Z1 Customer Service Representative

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    "city": "Carrollton",
    "region": "GA",
    "country": "United States",
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  "workplace_type": "on_site",
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    "description_html": "<p><strong>Customer Service Representative</strong></p><p>Carrollton, GA (West Atlanta area) - Full Time</p><p>Customer service is an important part of the customer experience here at Z1 Motorsports. Become a part of our growing team assisting clients with shipping logistics, returning products, processing damaged or lost package claims, and providing technical support to achieve complete customer satisfaction. As a customer service representative your duties will include:</p><p><u><strong>DUTIES AND RESPONSIBILITIES:</strong></u></p><p><u><strong>Customer Service</strong></u></p><ul><li>Interact with customer in person, over the phone, and through email</li><li>Set up returns and exchanges</li><li>Cancellations and order modifications</li><li>Ensure order accuracy</li><li>Verify part numbers and fitment</li><li>Shipping claims for damaged or lost orders</li><li>Provide technical support</li><li>Respond to customers in timely manor</li><li>Other duties as assigned</li></ul><p><u><strong>Availability</strong></u></p><ul><li>Must be onsite</li><li>40-hour workweek with occasional nights and weekends</li></ul>",
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      "description": "<p>Description</p><p><strong>Customer Service Representative</strong></p><p>Carrollton, GA (West Atlanta area) - Full Time</p><p>Customer service is an important part of the customer experience here at Z1 Motorsports. Become a part of our growing team assisting clients with shipping logistics, returning products, processing damaged or lost package claims, and providing technical support to achieve complete customer satisfaction. As a customer service representative your duties will include:</p><p><u><strong>DUTIES AND RESPONSIBILITIES:</strong></u></p><p><u><strong>Customer Service</strong></u></p><ul><li>Interact with customer in person, over the phone, and through email</li><li>Set up returns and exchanges</li><li>Cancellations and order modifications</li><li>Ensure order accuracy</li><li>Verify part numbers and fitment</li><li>Shipping claims for damaged or lost orders</li><li>Provide technical support</li><li>Respond to customers in timely manor</li><li>Other duties as assigned</li></ul><p><u><strong>Availability</strong></u></p><ul><li>Must be onsite</li><li>40-hour workweek with occasional nights and weekends</li></ul><p>Requirements</p><p><u><strong>EXPERIENCE & QUALIFICATIONS:</strong></u></p><ul><li>Positive attitude and customer service mindset</li><li>Automotive knowledge preferred </li><li>Basic Computer Skill knowledge</li><li>Proficient in Microsoft Office suite</li><li>Exhibit strong communication skills</li><li>Bilingual (Spanish) proficiency preferred</li><li>Customer Service/Call center experience preferred </li></ul>",
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