Senior Sales Operations Analyst

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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\">About Us:</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">OfficeRnD has one mission: making flexible and hybrid working the norm, rather than an option. We started building our SaaS platform back in 2015 to support the future of work. We believe that offering freedom and flexibility is the key to providing a better workspace experience — and that's what enables us to develop products that matter, for our customers and the world.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">The company has offices in Bulgaria, the USA, the UK, and Australia, and our teammates are the ones getting us to the top in our market niche.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If you're passionate about technology, come and join us!</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">About the Role:</span></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">We are looking for a Senior Sales Operations Analyst to join our Revenue Operations team in Bulgaria. Reporting to the Director of Revenue Operations, you will be the operational backbone of our sales organization - owning the quote-to-signature deal flow, enabling our sales reps to move faster and more accurately, and generating the analysis that shapes how we price, sell, and report on performance.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">This is a hands-on role with high visibility across the company. You will partner closely with Sales, Finance, Legal, and Marketing leaders to keep deals moving, surface insights, and drive the process changes that let us scale. If you are curious by nature, energized by a fast-paced environment, and motivated by turning messy operational problems into repeatable systems, we would love to meet you.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 12pt\"><span style=\"color: rgb(56, 49, 47); font-family: arial, helvetica, sans-serif; font-weight: bold\">What You'll Do:</span></span><span style=\"color: rgb(31, 31, 31); font-size: 12pt\"><br></span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Quote-to-signature ownership</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Own end-to-end deal processing for the global sales organization, from initial quote through signed contract and hand-off to Finance.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Review and validate deal structures, pricing, and contract terms to ensure accuracy, policy compliance, and alignment with internal approval thresholds.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Administer and continuously improve our quoting and e-signature tooling, shortening cycle times while reducing errors.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Serve as the primary point of contact for sales reps needing help moving deals through the pipeline.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Sales enablement</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Train and support sales reps on tools, processes, pricing, and contracting to drive consistency and confidence in execution.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Maintain clear, up-to-date playbooks and documentation covering workflows, approvals, and common deal scenarios.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Partner with Sales, Finance, and Legal to support complex or non-standard deals.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Pricing and contracting</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Collaborate with Revenue Operations and Finance to implement pricing strategies, discount policies, and packaging updates.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Update and maintain contract templates, quoting frameworks, and approval workflows.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Monitor pricing applications in the field and provide insights to inform future policy improvements.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Reporting, analytics, and ad hoc analysis</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Build and maintain dashboards and reporting on sales team performance, pipeline health, conversion, and productivity.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Deliver ad hoc analysis for sales leadership, including deep dives on rep performance, segment trends, and deal economics.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Translate data into clear recommendations that help leaders make faster, better-informed decisions.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Change management and continuous improvement</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Identify inefficiencies in existing sales processes and lead the design, rollout, and adoption of improvements.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Communicate changes clearly and proactively, making sure reps and stakeholders understand the what, the why, and the how.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Contribute to cross-functional projects that connect Sales with Marketing, Customer Success, Finance, and Product.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">What to Bring:</span></span><br></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">3+ years of experience in Sales Operations or Revenue Operations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Demonstrated ownership of deal processing, quote-to-cash workflows, or sales reporting in a commercial environment.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Strong analytical skills, with the ability to turn raw data into structured insight and actionable recommendations.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Excellent written and verbal communication skills in English; confident partnering with senior stakeholders.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">A naturally inquisitive mindset - you ask “why”, you dig into data, and you are not satisfied with surface-level answers.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Comfort operating in a fast-paced, high-change environment and a proven ability to drive adoption of new processes.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">Nice to have</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Prior experience in a B2B software or SaaS company.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Hands-on experience with HubSpot CRM.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Hands-on experience with PandaDoc or a comparable quoting and e-signature tool.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Experience building reports and dashboards in Looker or a comparable BI tool.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Exposure to change management frameworks or a track record of leading process rollouts.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt; font-weight: bold\"><span style=\"font-family: Inter, sans-serif; font-weight: bold\">What we offer in return is the opportunity to join a talented team and also enjoy:</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Premium health insurance, including dental coverage.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">25 days of annual paid leave.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">An additional day off to celebrate your birthday.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">3 paid volunteering days per year.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Full compensation for the first 3 days of sick leave.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Hybrid work model (minimum 40% of monthly working time onsite).</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Co-funded sports card to support your active lifestyle.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Learning and development opportunities.</span></li>\n<li><span style=\"font-family: arial, sans-serif; font-size: 12pt\">To ease your commute, we provide you with either parking access or a public transport pass.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">If this sounds like the right opportunity for you, we would be happy to talk soon! Apply now!</span></p>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">#LI-DA1</span></p>",
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