Learning Delivery Specialist (SDQ)

{
  "content_hash": "8af5c10bf93e324775fae6cef87504792065278eae77a804252540c8a27fe416",
  "source_hash": "acda0600ac5e8b4abdbe459e64da7d56daca774ed8bbd73b056ed92f73300754",
  "last_changed_at": "2026-06-20T11:46:18.436Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Santo Domingo, Distrito Nacional, 10128",
    "city": null,
    "region": null,
    "country": null,
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T12:07:38.855Z",
  "launch_scope": {
    "reason": "jazzhr_production_catalog",
    "included": true,
    "location": {
      "raw": "Santo Domingo, Distrito Nacional, 10128",
      "city": null,
      "region": null,
      "country": null,
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": []
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "detail": {
    "url": "https://hirehoratiocx.applytojob.com/apply/jobs/details/bvVXr0NYej?&",
    "heading": "Learning Delivery Specialist (SDQ)",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://hirehoratiocx.applytojob.com/apply/bvVXr0NYej/Learning-Delivery-Specialist-SDQ",
    "description_html": "<p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Position Summary:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Learning Delivery Specialist at Horatio plays a vital role in implementing training programs that enhance employee capabilities and performance. Working at the intersection of training facilitation and program coordination, this role ensures employees receive high-quality learning experiences. </span></span></span></span></span></span></p> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This position collaborates closely with Learning and Development subject-matter experts and key stakeholders to drive learning initiatives, manage logistics, and facilitate effective training sessions in virtual and in-person environments.</span></span></span></span></span></span></p> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Responsibilities:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Facilitation and Delivery</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Conduct engaging and interactive training sessions, workshops, and learning events.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deliver training content with clarity and effectiveness, adapting to various learning styles and ensuring participant engagement.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Utilize virtual training platforms and e-learning tools to deliver seamless remote learning experiences.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training Logistics and Coordination</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coordinate the logistical aspects of training programs, including scheduling, room and materials setup, and technology arrangements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prepare and update all necessary training materials, ensuring relevance and alignment with learning objectives.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage both virtual and physical learning environments, ensuring they are conducive to learning and engagement.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Participant Support and Engagement</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide comprehensive support to participants before, during, and after training sessions, addressing any questions or concerns.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate pre-training information and ensure participants are prepared for the session.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Troubleshoot technical issues promptly during virtual sessions and offer hands-on assistance.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Evaluation and Continuous Improvement</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collect and analyze feedback from participants, using insights to assess and enhance the effectiveness of training programs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prepare reports on training metrics, including attendance, completion rates, and participant feedback.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Stay updated on best practices in training delivery and BPO-specific learning trends to continuously improve training processes and outcomes.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaboration and Communication</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work closely with Learning and Development subject matter experts, and other stakeholders to ensure training content is current and aligned with organizational needs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with content developers to refine training materials and ensure they meet program goals.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide feedback and recommendations to enhance training content and delivery methods.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Required Skills/Abilities:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced English proficiency</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Knowledge of e-learning tools, LMS systems, and virtual training software is preferred.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High degree of empathy, patience, and commitment to fostering a positive and inclusive learning environment.</span></span></span></span></span></span></li></ul><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong communication and presentation skills, with the ability to convey information effectively to diverse audiences.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficient in virtual training platforms (e.g., Google Meets, Microsoft Teams, etc..) and learning management systems.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent organizational and time management abilities.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Adaptive and flexible, with a problem-solving mindset.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education and Experience:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor's degree in Education, Human Resources, Business, or a related field. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Relevant certifications in training or instructional design are a plus.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> 2+ years of experience in learning delivery, training facilitation, or similar roles, preferably in a BPO or fast-paced environment.</span></span></span></span></span></span></li></ul> <h3 style=\"line-height:1.7999999999999998;text-align:justify;margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Benefits: </span></span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance under </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ARS Humano</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Royal Plan (Option to upgrade to </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Max Royal</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Plan)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Quarterly performance bonuses</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free snacks every day</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free catered lunch every day</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free catered dinner (for those on night shifts)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Door-to-door transportation after 9:00 PM</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Happy hour on Fridays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Holiday parties!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">An amazing, unique office environment (no cubes, no assigned workstations!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Growth and development opportunities (the most in the industry!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Professional development courses by leading business schools like BARNA</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Yoga and workout classes (coming soon!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Community service opportunities (#HoratioCares)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Discounts at local restaurants and stores</span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.7999999999999998;text-align:justify;margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Life At Horatio: </span></span></span></span></span></span></span></span></h3><p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employee First (but actually...): </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page</span></span></span></span></span></span><a href=\"https://www.notion.so/hirehoratiord-to-see-it-for-yourself-33c49c43a62c466184af5b2b13cab9ce\" style=\"text-decoration:none;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span> hirehoratiord to see it for yourself.</span></span></span></span></span></span></span></span></a><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Cool Clients:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Growth Opportunities:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky is the limit at Horatio!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Wellness Program:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We are committed to spread mental health awareness and promote its importance. Horatio has in-house clinical psychologists to take care of its employees.</span></span></span></span></span></span></li></ul>",
    "description_text": "Position Summary:\n The Learning Delivery Specialist at Horatio plays a vital role in implementing training programs that enhance employee capabilities and performance. Working at the intersection of training facilitation and program coordination, this role ensures employees receive high-quality learning experiences.\n  This position collaborates closely with Learning and Development subject-matter experts and key stakeholders to drive learning initiatives, manage logistics, and facilitate effective training sessions in virtual and in-person environments.\n  Responsibilities:\n Facilitation and Delivery\n Conduct engaging and interactive training sessions, workshops, and learning events.\n Deliver training content with clarity and effectiveness, adapting to various learning styles and ensuring participant engagement.\n Utilize virtual training platforms and e-learning tools to deliver seamless remote learning experiences.\n   Training Logistics and Coordination\n Coordinate the logistical aspects of training programs, including scheduling, room and materials setup, and technology arrangements.\n Prepare and update all necessary training materials, ensuring relevance and alignment with learning objectives.\n Manage both virtual and physical learning environments, ensuring they are conducive to learning and engagement.\n   Participant Support and Engagement\n Provide comprehensive support to participants before, during, and after training sessions, addressing any questions or concerns.\n Communicate pre-training information and ensure participants are prepared for the session.\n Troubleshoot technical issues promptly during virtual sessions and offer hands-on assistance.\n   Evaluation and Continuous Improvement\n Collect and analyze feedback from participants, using insights to assess and enhance the effectiveness of training programs.\n Prepare reports on training metrics, including attendance, completion rates, and participant feedback.\n Stay updated on best practices in training delivery and BPO-specific learning trends to continuously improve training processes and outcomes.\n   Collaboration and Communication\n Work closely with Learning and Development subject matter experts, and other stakeholders to ensure training content is current and aligned with organizational needs.\n Collaborate with content developers to refine training materials and ensure they meet program goals.\n Provide feedback and recommendations to enhance training content and delivery methods.\n   Required Skills/Abilities:\n Advanced English proficiency\n Knowledge of e-learning tools, LMS systems, and virtual training software is preferred.\n High degree of empathy, patience, and commitment to fostering a positive and inclusive learning environment.\n Strong communication and presentation skills, with the ability to convey information effectively to diverse audiences.\n Proficient in virtual training platforms (e.g., Google Meets, Microsoft Teams, etc..) and learning management systems.\n Excellent organizational and time management abilities.\n Adaptive and flexible, with a problem-solving mindset.\n   Education and Experience:\n Bachelor's degree in Education, Human Resources, Business, or a related field.\n Relevant certifications in training or instructional design are a plus.\n  2+ years of experience in learning delivery, training facilitation, or similar roles, preferably in a BPO or fast-paced environment.\n   Benefits:\n Insurance under ARS Humano Royal Plan (Option to upgrade to Max Royal Plan)\n Quarterly performance bonuses\n Free snacks every day\n Free catered lunch every day\n Free catered dinner (for those on night shifts)\n Door-to-door transportation after 9:00 PM\n Happy hour on Fridays\n Holiday parties!\n An amazing, unique office environment (no cubes, no assigned workstations!)\n Growth and development opportunities (the most in the industry!)\n Professional development courses by leading business schools like BARNA\n Yoga and workout classes (coming soon!)\n Community service opportunities (#HoratioCares)\n Discounts at local restaurants and stores\n Life At Horatio:\n Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:\n Employee First (but actually...): At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page hirehoratiord to see it for yourself. Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!\n Cool Clients: We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!\n Growth Opportunities: We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky is the limit at Horatio!\n Wellness Program: We are committed to spread mental health awareness and promote its importance. Horatio has in-house clinical psychologists to take care of its employees.",
    "jsonld_jobposting": {
      "url": "https://hirehoratiocx.applytojob.com/apply/bvVXr0NYej/Learning-Delivery-Specialist-SDQ",
      "@type": "JobPosting",
      "title": "Learning Delivery Specialist (SDQ)",
      "@context": "http://schema.org/",
      "datePosted": "2026-06-09",
      "description": "<p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Position Summary:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">The Learning Delivery Specialist at Horatio plays a vital role in implementing training programs that enhance employee capabilities and performance. Working at the intersection of training facilitation and program coordination, this role ensures employees receive high-quality learning experiences. </span></span></span></span></span></span></p> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">This position collaborates closely with Learning and Development subject-matter experts and key stakeholders to drive learning initiatives, manage logistics, and facilitate effective training sessions in virtual and in-person environments.</span></span></span></span></span></span></p> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Responsibilities:</span></span></span></span></span></span></span></span></p><p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Facilitation and Delivery</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Conduct engaging and interactive training sessions, workshops, and learning events.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Deliver training content with clarity and effectiveness, adapting to various learning styles and ensuring participant engagement.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Utilize virtual training platforms and e-learning tools to deliver seamless remote learning experiences.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Training Logistics and Coordination</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Coordinate the logistical aspects of training programs, including scheduling, room and materials setup, and technology arrangements.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prepare and update all necessary training materials, ensuring relevance and alignment with learning objectives.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Manage both virtual and physical learning environments, ensuring they are conducive to learning and engagement.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Participant Support and Engagement</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide comprehensive support to participants before, during, and after training sessions, addressing any questions or concerns.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Communicate pre-training information and ensure participants are prepared for the session.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Troubleshoot technical issues promptly during virtual sessions and offer hands-on assistance.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Evaluation and Continuous Improvement</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collect and analyze feedback from participants, using insights to assess and enhance the effectiveness of training programs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Prepare reports on training metrics, including attendance, completion rates, and participant feedback.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Stay updated on best practices in training delivery and BPO-specific learning trends to continuously improve training processes and outcomes.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaboration and Communication</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Work closely with Learning and Development subject matter experts, and other stakeholders to ensure training content is current and aligned with organizational needs.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Collaborate with content developers to refine training materials and ensure they meet program goals.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Provide feedback and recommendations to enhance training content and delivery methods.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Required Skills/Abilities:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Advanced English proficiency</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Knowledge of e-learning tools, LMS systems, and virtual training software is preferred.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">High degree of empathy, patience, and commitment to fostering a positive and inclusive learning environment.</span></span></span></span></span></span></li></ul><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Strong communication and presentation skills, with the ability to convey information effectively to diverse audiences.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Proficient in virtual training platforms (e.g., Google Meets, Microsoft Teams, etc..) and learning management systems.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Excellent organizational and time management abilities.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Adaptive and flexible, with a problem-solving mindset.</span></span></span></span></span></span></li></ul> <p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Education and Experience:</span></span></span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Bachelor's degree in Education, Human Resources, Business, or a related field. </span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Relevant certifications in training or instructional design are a plus.</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> 2+ years of experience in learning delivery, training facilitation, or similar roles, preferably in a BPO or fast-paced environment.</span></span></span></span></span></span></li></ul> <h3 style=\"line-height:1.7999999999999998;text-align:justify;margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Benefits: </span></span></span></span></span></span></span></span></h3><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Insurance under </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">ARS Humano</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Royal Plan (Option to upgrade to </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Max Royal</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Plan)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Quarterly performance bonuses</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free snacks every day</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free catered lunch every day</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Free catered dinner (for those on night shifts)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Door-to-door transportation after 9:00 PM</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Happy hour on Fridays</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Holiday parties!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">An amazing, unique office environment (no cubes, no assigned workstations!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Growth and development opportunities (the most in the industry!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Professional development courses by leading business schools like BARNA</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Yoga and workout classes (coming soon!)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Community service opportunities (#HoratioCares)</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Discounts at local restaurants and stores</span></span></span></span></span></span></li></ul><h3 style=\"line-height:1.7999999999999998;text-align:justify;margin-top:19px;margin-bottom:5px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span>Life At Horatio: </span></span></span></span></span></span></span></span></h3><p style=\"line-height:1.7999999999999998;text-align:justify;margin-top:16px;margin-bottom:16px;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Horatio is changing the way people experience life at work. Yes, that’s right - working at Horatio is much different than anywhere you’ve ever worked. Here’s what makes our vibe different:</span></span></span></span></span></span></p><ul><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Employee First (but actually...): </span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">At Horatio, we are a family and that plays into everything we do. We know that our employees are the most important part of the team and we treat them as such! Just ask any member of our team about how different Horatio has been for them and why they love it so much! Or, feel free to check out our Instagram page</span></span></span></span></span></span><a href=\"https://www.notion.so/hirehoratiord-to-see-it-for-yourself-33c49c43a62c466184af5b2b13cab9ce\" style=\"text-decoration:none;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:underline;\"><span><span> hirehoratiord to see it for yourself.</span></span></span></span></span></span></span></span></a><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> Whether it’s the free meals, concerts, clubs, yoga classes, or awesome office vibe, there’s something for everyone at Horatio!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Cool Clients:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We work with some of the fastest-growing and innovative companies in the world — and a lot of them are startups. That means no boring scripts and repetition. Instead, you will be challenged to provide clients with ideas, feedback, and new strategies based on what you are seeing each day. You’ll get to interact with clients directly too — it could be the head of the customer experience or even the CEO!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Growth Opportunities:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We’re a fast-growing company and have a lot of opportunities for new employees to grow within. A large number of our senior managers started as associates, proved themselves, and were promoted over and over again. If you are smart, hungry, and driven, the sky is the limit at Horatio!</span></span></span></span></span></span></li><li style=\"list-style-type:disc;\"><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:700;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\">Wellness Program:</span></span></span></span></span></span><span style=\"font-size:10.5pt;font-variant:normal;white-space:pre-wrap;\"><span style=\"font-family:Poppins, sans-serif;\"><span style=\"color:#073763;\"><span style=\"font-weight:400;\"><span style=\"font-style:normal;\"><span style=\"text-decoration:none;\"> We are committed to spread mental health awareness and promote its importance. Horatio has in-house clinical psychologists to take care of its employees.</span></span></span></span></span></span></li></ul>",
      "jobLocation": {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "10128",
          "addressRegion": "Distrito Nacional",
          "addressLocality": "Santo Domingo"
        }
      },
      "validThrough": "2026-09-07",
      "uniqueJobCode": "job_20241106143105_SAJLDMFXDNZS2EVY",
      "employmentType": "FULL_TIME",
      "hiringOrganization": {
        "logo": "https://s3.amazonaws.com/resumator/customer_20211015160724_EPMX9TW8G2ML2KOS/logos/20211130082022_Group.png",
        "name": "Hire Horatio CX",
        "@type": "Organization",
        "sameAs": "https://www.hirehoratio.com/"
      },
      "experienceRequirements": "Experienced"
    }
  },
  "list_job": {
    "id": "bvVXr0NYej",
    "title": "Learning Delivery Specialist (SDQ)",
    "detailUrl": "https://hirehoratiocx.applytojob.com/apply/jobs/details/bvVXr0NYej?&"
  },
  "detail_errors": []
}