Assistant Service Manager-Chevrolet

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    "jobTitle": "Assistant Service Manager-Chevrolet ",
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    "description": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Job Summary:</strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Example: The Customer Service Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.</span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Responsible for supporting the company’s <strong>Vision:</strong> “Best place to work &amp; Best place for our guests to do business” and <strong>Mission:</strong> “Build long term relationships with our associates &amp; guests &amp; make a positive difference in our community”.  </span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Supervisory Responsibilities:</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Helps Recruit, interviews, hires, and trains new staff. </span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Oversees the daily workflow of the department.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Provides constructive and timely performance evaluations.  </span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Handles discipline and termination of employees in accordance with company policy. </span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\"><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"> </span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Essential job responsibilities:</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Assists Service Manger to monitor the net profitability of department and makes necessary changes to ensure profitability.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Assists Service Manager to forecasts goals and objectives for the department and strives to meet or exceeds them. Meets forecasted net profit projections.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Hires, trains, coaches, counsels, and monitors the performance of all service department staff.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Assist Service manager to prepare and administer an annual operating budget for the service department.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Attends managers' meetings. Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys including Factory controls and processes<span style=\"background-color:#FFFF00;\">.</span></span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Additional Responsibilities: Adhere to the Tony Group Standards</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">SMILE: be positive and respectful to everyone</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">GREET: greet everyone within five feet</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">HELP: help every guest or find someone who can</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">THANK: remember to always thank the guest</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">GOLD: Go for Gold (Grand Opening Look, Daily)</span></span></span></li>\r\n</ul>",
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    "qualifications": "<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Required Skills/Abilities: </strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Excellent verbal and written communication skills. </span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Excellent interpersonal and customer service skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Excellent sales and customer service skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Excellent organizational skills and attention to detail.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Excellent time management skills with a proven ability to meet deadlines.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Strong analytical and problem-solving skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Strong supervisory and leadership skills.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Ability to prioritize tasks and to delegate them when appropriate.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Ability to function well in a high-paced and at times stressful environment.</span></span></span></li>\r\n\t<li><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Valid driver’s license and clean traffic abstract are required.</span></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Education and Experience:</strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">High school diploma or equivalent or Bachelor’s degree and one to two years related experience and/or training; or equivalent combination of education and experience.</span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">At least two years related industry experience required. </span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\"><strong>Physical Requirements: </strong></span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Examples:</span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Prolonged periods of sitting at a desk and working on a computer.</span></span></span></p>\r\n\r\n<p><span style=\"font-size:12px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#44546a;\">Must be able to lift up to 15 pounds at times. </span></span></span></p>",
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