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Training Specialist Enrollment Specialist - HealthNet
097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001 · HealthNet, Inc, Indianapolis, IN, US, Indianapolis, IN · Active · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001 |
| Title | Training Specialist Enrollment Specialist - HealthNet |
| Normalized title | - |
| Department / team | - |
| Location | HealthNet, IN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2019-09-20 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
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| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in HealthNet. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 097383d5 8e32 45ce A50a 64c6609c06c1 19000101 000001 |
| Source | 09d11597-2215-4ff8-b5d0-38e34352e3c7 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Under the direction of the Outreach & Enrollment
Manager, organizes and conducts outreach and enrollment training. Develops educational programs to
instill retention. Maintains records of training activities and
employee attendance. Participates in the selection of training
materials, handbooks, demonstration models and visual aids. Maintains
and instructs course certification through the Indiana Department of
Insurance. Updates training materials as required by application,
policy and procedural changes. Works directly with Auditor, Billing Specialist Team Lead,
Quality and Enrollment Manager to gather required data for training and
support activities.
Essential Functions
System Maintenance/Support:
Maintains and makes updates and changes to patient
management system. Assures
that referring physician and insurance information are properly set
up in the system. Makes sure
that all changes in the system are reported to manager and billing
staff. Monitors, Resolves
and delegates tasks received by center staff.
Training
This position primary activity is providing training
to support the outreach and enrollment efforts of HealthNet to increase
the number of families successfully enrolled in and retaining
health insurance. This includes, but is not limited to, the
following duties: Prepares teaching outline and instructional
methods such as individual training, group instruction,
demonstrations and guidelines. Gains knowledge of outreach and enrollment
work flows and functions that directly affect financial outcomes
and require applicable training. Updates data used in HealthNet’s annual
skills fair testing. Delivers teaching aids such as training handbooks,
demonstration models, multimedia visual aids, and computer
tutorials. Reports on
progress of employees as required. Participates in monthly training programs on policies and
procedures related to enrollment including proper use of sliding
fee scales. The Outreach and Enrollment Training Specialist must be
self-motivated and able to manage multiple tasks as well as
supporting the O&E efforts of HealthNet; coordinating training
with IPHCA and Indiana Department of Insurance to ensure members
are up tot date of the latest information about Medicaid,
marketplace FSSA application guidelines, procedures and health care
reform; best practices and information sharing; monitoring and
reporting on barriers to enrollment and retention in public health
coverage programs. In state travel may be required.
Auditing/Projects:
Assists Rev Cycle Auditor, Enrollment Manager and RCS
Training Specialist to ensure patient financial data is properly
obtained and recorded and that accounts receivable policies are
being followed by Front Line Staff. Makes sure that all managed care policies are reported to
appropriate management teams to reduce the volume of denied
claims. Works with Rev Cycle
Auditor and Enrollment Manager to obtain audit data needed to
improve enrollment services workflow and efficiencies
Miscellaneous:
Assists with IHCP application process, submission and follow-up
as needed and overall enrollment workflows.
Reporting:
Extracts data to ensure all data entry elements are
entered according to government/internal policy. Works with O&E Manager to
correct errors reported by enrollment team.
Quality Compliance:
Maintains compliance with applicable policies, procedures,
performance and quality standards. Identifies and communicates opportunities for improvement
HIPPA:
Maintains at all times the confidentiality of any
patient or employee medical, financial, or personal information,
and other information, records and data to which there is access.
Views, uses or discloses such information only for reason necessary
to perform duties. Responsible for challenging unauthorized individuals from
viewing such confidential patient or employee information or
accessing restricted areas. Applies knowledge and understanding of Medicare and Medicaid
regulations and billing, particularly as it applies to prevention
of sanctions under Fraud and Abuse initiatives
Service Excellence:
Meets expectations of preeminent service, including
behavior that models: Service Excellence-Every encounter, every time, no
exceptions and no excuses. Consistently demonstrates excellent communication,
quality, professionalism and environment
Physical Requirements:
Able to be involved in varying degrees of prolonged
standing, walking, sitting, bending, squatting, stooping and
ascending, descending stairways. Also, must be able to physically lift and carry up to 30lbs
as well as be able to lift, push and/or pull equipment. Able to handle varying degrees of
pressure, stress, fatigue as well as be able to perform duties
during periods of varied and/or prolong work hours. Capable of performing functions
requiring hand and eye coordination. Maintain state of health, which
permits exposure to ill patients. Have good eyesight and hearing with or without corrective
devices. Capable of
performing functions requiring prolonged computer usage including
monitor, keyboard and mouse.
The
preceding essential function statements are not intended to be an
exhaustive list of tasks and functions for this position. Job
descriptions provide a representative summary of the major duties and
responsibilities performed by incumbents. Other tasks and functions may
be assigned as needed to fulfill the mission of the organization.
QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:
Requires 2-5 years of instructional classroom training
In-depth knowledge of Front Office Operations/Revenue
Cycle workflows/Enrollment process/Indiana Department of Insurance
process for Indiana Navigator certification and requirements.
Requires experience in patient third party
billing/collections with in-depth knowledge of specific third party
requirements
Requires knowledge of payer mixes; knowledge of
Medicare/Medicaid regulations and billing requirements
Requires basic knowledge of Federally Qualified Health
Centers and sliding fee scale discounts for uninsured patients. Requires basic knowledge of
government regulations
Requires a basic understanding of medical terminology
and medical coding practices (CPT; HCPCS; ICD)
Ability to effectively present information and respond
to questions from groups of trainees.
Ability to apply common sense understanding to carry out
instructions furnished in written, oral or diagram form.
Ability to deal with problems involving several concrete
variables in standardized situations.
Ability to effectively create documents using Word,
Excel and PowerPoint software applications
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily.
These requirements are representative of the knowledge,
skill, and/or ability required.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Must have the
ability to be sufficiently mobile to access geographically separated
areas and facilities.
Requires
High School Diploma or equivalent. Indiana Navigator Certification.
EVALUATION OF
PERFORMANCE:
The Training Specialist will receive annual performance evaluations that rate job
performance in accordance with HealthNet vision, mission, policies and
procedures. The evaluations may include, but not be limited to, performance of
many of the specific skills and abilities noted above. The Training Specialist is expected to present an exemplary professional image; maintain a
positive attitude toward work and HealthNet; display a willingness to accept
and complete assigned job responsibilities and duties; demonstrate the ability
to independently exercise judgment, supervise staff if applicable, and complete
all phases of assigned tasks or projects; and serve as a positive role model
for other HealthNet staff.
EQUAL EMPLOYMENT OPPORTUNITY:
HealthNet is an Equal Employment Opportunity
Employer and employment decisions are made without regard to race, color, sex,
religion, national origin, age, disability, sexual orientation, or any other
category protected by federal, state, or local law.
Full job record
| Job ID | 76fb88a31a832fbe575b35d4e863491fda0fb16b |
| Org ID | 48f1e76e-40d1-49cf-8f64-6c1ea8b7a85b |
| Source ID | 09d11597-2215-4ff8-b5d0-38e34352e3c7 |
| Board ID | 09d11597-2215-4ff8-b5d0-38e34352e3c7 |
| Provider | adp_workforcenow |
| Provider Job Key | 241428 |
| Title | Training Specialist Enrollment Specialist - HealthNet |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | HealthNet, Inc, Indianapolis, IN, US, Indianapolis, IN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | HealthNet |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=097383d5-8e32-45ce-a50a-64c6609c06c1&ccId=19000101_000001&lang=en_US&type=JS&jobId=241428&jwId=2670419361_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=097383d5-8e32-45ce-a50a-64c6609c06c1&ccId=19000101_000001&lang=en_US&type=JS&jobId=241428&jwId=2670419361_1 |
| First Seen At | 2026-05-31 18:14:41Z |
| Last Seen At | 2026-06-06 12:34:44Z |
| Last Checked At | 2026-06-06 12:34:44Z |
| Last Changed At | 2026-06-06 12:34:44Z |
| Inactive At | — |
| Source Posted At | 2019-09-20 12:41:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=097383d5-8e32-45ce-a50a-64c6609c06c1|19000101_000001/date=2026-06-06/2026-06-06T12-34-41-929Z-adebfbdeeeb8d2e102003af32b47533852ebcc534a36d893cd7e7ce6df786b7f.json |
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"requisitionDescription": "<div><p> </p>\n<p><span style=\"background-color: white;font-size: 12pt;\">Under the direction of the Outreach & Enrollment<br> Manager, organizes and conducts outreach and enrollment training.</span> <span style=\"background-color: white;font-size: 12pt;\">Develops educational programs to<br> instill retention. Maintains records of training activities and<br> employee attendance. Participates in the selection of training<br> materials, handbooks, demonstration models and visual aids. Maintains<br> and instructs course certification through the Indiana Department of<br> Insurance. Updates training materials as required by application,<br> policy and procedural changes.</span> <span style=\"background-color: white;font-size: 12pt;\">Works directly with Auditor, Billing Specialist Team Lead,<br> Quality and Enrollment Manager to gather required data for training and<br> support activities.</span> </p>\n<p> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Essential Functions</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">System Maintenance/Support:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Maintains and makes updates and changes to patient<br> management system.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Assures<br> that referring physician and insurance information are properly set<br> up in the system.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Makes sure<br> that all changes in the system are reported to manager and billing<br> staff.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Monitors, Resolves<br> and delegates tasks received by center staff.</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Training</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">This position primary activity is providing training<br> to support the outreach and enrollment efforts of HealthNet to increase<br> the number of families successfully enrolled in and retaining<br> health insurance. This includes, but is not limited to, the<br> following duties: Prepares teaching outline and instructional<br> methods such as individual training, group instruction,<br> demonstrations and guidelines. Gains knowledge of outreach and enrollment<br> work flows and functions that directly affect financial outcomes<br> and require applicable training. Updates data used in HealthNet’s annual<br> skills fair testing.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Delivers teaching aids such as training handbooks,<br> demonstration models, multimedia visual aids, and computer<br> tutorials.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Reports on<br> progress of employees as required.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Participates in monthly training programs on policies and<br> procedures related to enrollment including proper use of sliding<br> fee scales. The Outreach and Enrollment Training Specialist must be<br> self-motivated and able to manage multiple tasks as well as<br> supporting the O&E efforts of HealthNet; coordinating training<br> with IPHCA and Indiana Department of Insurance to ensure members<br> are up tot date of the latest information about Medicaid,<br> marketplace FSSA application guidelines, procedures and health care<br> reform; best practices and information sharing; monitoring and<br> reporting on barriers to enrollment and retention in public health<br> coverage programs. In state travel may be required. </span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Auditing/Projects:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Assists Rev Cycle Auditor, Enrollment Manager and RCS<br> Training Specialist to ensure patient financial data is properly<br> obtained and recorded and that accounts receivable policies are<br> being followed by Front Line Staff.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Makes sure that all managed care policies are reported to<br> appropriate management teams to reduce the volume of denied<br> claims.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Works with Rev Cycle<br> Auditor and Enrollment Manager to obtain audit data needed to<br> improve enrollment services workflow and efficiencies</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Miscellaneous:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Assists with IHCP application process, submission and follow-up<br> as needed and overall enrollment workflows. </span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Reporting:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Extracts data to ensure all data entry elements are<br> entered according to government/internal policy.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Works with O&E Manager to<br> correct errors reported by enrollment team.</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Quality Compliance:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Maintains compliance with applicable policies, procedures,<br> performance and quality standards.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Identifies and communicates opportunities for improvement</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">HIPPA:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Maintains at all times the confidentiality of any<br> patient or employee medical, financial, or personal information,<br> and other information, records and data to which there is access.<br> Views, uses or discloses such information only for reason necessary<br> to perform duties.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Responsible for challenging unauthorized individuals from<br> viewing such confidential patient or employee information or<br> accessing restricted areas.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Applies knowledge and understanding of Medicare and Medicaid<br> regulations and billing, particularly as it applies to prevention<br> of sanctions under Fraud and Abuse initiatives</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Service Excellence:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Meets expectations of preeminent service, including<br> behavior that models:</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Service Excellence-Every encounter, every time, no<br> exceptions and no excuses.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Consistently demonstrates excellent communication,<br> quality, professionalism and environment</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Physical Requirements:</span> </p>\n<p><span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Able to be involved in varying degrees of prolonged<br> standing, walking, sitting, bending, squatting, stooping and<br> ascending, descending stairways.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Also, must be able to physically lift and carry up to 30lbs<br> as well as be able to lift, push and/or pull equipment.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Able to handle varying degrees of<br> pressure, stress, fatigue as well as be able to perform duties<br> during periods of varied and/or prolong work hours.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Capable of performing functions<br> requiring hand and eye coordination.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Maintain state of health, which<br> permits exposure to ill patients.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Have good eyesight and hearing with or without corrective<br> devices.</span> <span style=\"background-color: rgb(238,238,238);font-size: 12pt;\">Capable of<br> performing functions requiring prolonged computer usage including<br> monitor, keyboard and mouse. </span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">The<br> preceding essential function statements are not intended to be an<br> exhaustive list of tasks and functions for this position. Job<br> descriptions provide a representative summary of the major duties and<br> responsibilities performed by incumbents. Other tasks and functions may<br> be assigned as needed to fulfill the mission of the organization.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">QUALIFICATIONS/KNOWLEDGE/SKILLS/ABILITIES:</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires 2-5 years of instructional classroom training</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">In-depth knowledge of Front Office Operations/Revenue<br> Cycle workflows/Enrollment process/Indiana Department of Insurance<br> process for Indiana Navigator certification and requirements. </span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires experience in patient third party<br> billing/collections with in-depth knowledge of specific third party<br> requirements</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires knowledge of payer mixes; knowledge of<br> Medicare/Medicaid regulations and billing requirements</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires basic knowledge of Federally Qualified Health<br> Centers and sliding fee scale discounts for uninsured patients.</span> <span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires basic knowledge of<br> government regulations</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Requires a basic understanding of medical terminology<br> and medical coding practices (CPT; HCPCS; ICD)</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Ability to effectively present information and respond<br> to questions from groups of trainees.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Ability to apply common sense understanding to carry out<br> instructions furnished in written, oral or diagram form.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Ability to deal with problems involving several concrete<br> variables in standardized situations.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Ability to effectively create documents using Word,<br> Excel and PowerPoint software applications</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">To perform this job successfully, an individual must be<br> able to perform each essential duty satisfactorily.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">These requirements are representative of the knowledge,<br> skill, and/or ability required.</span> </p>\n<p><span style=\"background-color: rgb(204,204,204);font-size: 12pt;\">Reasonable accommodations may be made to enable<br> individuals with disabilities to perform the essential functions.</span> </p>\n<p><span style=\"color: black;background-color: rgb(204,204,204);font-size: 12pt;\">Must have the<br> ability to be sufficiently mobile to access geographically separated<br> areas and facilities.</span> </p>\n<p> <span style=\"background-color: white;font-size: 12pt;\">Requires<br> High School Diploma or equivalent. Indiana Navigator Certification. </span> </p>\n<p><span style=\"font-size: 12pt;\">EVALUATION OF<br> PERFORMANCE:</span> </p>\n<p><span style=\"font-size: 12pt;\">The Training Specialist</span> <span style=\"font-size: 12pt;\">will receive annual performance evaluations that rate job<br>performance in accordance with HealthNet vision, mission, policies and<br>procedures. The evaluations may include, but not be limited to, performance of<br>many of the specific skills and abilities noted above. The Training Specialist</span> <span style=\"font-size: 12pt;\">is expected to present an exemplary professional image; maintain a<br>positive attitude toward work and HealthNet; display a willingness to accept<br>and complete assigned job responsibilities and duties; demonstrate the ability<br>to independently exercise judgment, supervise staff if applicable, and complete<br>all phases of assigned tasks or projects; and serve as a positive role model<br>for other HealthNet staff.</span> </p>\n<p> </p>\n<p><span style=\"font-size: 12pt;\">EQUAL EMPLOYMENT OPPORTUNITY:</span> </p>\n<p><span style=\"font-size: 12pt;\">HealthNet is an Equal Employment Opportunity<br>Employer and employment decisions are made without regard to race, color, sex,<br>religion, national origin, age, disability, sexual orientation, or any other<br>category protected by federal, state, or local law. </span> </p>\n</div>\n",
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