Home › Companies › D310960d E25c 402a B6d1 44361622a2cc 19000101 000001 › Customer Service Representative
Customer Service Representative
D310960d E25c 402a B6d1 44361622a2cc 19000101 000001 · Cranbury, NJ, US, Cranbury, NJ · Remote · Active · $21–$24 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | D310960d E25c 402a B6d1 44361622a2cc 19000101 000001 |
| Title | Customer Service Representative |
| Normalized title | - |
| Department / team | - |
| Location | Cranbury, NJ, United States |
| Work model | Remote / Remote |
| Employment type | Full Time |
| Salary | $21–$24 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-31 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from D310960d E25c 402a B6d1 44361622a2cc 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Cranbury. | Open |
| Work model jobs | Active Remote postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D310960d E25c 402a B6d1 44361622a2cc 19000101 000001 |
| Source | d4a3dd12-2fe4-49b1-a6da-2582fc654ea2 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Spectrum Quartz, by Hirsch Glass, is a premium surface that combines the beauty of natural stone with the renowned strength and durability of quartz. A leader in innovative blending techniques, Spectrum Quartz features a stunning combination of movement and depth.
What You’ll Be Doing:
As the main point of contact for local customers in a small office, your primary responsibility will be to manage customer accounts and process orders using Epicor P21 and Salesforce. Additionally, you will be responsible for collecting customer payments, following up on open receivables, and providing real-time and accurate information about product availability and order status and appropriately identifying and escalating customer issues. You will also assist customers in scheduling viewing appointments and facilitate walk-in quartz slab viewings while collaborating and effectively working cross functionally with Operations, Sales, and Accounting. The successful candidate should have an outgoing personality, perseverance, outstanding communication skills, ability to multi-task, self-reliance, and great time management skills.
Moreover, you will take complete ownership of customer orders and sample data processing, and respond to all customer inquiries in a prompt and professional manner via phone and email. You will collaborate daily with the Operations and Sales teams on customer accounts, orders, and delivery status. Additionally, you will act as a backup Customer Service Representative (CSR) for the other five (5) US locations, as needed. On occasion, perform additional duties as required and or requested.
You’re A Great Fit If You Have:
A high degree of experience and comfort with computer software is mandatory, along with the ability to navigate in a multi-window based environment
Attention to details, establish priorities, meet deadlines, and work independently in a small office with a remote team
Sound judgment and problem-solving capabilities
Clean criminal and driving record
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Required Education and/or Experience:
High School Diploma, some college (preferred)
Three (3) or more years of prior Customer Service experience
Excellent written and verbal communication skills
Experience using Microsoft 365, Salesforce (preferred), and comfortable navigating computer software
Positive and self-motivated individual who can work independently
What We Offer:
Market competitive hourly rate. Great Mon-Fri. schedule, opt-in or opt-out of 90% company paid medical & dental healthcare plans, and vision insurance available, matching 401K program, paid time off, and paid holidays.
Full job record
| Job ID | 76f5f1547bab7cb9f9b9355ca8a2832df4a69b62 |
| Org ID | 7e6591f0-2e01-4ffb-82c7-dbfaff9537ea |
| Source ID | d4a3dd12-2fe4-49b1-a6da-2582fc654ea2 |
| Board ID | d4a3dd12-2fe4-49b1-a6da-2582fc654ea2 |
| Provider | adp_workforcenow |
| Provider Job Key | 560415 |
| Title | Customer Service Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Cranbury, NJ, US, Cranbury, NJ |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | remote |
| Remote Policy | remote |
| Country | United States |
| Region | NJ |
| City | Cranbury |
| Salary Raw | 21 To 24 (USD) Hourly |
| Salary Min | 21 |
| Salary Max | 24 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d310960d-e25c-402a-b6d1-44361622a2cc&ccId=19000101_000001&lang=en_US&type=JS&jobId=560415&jwId=9201526738287_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=d310960d-e25c-402a-b6d1-44361622a2cc&ccId=19000101_000001&lang=en_US&type=JS&jobId=560415&jwId=9201526738287_1 |
| First Seen At | 2026-05-31 18:57:42Z |
| Last Seen At | 2026-06-06 13:31:09Z |
| Last Checked At | 2026-06-06 13:31:09Z |
| Last Changed At | 2026-06-06 13:31:09Z |
| Inactive At | — |
| Source Posted At | 2026-03-31 19:59:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=d310960d-e25c-402a-b6d1-44361622a2cc|19000101_000001/date=2026-06-06/2026-06-06T13-31-09-373Z-5fd76f863f71eb2051d99a634c7ed7e220fd15064af7c0afff54f5474d8215f9.json |
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"requisitionDescription": "<div><p><br></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\" id=\"isPasted\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Spectrum Quartz, by Hirsch Glass, is a premium surface that combines the beauty of natural stone with the renowned strength and durability of quartz. A leader in innovative blending techniques, Spectrum Quartz features a stunning combination of movement and depth. </span></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">What You’ll Be Doing:</span></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">As the main point of contact for local customers in a small office, your primary responsibility will be to manage customer accounts and process orders using Epicor P21 and Salesforce. Additionally, you will be responsible for collecting customer payments, following up on open receivables, and providing real-time and accurate information about product availability and order status and appropriately identifying and escalating customer issues. You will also assist customers in scheduling viewing appointments and facilitate walk-in quartz slab viewings while collaborating and effectively working cross functionally with Operations, Sales, and Accounting. The successful candidate should have an outgoing personality, perseverance, outstanding communication skills, ability to multi-task, self-reliance, and great time management skills.</span></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Moreover, you will take complete ownership of customer orders and sample data processing, and respond to all customer inquiries in a prompt and professional manner via phone and email. You will collaborate daily with the Operations and Sales teams on customer accounts, orders, and delivery status. Additionally, you will act as a backup Customer Service Representative (CSR) for the other five (5) US locations, as needed. On occasion, perform additional duties as required and or requested.</span></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><strong>You’re A Great Fit If You Have:</strong></span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:11pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">A high degree of experience and comfort with computer software is mandatory, along with the ability to navigate in a multi-window based environment</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Attention to details, establish priorities, meet deadlines, and work independently in a small office with a remote team</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Sound judgment and problem-solving capabilities</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Clean criminal and driving record</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:11pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\"><strong>Required Education and/or Experience:</strong></span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:11pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">High School Diploma, some college (preferred)</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Three (3) or more years of prior Customer Service experience</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Excellent written and verbal communication skills</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience using Microsoft 365, Salesforce (preferred), and comfortable navigating computer software</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.38;background-color:#ffffff;margin-top:0pt;margin-bottom:11pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Positive and self-motivated individual who can work independently</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">What We Offer:</span></p><p dir=\"ltr\" style=\"line-height:1.92;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:10.5pt;font-family:Arial,sans-serif;color:#222222;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Market competitive hourly rate. Great Mon-Fri. schedule, opt-in or opt-out of 90% company paid medical & dental healthcare plans, and vision insurance available, matching 401K program, paid time off, and paid holidays. </span></p><p><br></p><p><br></p><p><br></p></div>\n",
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},
"requisitionTitle": "Customer Service Representative",
"clientRequisitionID": "1135",
"organizationalUnits": [],
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"additionalProperties": {},
"requisitionLocations": [
{
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"postalCode": "08512",
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}
},
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"shortName": " Cranbury, NJ, US"
},
"aliasNames": []
}
],
"screeningRequirements": [],
"sponsoredVisaTypeCodes": []
},
"detail_meta": {
"url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/560415?cid=d310960d-e25c-402a-b6d1-44361622a2cc&ccId=19000101_000001&lang=en_US&locale=en_US",
"http_status": 200,
"content_type": "application/json;charset=UTF-8",
"response_bytes": 16098
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/76f5f1547bab7cb9f9b9355ca8a2832df4a69b62?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/7e6591f0-2e01-4ffb-82c7-dbfaff9537eaJSONGET https://api.bluedoor.sh/job-postings/v1/sources/d4a3dd12-2fe4-49b1-a6da-2582fc654ea2JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/76f5f1547bab7cb9f9b9355ca8a2832df4a69b62/eventsJSON