and French communication skills <span style=\"font-weight: bold\">(Required)<br></span></span></li>\n<li><span style=\"font-size: 12pt\">Valid G class driver’s license and your own vehicle <span style=\"font-weight: bold\">(Asset)</span></span></li>\n<li><span style=\"font-size: 12pt\">Diploma in office administration/management or related discipline <span style=\"font-weight: bold\">(Asset)</span></span></li>\n<li><span style=\"font-size: 12pt\">Exceptional ability to communicate, influence, and negotiate with stakeholders at all levels</span></li>\n<li><span style=\"font-size: 12pt\">Strong customer-centric mindset with a passion for delivering exceptional service</span></li>\n<li><span style=\"font-size: 12pt\">Highly organized, detail-oriented, and capable of working in a fast-paced environment</span></li>\n<li><span style=\"font-size: 12pt\">Self-motivated and results-driven</span></li>\n<li><span style=\"font-size: 12pt\">Strong problem solving and critical thinking skills</span></li>\n<li><span style=\"font-size: 12pt\">Strong organizational skills and the ability to prioritize tasks</span></li>\n<li><span style=\"font-size: 12pt\">Meticulous attention to detail and proficient in data entry</span></li>\n<li><span style=\"font-size: 12pt\">High degree of professionalism</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Why Universal Group?</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being ‘Passionate, Authentic, and Driven’ in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The safety of our team members and the public drives us daily.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour, and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">For more information about the company, please visit our <a href=\"https://ca.indeed.com/cmp/The-Universal-Group-5\" target=\"_blank\" rel=\"noopener noreferrer\">Indeed Profile</a>! </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Universal Group does not use artificial intelligence (AI) to screen, assess, or select applicants. However, please be aware that some third-party tools we utilize in our recruiting and selection process may incorporate AI technology.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Our Commitment to Diversity</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Apply today; we can’t wait to hear from you. Come grow with us!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">APPLY NOW</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">UNV5</span></p>",
    "compensation": "58,000 - 65,000",
    "departmentId": "18453",
    "locationType": "0",
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    "jobCategoryId": null,
    "jobOpeningName": "Bilingual Order Manager",
    "departmentLabel": "Admin",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://theuniversalgroup.bamboohr.com/careers/880",
    "employmentStatusLabel": "Full-Time"
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}