Manager

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    "description": "<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Position:</strong> General Manager</span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Reports to:</strong> Regional Manager </span></p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Department:</strong> Field Operations</span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Job Overview: </u></strong></span></p>\r\n\r\n<p style=\"margin-right:7px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The General Manager will lead a team dedicated to delivering financial results through best-in-class member and team member experiences. This leader will ensure a clean and comfortable environment, outstanding customer service, and same store revenue growth. The General Manager is responsible for the performance of all aspects of the club operation, including the development of staff members, establishing relationships within the community, and ensuring best practices aligned with the Planet Fitness brand standards. The General Manager is responsible for achieving targeted results in the areas of membership growth, total revenue &amp; sales performance, labor and payroll budgets, customer satisfaction, and PF Brand Excellence. He/she will be accountable for the successful management, administration, and daily operations of the gym. We are looking for a leader who is results-oriented and committed to quality service.</span></p>\r\n\r\n<p style=\"text-align:justify;\">&nbsp;</p>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Primary Responsibilities:</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Effectively recruit, lead, manage, communicate, train, and develop an entire staff including Assistant Manager, Front Desk employees, and Fitness Trainers</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Provide support to direct team members and peer groups (other general managers) to foster personal and professional growth, teamwork, and shared definitions of success across the market or region</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Ensure that all issues within the club and online, involving both employees and members, are addressed in an appropriate, respectful, and timely manner</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Promote a superior customer and club experience by maintaining a clean, friendly, and well-maintained environment for members and team members</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Ensure self and all employees are well trained on all Ignite Fitness &amp; PFHQ initiatives including the proper tour, info call, cleanliness expectations, handling member concerns, and enrolling more member joins</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Responsible for club revenue growth and profitability by way of increasing membership and EFT per member, reducing attrition, managing/collecting bad debt, maintain high prospect closing%, and growing retail sales, while motivating the staff to achieve this same goals</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Must lead our Field marketing and Corporate sales efforts in the communities we serve, by attending local events, meeting business owners/managers to develop partnerships and group memberships, and ultimately growing membership and EFT</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Set, communicate, and track performance across all key operational metrics to ensure we maintain a high level of club performance to achieve our goals</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Ensure and monitor accuracy and compliance with all policies, procedures, standards, inventory, supplies, club documentation, and confidentiality of information as necessary</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Monitor and oversee employee payroll and scheduling, ensuring we remain within our budgeted hours, while keeping the club appropriately staffed</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Responsible for delivering brand excellence through PFHQ &amp; Ignite Fitness brand standard reviews, monthly self-audit inspections, daily cleaning expectations, and administering standard operating procedures for timely maintenance and repair support needs in the club</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">To undertake any additionally duties or assignments within the overall scope of this position</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"color:#2d2d2d;\">Communicate and implement new initiatives rolled out by Ignite Fitness &amp; PFHQ</span></span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>What Describes You:</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You value <strong>Teamwork</strong>, <strong>Excellence</strong>, <strong>Accountability</strong>, and being <strong>Member</strong>-Focused</span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You have a passion for health and fitness, and you believe in no judgment</span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You understand working weekend shifts is expected at times depending on staffing, performance, and other business needs</span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You are seeking a career path more than a job</span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You are an initiative-taker who thrives in a demanding environment, and you are eager to make your impact on a rapidly growing organization</span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">You have strong oral and written communication skills with an innate attention to detail</span></span></li>\r\n\t<li style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">You are organized and you can prioritize multiple tasks, pivot on the fly, and get stuff done</span></li>\r\n</ul>\r\n\r\n<p style=\"text-align:justify;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong><u>Additional Notes:</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Travel: </strong>Occasionally, you may be asked to assist other locations based on business needs as well assisting in local community events that may be offsite.</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Direct Reports:</strong> This position has direct supervisory responsibilities of club team members including (depending on staffing levels by club) an assistant manager, a front desk lead, and front desk associates</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>EEO Statement:</strong> IGNITE Fitness Holdings is an Equal Opportunity Employer. We are committed to the policy of equal employment opportunity in recruitment, hiring, career advancement, and all other employment practices</span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>Other Duties:</strong> Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice</span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><strong><span style=\"color:#2d2d2d;\">Perks &amp; Benefits</span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Competitive Salary &amp; 401K plan </span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Employee-Linked Incentive Program </span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Company contribution towards health benefits including Medical, Dental, Vision, LTD, STD and Illness</span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><span style=\"color:#2d2d2d;\">Paid Time Off benefits </span></span></span></li>\r\n\t<li><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\">Free Black Card membership and fun exercise incentives</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Arial, Helvetica, sans-serif;\"><span style=\"background-color:#ffffff;\"><em><span style=\"color:#2d2d2d;\">Planet Fitness is an Equal Opportunity Employer</span></em></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n",
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