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Manager, Technical Account Consulting (Mergers & Acquisitions)
Rippling · Remote (United States), United States · Remote · Active · $110,000–$170,000 / year · Rippling ATS
Job facts
| Field | Value |
|---|---|
| Company | Rippling |
| Title | Manager, Technical Account Consulting (Mergers & Acquisitions) |
| Normalized title | - |
| Department / team | Technical Account Consulting |
| Location | United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $110,000–$170,000 / year |
| Status | active |
| ATS provider | Rippling ATS |
| Posted / first seen | 2026-04-10 / 2026-05-29 |
| Changed / last seen | 2026-05-29 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Rippling. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Rippling ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| Department jobs | Active postings in Technical Account Consulting. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Rippling |
| Source | 02062ba4-35e8-43e7-964f-b1ad299a2912 |
| ATS provider | Rippling ATS |
Description
company
About Rippling Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.
Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.
Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.
We prioritize candidate safety. Please be aware that all official communication will only be sent from @ Rippling.com addresses.
role
About the role We are looking for a seasoned leader to manage our Mergers & Acquisitions (M&A) Technical Account Consulting (TAC) team. This role is crucial for defining Rippling’s M&A implementation framework to retain existing customers while driving operational excellence to achieve margin targets. As a first-line manager, you will develop a growing team of Technical Account Consultants, engage on high-priority customer projects, build implementation playbooks, and coordinate cross-functionally to ensure a seamless delivery of services across multiple product lines. The ideal candidate is a resilient leader who excels in evolving, fast-paced environments and who leads teams through continuous process enhancements.
What you will do Team Leadership & Development: Lead, coach, and mentor a team of M&A Technical Account Consultants (TACs), driving high performance, growth, and career progression opportunities. Standard Operating Procedures & Implementation Framework: Develop comprehensive implementation playbooks tailored to typical M&A business cases, following structured SaaS implementation lifecycles. Define processes encompassing technical discovery, systems and process architecture, data migration, configuration and integration builds, testing, go-live, hypercare support, and the decommissioning of legacy systems. Regularly assess and refine SOPs to drive excellent technical execution, facilitate team scalability, ensure productive cross-departmental collaboration, and secure long-term customer retention. Project Execution & Management: Oversee the team’s execution of complex, paid M&A services, including leading pre-Sales activities of SOW creation and closure, maintaining oversight of overall project health scores, and proactively managing and mitigating high-priority customer escalations. Resource Allocation & Planning: Manage team capacity, project requests, and forecasting across multiple concurrent, complex engagements, ensuring efficient use of resources to meet margin targets. Lead headcount planning and estimation model development to secure the necessary resources for future business growth and project volume. Cross-Functional Strategy: Collaborate with Product, Engineering, Sales, Support, Implementation, and Technical Account Management teams to ensure strategic process alignment, provide customer feedback to continuously innovate product functionality, and advocate for the team’s needs to service M&A activities and retain Rippling customers. Strategic Customer & Internal Engagement: Own high-impact customer interactions throughout the implementation lifecycle. Partner with Account Management on pre-Sales activities, including technical qualification, solution presentation, and contract negotiation. Act as the primary client-facing escalation point to resolve and simplify technically complex issues. Maintain strong internal influence to shape the product roadmap and technical tools based on customer needs. Drive long-term customer retention by delivering solutions that accelerate product adoption and ensure the achievement of strategic business objectives. Performance Metrics: Ensure team adherence to the margin target by optimizing resource allocation and project efficiency. Track, monitor, and continuously improve performance against KPIs such as utilization rates, engagement Time-to-Close (TTC), and customer satisfaction (CSAT). What you will need 5+ years of B2B SaaS experience in professional services, consulting, implementation, or customer success. 3+ years of professional experience leading, coaching, and mentoring a team. Subject Matter Expertise: Proven expertise managing Mergers & Acquisitions (M&A) or multi-entity projects within a SaaS/FinTech/HR-Tech environment, following typical structured systems implementation lifecycles. Executive Presence: Exceptional communication & conflict resolution skills that allow for the resolution of internal technical challenges, strong cross-functional stakeholder influence, and direct management of high-stakes customer relationships. Expert Program Management: Skilled in directing various internal strategic initiatives while simultaneously overseeing high-impact external customer engagements. Operational Process Design: Demonstrated ability to develop, implement, and continuously improve technical and operational processes and playbooks. Prioritization: Ruthless prioritization, expert organizational and time management skills to excel in a fast-paced and ever-changing environment. Problem Solving: Strong attention to detail and ability to solve complex, interdependent problems. Additional Information Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]
Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.
This role will receive a competitive salary + variable + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here . If you do not see your location, please reach out to your Recruiter.
A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.
Full job record
| Job ID | 77149071954b6f33cc361d30dd0568bed8006d8d |
| Org ID | 95955af6-63d9-4202-8015-38114b0c4352 |
| Source ID | 02062ba4-35e8-43e7-964f-b1ad299a2912 |
| Board ID | 02062ba4-35e8-43e7-964f-b1ad299a2912 |
| Provider | rippling |
| Provider Job Key | 01d9c416-0988-4da4-af79-4d240d87c927 |
| Title | Manager, Technical Account Consulting (Mergers & Acquisitions) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Remote (United States), United States |
| Department | Technical Account Consulting |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | — |
| City | — |
| Salary Raw | USD 110000-170000 YEAR |
| Salary Min | 110,000 |
| Salary Max | 170,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://ats.rippling.com/rippling/jobs/01d9c416-0988-4da4-af79-4d240d87c927 |
| Apply URL | https://ats.rippling.com/rippling/jobs/01d9c416-0988-4da4-af79-4d240d87c927 |
| First Seen At | 2026-05-29 07:06:04Z |
| Last Seen At | 2026-06-06 18:47:56Z |
| Last Checked At | 2026-06-06 18:47:56Z |
| Last Changed At | 2026-05-29 07:06:04Z |
| Inactive At | — |
| Source Posted At | 2026-04-10 20:45:56Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=rippling/board=rippling/date=2026-06-06/2026-06-06T18-47-12-364Z-8e1cce66186ea3ee494130c0b15921dc0d71aaa37e03abd15f09e33ca1ed486c.json |
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"role": "<meta><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">About the role</strong></b></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">We are looking for a seasoned leader to manage our Mergers & Acquisitions (M&A) Technical Account Consulting (TAC) team. This role is crucial for defining Rippling’s M&A implementation framework to retain existing customers while driving operational excellence to achieve margin targets. 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Define processes encompassing technical discovery, systems and process architecture, data migration, configuration and integration builds, testing, go-live, hypercare support, and the decommissioning of legacy systems.</span><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> </strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Regularly assess and refine SOPs to drive excellent technical execution, facilitate team scalability, ensure productive cross-departmental collaboration, and secure long-term customer retention.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Project Execution & Management:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Oversee the team’s execution of complex, paid M&A services, including leading pre-Sales activities of SOW creation and closure, maintaining oversight of overall project health scores, and proactively managing and mitigating high-priority customer escalations.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Resource Allocation & Planning:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Manage team capacity, project requests, and forecasting across multiple concurrent, complex engagements, ensuring efficient use of resources to meet margin targets. Lead headcount planning and estimation model development to secure the necessary resources for future business growth and project volume.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Cross-Functional Strategy:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Collaborate with Product, Engineering, Sales, Support, Implementation, and Technical Account Management teams to ensure strategic process alignment, provide customer feedback to continuously innovate product functionality, and advocate for the team’s needs to service M&A activities and retain Rippling customers.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Strategic Customer & Internal Engagement:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Own high-impact customer interactions throughout the implementation lifecycle. Partner with Account Management on pre-Sales activities, including technical qualification, solution presentation, and contract negotiation. Act as the primary client-facing escalation point to resolve and simplify technically complex issues. Maintain strong internal influence to shape the product roadmap and technical tools based on customer needs. Drive long-term customer retention by delivering solutions that accelerate product adoption and ensure the achievement of strategic business objectives.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Performance Metrics:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Ensure team adherence to the margin target by optimizing resource allocation and project efficiency. Track, monitor, and continuously improve performance against KPIs such as utilization rates, engagement Time-to-Close (TTC), and customer satisfaction (CSAT).</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">What you will need</strong></b></h2><ul data-pattern=\"discCircleSquare\" data-depth=\"1\" style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;margin:8px 0px;line-height:1.6;padding:0px 0px 0px 32px;list-style-type:disc;\"><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">5+ years of B2B SaaS experience in professional services, consulting, implementation, or customer success.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">3+ years of professional experience leading, coaching, and mentoring a team.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Subject Matter Expertise: </strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Proven expertise managing Mergers & Acquisitions (M&A) or multi-entity projects within a SaaS/FinTech/HR-Tech environment, following typical structured systems implementation lifecycles. </span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Executive Presence: </strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Exceptional communication & conflict resolution skills that allow for the resolution of internal technical challenges, strong cross-functional stakeholder influence, and direct management of high-stakes customer relationships.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Expert Program Management:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Skilled in directing various internal strategic initiatives while simultaneously overseeing high-impact external customer engagements.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Operational Process Design:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Demonstrated ability to develop, implement, and continuously improve technical and operational processes and playbooks.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Prioritization:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Ruthless prioritization, expert organizational and time management skills to excel in a fast-paced and ever-changing environment.</span></li><li style=\"color:rgb(0,0,0);font-size:11pt;margin:3px 0px;letter-spacing:0.25px;line-height:1.6;\"><b><strong style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\">Problem Solving:</strong></b><span style=\"color:rgb(51,51,51);font-size:12pt;white-space:pre-wrap;\"> Strong attention to detail and ability to solve complex, interdependent problems.</span></li></ul><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">Additional Information</strong></b></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [email protected]</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">This role will receive a competitive salary + variable + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location </span><a href=\"https://www.rippling.com/pay-transparency\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"white-space:pre-wrap;\">here</span></a><span style=\"white-space:pre-wrap;\">. If you do not see your location, please reach out to your Recruiter.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"white-space:pre-wrap;\">A variety of factors are considered when determining someone’s compensation–including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.</span></p>",
"company": "<meta><h2 style=\"font-family:"Basel Grotesk",Arial,sans-serif;line-height:1.6;font-size:15pt;font-weight:600;letter-spacing:0.5px;margin-top:18px;margin-bottom:4px;padding-left:0px;\"><b><strong style=\"white-space:pre-wrap;\">About Rippling</strong></b></h2><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Based in San Francisco, CA, </span><a href=\"https://www.rippling.com/careers#:~:text=GLOBAL%20EMPLOYEES-,%241.4B%2B,-RAISED%20TO%20DATE\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"white-space:pre-wrap;\">Rippling has raised $1.4B+</span></a><span style=\"font-size:11pt;white-space:pre-wrap;\"> from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.</span></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><br></p><p style=\"font-family:"Basel Grotesk",Arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px 0px;padding:0px;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">We prioritize candidate safety. Please be aware that all official communication will only be sent from @</span><a href=\"http://www.Rippling.com\" target=\"_blank\" class=\"css-173makr-linkStyle\" style=\"color:rgb(30,74,169);cursor:pointer;\"><span style=\"font-size:11pt;white-space:pre-wrap;\">Rippling.com</span></a><span style=\"font-size:11pt;white-space:pre-wrap;\"> addresses.</span></p>"
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