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HomeCompaniesEwij Fa Us8 Oraclecloud Com CX 2Infrastructure Analyst I

Infrastructure Analyst I

Ewij Fa Us8 Oraclecloud Com CX 2 · Las Vegas, NV, United States; RSL-N, Las Vegas, NV, US · On Site · Active · $30 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEwij Fa Us8 Oraclecloud Com CX 2
TitleInfrastructure Analyst I
Normalized title-
Department / teamIT Infrastructure
LocationLas Vegas, NV, United States
Work modelOn Site
Employment typeFull Time
Salary$30 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

CompanyEwij Fa Us8 Oraclecloud Com CX 2
Sourceaef1e320-0d57-4407-836e-77edb0b27cbe
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Responsibilities The Information Technology Directorate is seeking a high performing individual to join our Desktop Engineering team as an Infrastructure Analyst I at the Remote Sensing Laboratory-Nellis. Key Responsibilities Monitor the performance of network systems and the telephony infrastructure to identify any issues. Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices. Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. Promote project and team management best practices for continuous improvement. Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. Represent MSTS IT Department in a highly competent and professional manner. Engineer solutions in response to support requests and for improving internal processing and procedures. Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. Respond to Help Desk requests to support troubleshooting of workstation and server related problems. Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions Identify and report Key Performance indicators, including capacity planning. Provide support, mentoring, training and support of other IT Infrastructure Analysts. Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. Perform related work as assigned by supervisor under limited supervision. Qualifications Bachelor’s degree in a computer related field or equivalent training and experience. Basic knowledge of technical principles, theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies. Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus. Experience working with Windows, Linux, and Mac platforms (client and server). Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations. Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies. Restricted use of personal electronic devices while at the work place. Advanced Technical Certifications including knowledge of Microsoft and computer platforms. Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment. Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel. The primary work location will be at the Nellis AFB location in Las Vegas, Nevada. Work schedule for this position will be 4/10’s, Monday – Thursday (subject to change). Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 , “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Department of Energy Q Clearance (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 , “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 , “Counterintelligence Evaluation Program.” MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: $29.53 - $44.30. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.

Full job record

Job ID77242214083054ffe423df37aa7bd97a902480df
Org ID1d1f2cd1-6678-4f03-a961-aaa868820d4f
Source IDaef1e320-0d57-4407-836e-77edb0b27cbe
Board IDaef1e320-0d57-4407-836e-77edb0b27cbe
Provideroracle_hcm
Provider Job Key11917
TitleInfrastructure Analyst I
Normalized Title
Statusactive
Activeyes
Location TextLas Vegas, NV, United States; RSL-N, Las Vegas, NV, US
DepartmentIT Infrastructure
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionNV
CityLas Vegas
Salary RawDescription Mission Support and Test Services, LLC (MSTS) manages and operates the Nevada National Security Site (NNSS) for the U.S. National Nuclear Security Administration (NNSA). Our MISSION is to help ensure the security of the United States and its allies by providing high-hazard experimentation and incident response capabilities through operations, engineering, education, field, and integration services and by acting as environmental stewards to the Site’s Cold War legacy. Our VISION is to be the user site of choice for large-scale, high-hazard, national security experimentation, with premier facilities and capabilities below ground, on the ground, and in the air. (See NNSS.gov for our unique capabilities.) Our 2,750+ professional, craft, and support employees are called upon to innovate, collaborate, and deliver on some of the more difficult nuclear security challenges facing the world today. MSTS offers our full-time employees highly competitive salaries and benefits packages including medical, dental, and vision; both a pension and a 401k; paid time off and 96 hours of paid holidays; relocation (if located more than 75 miles from work location); tuition assistance and reimbursement; and more. MSTS is a limited liability company consisting of Honeywell International Inc. (Honeywell), Jacobs Engineering Group Inc. (Jacobs), and HII Nuclear Inc. Responsibilities The Information Technology Directorate is seeking a high performing individual to join our Desktop Engineering team as an Infrastructure Analyst I at the Remote Sensing Laboratory-Nellis. Key Responsibilities Monitor the performance of network systems and the telephony infrastructure to identify any issues. Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices. Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures. Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership. Promote project and team management best practices for continuous improvement. Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective. Represent MSTS IT Department in a highly competent and professional manner. Engineer solutions in response to support requests and for improving internal processing and procedures. Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.). Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements. Respond to Help Desk requests to support troubleshooting of workstation and server related problems. Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions Identify and report Key Performance indicators, including capacity planning. Provide support, mentoring, training and support of other IT Infrastructure Analysts. Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers. Perform related work as assigned by supervisor under limited supervision. Qualifications Bachelor’s degree in a computer related field or equivalent training and experience. Basic knowledge of technical principles, theories, standards, practices and procedures, including overall Information Technology in systems engineering; vSphere, ESX, Hyper-V, VMware View, and related VDI products; Data Center management; and technical implementation experience with storage and Microsoft technologies. Understanding of storage technologies and concepts (e.g. RAID types, performance) are a plus. Experience working with Windows, Linux, and Mac platforms (client and server). Experience with virtualization and server infrastructure technologies such as VMware vSphere, Backups, Active Directory and Data Center Operations. Strong understanding of networking technologies including TCP/IP, DHCP, VLAN, various WAN technologies. Restricted use of personal electronic devices while at the work place. Advanced Technical Certifications including knowledge of Microsoft and computer platforms. Hands on experience with VMware vSphere and other virtualization products, and with server applications in a Microsoft and Linux networked environment. Demonstrate strong troubleshooting skills and the ability to develop strong working relationships with customer technical personnel. The primary work location will be at the Nellis AFB location in Las Vegas, Nevada. Work schedule for this position will be 4/10’s, Monday – Thursday (subject to change). Personnel may be requested by leadership to work more than 40 hours per week due to projects, activities, and emergences; critical operational demands may occasionally require off-shift work. Pre-placement physical examination, which includes a drug screen, is required. MSTS maintains a substance abuse policy that includes random drug testing. Must possess a valid driver's license. MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference DOE Order 472.2 , “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted. Department of Energy Q Clearance (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in 10 CFR Part 707.4 , “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference 10 CFR Part 709 , “Counterintelligence Evaluation Program.” MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace. Hourly range for this position is: $29.53 - $44.30. Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.
Salary Min29.53
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://ewij.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/11917
Apply URLhttps://ewij.fa.us8.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2/job/11917
First Seen At2026-06-02 11:04:00Z
Last Seen At2026-06-06 11:34:40Z
Last Checked At2026-06-06 11:34:40Z
Last Changed At2026-06-06 11:34:40Z
Inactive At
Source Posted At2026-06-01 20:40:58Z
Source Updated At
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MSTS maintains a substance abuse policy that includes random drug testing.</li><li style=\"color: black; line-height: normal;\">Must possess a valid driver's license.</li></ul><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\">MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference <a target=\"_blank\" rel=\"noopener\">DOE Order&nbsp;472.2</a>, “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\"><strong>Department of Energy Q Clearance</strong> (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in <a target=\"_blank\" rel=\"noopener\">10 CFR Part 707.4</a>, “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. &nbsp;Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference <a target=\"_blank\" rel=\"noopener\">10 CFR Part 709</a>, “Counterintelligence Evaluation Program.”</p><p style=\"margin: 0in 0in 0.0001pt;\"><span style=\"font-family: Arial, sans-serif;\">&nbsp;&nbsp;</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">&nbsp;</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">Hourly range for this position is:&nbsp;<strong>$29.53 - $44.30.</strong></span></p><p style=\"font-family: Verdana; font-size: 9pt; margin: 0in;\">&nbsp;</p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.&nbsp;</span></p><p style=\"margin: 0in 0in 0.0001pt;\">&nbsp;</p><p style=\"margin: 0in 0in 0.0001pt;\">&nbsp;</p>",
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MSTS maintains a substance abuse policy that includes random drug testing.</li><li style=\"color: black; line-height: normal;\">Must possess a valid driver's license.</li></ul><p style=\"margin: 0px;\">&nbsp;</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\">MSTS is required by DOE directive to conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Applicants offered employment with MSTS are also subject to a federal background investigation to meet the requirements for access to classified information or matter if the duties of the position require a DOE security clearance. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause a clearance to be denied or terminated by DOE, resulting in the inability to perform the duties assigned and subsequent termination of employment. In addition, Applicants for employment must be able to obtain and maintain a DOE Q-level security clearance, which requires U.S. citizenship, at least 18 years of age. Reference <a target=\"_blank\" rel=\"noopener\">DOE Order&nbsp;472.2</a>, “Personnel Security”. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\"><strong>Department of Energy Q Clearance</strong> (position will be cleared to this level). Reviews and tests for the absence of any illegal drug as defined in <a target=\"_blank\" rel=\"noopener\">10 CFR Part 707.4</a>, “Workplace Substance Abuse Programs at DOE Sites,” will be conducted. &nbsp;Applicant selected will be subject to a Federal background investigation, required to participate in subsequent reinvestigations, and must meet the eligibility requirements for access to classified matter. Successful completion of a counterintelligence evaluation, which may include a counterintelligence-scope polygraph examination, may also be required. Reference <a target=\"_blank\" rel=\"noopener\">10 CFR Part 709</a>, “Counterintelligence Evaluation Program.”</p><p style=\"margin: 0in 0in 0.0001pt;\"><span style=\"font-family: Arial, sans-serif;\">&nbsp;&nbsp;</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">MSTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, veteran status or other characteristics protected by law. MSTS is a background screening, drug-free workplace.</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">&nbsp;</span></p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">Hourly range for this position is:&nbsp;<strong>$29.53 - $44.30.</strong></span></p><p style=\"font-family: Verdana; font-size: 9pt; margin: 0in;\">&nbsp;</p><p style=\"color: rgb(47, 47, 47); font-family: Verdana; font-size: 9pt; margin: 0in;\"><span style=\"background-color: white;\">Starting salary is determined based on the position market value, the individual candidate education and experience and internal equity.&nbsp;</span></p><p style=\"margin: 0in 0in 0.0001pt;\">&nbsp;</p><p style=\"margin: 0in 0in 0.0001pt;\">&nbsp;</p>",
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    "ExternalResponsibilitiesStr": "<p style=\"line-height: normal; margin-bottom: 0in;\">The Information Technology Directorate is seeking a high performing individual to join our Desktop Engineering team as an Infrastructure Analyst I at the Remote Sensing Laboratory-Nellis.&nbsp;</p><p style=\"margin-bottom: 0pt; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0pt; margin-right: 0in; margin-top: 0in;\"><strong><u>Key Responsibilities</u></strong></p><ul style=\"list-style-type: disc;\"><li style=\"color: black; line-height: normal;\">Monitor the performance of network systems and the telephony infrastructure to identify any issues.</li><li style=\"color: black; line-height: normal;\">Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.</li><li style=\"color: black; line-height: normal;\">Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures.</li><li style=\"color: black; line-height: normal;\">Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership.</li><li style=\"color: black; line-height: normal;\">Promote project and team management best practices for continuous improvement.</li><li style=\"color: black; line-height: normal;\">Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective.</li><li style=\"color: black; line-height: normal;\">Represent MSTS IT Department in a highly competent and professional manner.</li><li style=\"color: black; line-height: normal;\">Engineer solutions in response to support requests and for improving internal processing and procedures.</li><li style=\"color: black; line-height: normal;\">Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.).</li><li style=\"color: black; line-height: normal;\">Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements.</li><li style=\"color: black; line-height: normal;\">Respond to Help Desk requests to support troubleshooting of workstation and server related problems.</li><li style=\"color: black; line-height: normal;\">Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions</li><li style=\"color: black; line-height: normal;\">Identify and report Key Performance indicators, including capacity planning.</li><li style=\"color: black; line-height: normal;\">Provide support, mentoring, training and support of other IT Infrastructure Analysts.</li><li style=\"color: black; line-height: normal;\">Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers.</li><li style=\"color: black; line-height: normal;\">Perform related work as assigned by supervisor under limited supervision.</li></ul>",
    "InternalResponsibilitiesStr": "<p style=\"line-height: normal; margin-bottom: 0in;\">The Information Technology Directorate is seeking a high performing individual to join our Desktop Engineering team as an Infrastructure Analyst I at the Remote Sensing Laboratory-Nellis.&nbsp;</p><p style=\"margin-bottom: 0pt; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"margin-bottom: 0pt; margin-right: 0in; margin-top: 0in;\"><strong><u>Key Responsibilities</u></strong></p><ul style=\"list-style-type: disc;\"><li style=\"color: black; line-height: normal;\">Monitor the performance of network systems and the telephony infrastructure to identify any issues.</li><li style=\"color: black; line-height: normal;\">Routinely perform analysis during normal IT Infrastructure operation, including on networks, firewalls, servers, operating systems, applications and devices.</li><li style=\"color: black; line-height: normal;\">Create or implement the necessary upgrades, patches or troubleshooting to solve IT problems, including documenting the changes and following all change management procedures.</li><li style=\"color: black; line-height: normal;\">Identify opportunities to use emerging technology to increase efficiency and flexibility, which may include formulating improvement plans and pitching them to leadership.</li><li style=\"color: black; line-height: normal;\">Promote project and team management best practices for continuous improvement.</li><li style=\"color: black; line-height: normal;\">Possess in-depth understanding of industry leading virtualization and server technologies from both a design and operations perspective.</li><li style=\"color: black; line-height: normal;\">Represent MSTS IT Department in a highly competent and professional manner.</li><li style=\"color: black; line-height: normal;\">Engineer solutions in response to support requests and for improving internal processing and procedures.</li><li style=\"color: black; line-height: normal;\">Assist with administration services (DHCP, DNS, proxies, ISA/TMG, SCCM etc.).</li><li style=\"color: black; line-height: normal;\">Assist in planning, implementation, and operation of virtualization infrastructure projects and participants in the specification of business requirements.</li><li style=\"color: black; line-height: normal;\">Respond to Help Desk requests to support troubleshooting of workstation and server related problems.</li><li style=\"color: black; line-height: normal;\">Troubleshoot software, hardware, mobile devices, and network problems and implement corrective actions</li><li style=\"color: black; line-height: normal;\">Identify and report Key Performance indicators, including capacity planning.</li><li style=\"color: black; line-height: normal;\">Provide support, mentoring, training and support of other IT Infrastructure Analysts.</li><li style=\"color: black; line-height: normal;\">Participate in problem management and root causes analysis and maintain 24x7 availability and monitoring of enterprise system servers.</li><li style=\"color: black; line-height: normal;\">Perform related work as assigned by supervisor under limited supervision.</li></ul>",
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