FC Lead - Returns

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    "jobReqId": "R-102353",
    "location": "Groveport-OH Fulfillment Center 1",
    "postedOn": "Posted 20 Days Ago",
    "timeType": "Full time",
    "startDate": "2026-05-13",
    "externalUrl": "https://wd1.myworkdaysite.com/recruiting/cart/Cart/job/Groveport-OH-Fulfillment-Center-1/FC-Lead---Returns_R-102353",
    "jobPostingId": "FC-Lead---Returns_R-102353",
    "jobDescription": "<p><u><b>Job Description:</b></u></p><p></p><div><div><p><b><span>Who We Are:</span></b><span> </span></p></div><div><p><span><span>We’re</span><span><span> </span>Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C,<span> </span></span><span>B2B</span><span><span> </span>and public sector organizations to unify commerce operations from product discovery to product delivery.</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><span><span>We’re</span><span><span> </span></span><span>building toward</span><span><span> </span>a world where commerce has no bounds. Our enterprise-grade software,<span> </span></span><span>services</span><span><span> </span>and<span> </span></span><span>logistics</span><span><span> </span>infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><span><span>Our goal is to be the global backbone of commerce. To achieve it,<span> </span></span><span>we’re</span><span><span> </span>looking for entrepreneurial,<span> </span></span><span>innovative</span><span><span> </span>and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are.<span> </span></span><span>Sound</span><span><span> </span>like you?<span> </span></span><span>We’d</span><span><span> </span>love to hear from you.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Cart.com Fast Facts:</span></b><span> </span></p></div><div><ul><li><p><span><span>6,000&#43; customers worldwide</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>1,600&#43; employees globally</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>1</span><span>8</span><span><span> </span>warehouses nationwide, totaling over<span> </span></span><span>10 million square feet</span><span><span> </span>of space</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Headquartered in Houston, TX with international offices in Mexico and Poland</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Our values:</span></b><span> </span></p></div><div><p><span><span>Cart.com is building a company that is committed to living out these 6 core values:</span></span><span> </span></p></div><div><ul><li><p><b><span>Be brand obsessed:</span></b><span><span><span> </span>Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Think beyond the box:</span></b><span><span><span> </span>“We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Don’t</span><span><span> </span>give up:</span></b><span><span><span> </span>We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Speak up:<span> </span></span></b><span><span>We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><b><span>Work together:</span></b><span><span><span> </span></span><span>We’ve</span><span><span> </span>built a team that prides itself on diversity of thought and background. Collaboration is better<span> </span></span><span>with</span><span><span> </span>contrast.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Remember to be human:</span></b><span><span><span> </span>We work hard, but we leave room for the people,<span> </span></span><span>places</span><span><span> </span>and things that we love.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Onsite:</span></b><span><span> </span></span><br /><i><span>This position is open to applicants or individuals who<span> </span></span><span>are located in</span><span><span> </span>or<span> </span></span><span>around  Groveport OH a</span><span>nd able to work 1st shift </span><span>scheduled 6AM-2:30PM </span><span>with flexibility for longer hours based<span> </span></span><span>off of</span><span><span> </span>business and peak needs.</span></i><span> </span></p></div><div><p><span><span> </span></span></p></div><div><p><b><span>The Role:</span></b><span> </span></p></div><div><p><span><span>T</span></span><span><span>he<span> </span></span></span><b><span>Fulfillment Center Lead</span></b><span><span><span> </span></span><span>is</span></span><span><span><span> </span>responsible for</span><span><span> </span>overseeing daily operations across<span> </span></span><span>wholesale,<span> </span></span><span>inbound, outbound, returns, inventory control,<span> </span></span><span>or</span><span><span> </span>kitting functions</span><span>. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members while<span> </span></span><span>maintaining</span><span><span> </span>compliance with company policies and safety standards.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What<span> </span></span><span>You’ll</span><span><span> </span>Do:</span></b><span> </span></p></div><div><p><span><span>• Lead teams in<span> </span></span><span>wholesale, inbound, outbound, returns, inventory control, or kitting<span> </span></span><span>responsibilities</span><span><span> </span></span><span>per Jazz and client-specific SOPs</span></span><span> </span></p></div><div><p><span><span>• Ensure<span> </span></span><span>accurate</span><span><span> </span>put-away of products into reserve and drop zone locations</span></span><span> </span></p></div><div><p><span><span>• Oversee replenishment of active locations based on system-generated tasks</span></span><span> </span></p></div><div><p><span><span>• Manage kitting operations including re-labeling, re-working, and product assembly</span></span><span> </span></p></div><div><p><span><span>•<span> </span></span><span>Monitor</span><span><span> </span>and ensure<span> </span></span><span>timely</span><span><span> </span>processing of returns<span> </span></span><span>in accordance with</span><span><span> </span>client requirements</span></span><span> </span></p></div><div><p><span><span>• Arrive prior to shift start to prepare workload distribution</span></span><span> </span></p></div><div><p><span><span>• Train<span> </span></span><span>and guide<span> </span></span><span>team members in shipping and receiving functions</span></span><span> </span></p></div><div><p><span><span>• Ensure adherence to scheduled break/lunch periods and time clock procedures</span></span><span> </span></p></div><div><p><span><span>•<span> </span></span><span>Support supervisor in<span> </span></span><span>achieving</span><span><span> </span>team</span><span><span> </span>productivity and goals</span><span> </span></span><span> </span></p></div><div><p><span><span>• Enforce company policies, safety protocols, sanitation standards, and ethical guidelines</span></span><span> </span></p></div><div><p><span><span>• Foster a collaborative and productive team environment</span></span><span> </span></p></div></div><div><p><span> </span></p></div><div><p><b><span>Who You Are:</span></b><span> </span></p></div><div><p><span><span>• A proactive leader who thrives in fast-paced environments</span></span><span> </span></p></div><div><p><span><span>• Strong communicator with the ability to motivate and guide teams</span></span><span> </span></p></div><div><p><span><span>• Detail-oriented and committed to operational excellence</span></span><span> </span></p></div><div><p><span><span>• Comfortable with physical activity and hands-on supervision</span></span><span> </span></p></div><div><p><span><span>• A team player who values collaboration and accountability</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What<span> </span></span><span>You’ve</span><span><span> </span>Done:</span></b><span> </span></p></div><div><p><span><span>• Earned a high school diploma or equivalent</span></span><span> </span></p></div><div><p><span><span>• 2</span><span>&#43;</span><span><span> </span>years of<span> </span></span><span>experience in distribution or warehouse operations</span></span><span> </span></p></div><div><p><span><span>•</span><span><span> </span></span><span>1&#43; years of<span> </span></span><span>previous</span><span><span> </span></span><span>lead or supervisory role in a warehouse setting</span></span><span> </span></p></div><div><p><span><span>• Gained<span> </span></span><span>proficiency</span><span><span> </span>in warehouse management systems and operational SOPs</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Nice to Haves:</span></b><span> </span></p></div><div><p><span><span>• Bilingual (English/Spanish)</span></span><span> </span></p></div><div><p><span><span>• Experience with kitting or product rework operations</span></span><span> </span></p></div><div><p><span><span>• Familiarity with Cart.com systems and workflows</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Physical Demands &amp; Working Conditions:</span></b><span> </span></p></div><div><p><span><span>• Frequent standing, walking, bending, stooping, and reaching</span></span><span> </span></p></div><div><p><span><span>• Occasional lifting and carrying of up to<span> </span></span><span>5</span><span>0<span> </span></span><span>lbs</span></span><span> </span></p></div><div><p><span><span>• Ability to<span> </span></span><span>maintain</span><span><span> </span>focus and attention for extended periods</span></span><span> </span></p></div><div><p><span><span>• Willingness to work overtime as needed</span></span><span> </span></p></div><div><p><span><span>• Exposure to warehouse machinery and variable environmental conditions</span></span><span> </span></p></div><p></p><p>Cart.com<span> is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>",
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