Home › Companies › Eppr Fa Us2 Oraclecloud Com CX 1 › Call Center Representative -FlexStaff (TEMP)
Call Center Representative -FlexStaff (TEMP)
Eppr Fa Us2 Oraclecloud Com CX 1 · Garden City, Nassau, United States; 200 Garden City Plaza, Suite 100, Garden City, NY, US · Active · $20 / hour · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eppr Fa Us2 Oraclecloud Com CX 1 |
| Title | Call Center Representative -FlexStaff (TEMP) |
| Normalized title | - |
| Department / team | Patient Financial Services |
| Location | Garden City, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $20 / hour |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-04 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eppr Fa Us2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Garden City. | Open |
| Department jobs | Active postings in Patient Financial Services. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eppr Fa Us2 Oraclecloud Com CX 1 |
| Source | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
*Must have prior experience with EPIC
Location: Garden City
Pay Rate: $20-22/hour
Schedule: Must be available to work any 8 hour shifts for a 40 hour work week between 8am & 8pm (For example 9:00am-5:30pm)
Our company’s mission is to restore quality of life and promote overall patient wellness. We are committed to providing the most comprehensive Physical & Aquatic Therapy and customer support in the Physical & Aquatic Therapy Industry through excellence in education, service and marketing.
Under direct supervision of the Patient Satisfaction Manager, the Patient Satisfaction Coordinator is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care.
Essential Functions:
Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls Knowledge & Skills Required:
High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills Physical Requirements
The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.
Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others).
*Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Full job record
| Job ID | 76605229b77cead7e5af02fde8fffce540226910 |
| Org ID | b2dd50e6-57c6-4813-98fb-991ff22cbb19 |
| Source ID | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| Board ID | 972504ea-bc50-4bcb-ad31-fdb7dc058d6f |
| Provider | oracle_hcm |
| Provider Job Key | 190337 |
| Title | Call Center Representative -FlexStaff (TEMP) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Garden City, Nassau, United States; 200 Garden City Plaza, Suite 100, Garden City, NY, US |
| Department | Patient Financial Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | Garden City |
| Salary Raw | Description *Must have prior experience with EPIC Location: Garden City Pay Rate: $20-22/hour Schedule: Must be available to work any 8 hour shifts for a 40 hour work week between 8am & 8pm (For example 9:00am-5:30pm) Our company’s mission is to restore quality of life and promote overall patient wellness. We are committed to providing the most comprehensive Physical & Aquatic Therapy and customer support in the Physical & Aquatic Therapy Industry through excellence in education, service and marketing. Under direct supervision of the Patient Satisfaction Manager, the Patient Satisfaction Coordinator is responsible for assisting in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Essential Functions: Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. Route escalated calls to the appropriate department and personnel. Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. Answer a high volume of calls Knowledge & Skills Required: High School Diploma or equivalent Strong customer service skills; ability to diffuse client frustrations Excellent interpersonal and communication skills Ability to use logic and problem-solving skills to resolve issues Ability to work independently under tight deadlines in a rapidly changing environment Excellent time management and organizational skills Physical Requirements The above statements are meant to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the company’s services (may include: visitors, patients, staff members, or others). *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity). |
| Salary Min | 20 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/190337 |
| Apply URL | https://eppr.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/190337 |
| First Seen At | 2026-06-06 11:43:21Z |
| Last Seen At | 2026-06-06 11:43:21Z |
| Last Checked At | 2026-06-06 11:43:21Z |
| Last Changed At | 2026-06-06 11:43:21Z |
| Inactive At | — |
| Source Posted At | 2026-06-04 14:57:56Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eppr.fa.us2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-42-50-320Z-637d2417fb770541fd1454d5cb74d9616d124d3d5bfadcf2b9c0798baa957e2d.json |
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