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HomeCompaniesFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001Risk Analyst, Contact Center Risk

Risk Analyst, Contact Center Risk

Fa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Winchester, VA, United States; Winchester Operations Campus, Winchester, VA, US; Greater Pensacola Operations, Pensacola, FL, US; Headquarters, Vienna, VA, US · Hybrid · Deleted · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
TitleRisk Analyst, Contact Center Risk
Normalized title-
Department / teamOperational Risk
LocationWinchester, VA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary-
Statusdeleted
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-20 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-03

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PageWhat it containsOpen
Company jobsActive postings from Fa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Winchester.Open
Department jobsActive postings in Operational Risk.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Etbx Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001
Source07b2a29e-6ea2-4100-a3f9-8f9be9715803
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Responsible for supporting the operation of the risk function by identifying and assessing operational risks and controls, of varying complexity, identifying related control weaknesses or gaps and supporting business partners to develop approaches and solutions to mitigate identified weaknesses or gaps. May have a focus on one or more particular types of risk such as financial, or operational, risk and may provide advice to management based on this knowledge base. Typically requires an individual a professional qualification, or years of experience, in one or more areas of risk management or its equivalent. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Demonstrate an understanding of risk management components and frameworks. Responsibilities Plan the research for and development of specialized risk assessment scopes Collaborate with management and personnel to optimize risk assessment scope development Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management Lead/conduct and provide expertise with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal‘s quality control standards, policies and procedures Qualifications Basic understanding of operational risk management Experience performing risk and control self-assessments (RCSAs) and creating process maps Experience with operational control testing Knowledge of operational and regulatory risk and control concepts and practices Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience Additional Information Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602 Company Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025 Yello and WayUp Top 100 Internship Programs Computerworld® Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2025 Forbes® 2025 America’s Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent Award From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Full job record

Job ID7644f542e9e7a5977a1ca1d991ac4689db84344c
Org ID5658da07-a4d6-4a63-8b00-4ab2c3c74e87
Source ID07b2a29e-6ea2-4100-a3f9-8f9be9715803
Board ID07b2a29e-6ea2-4100-a3f9-8f9be9715803
Provideroracle_hcm
Provider Job Key29746
TitleRisk Analyst, Contact Center Risk
Normalized Title
Statusdeleted
Activeno
Location TextWinchester, VA, United States; Winchester Operations Campus, Winchester, VA, US; Greater Pensacola Operations, Pensacola, FL, US; Headquarters, Vienna, VA, US
DepartmentOperational Risk
Team
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionVA
CityWinchester
Salary RawDescription Responsible for supporting the operation of the risk function by identifying and assessing operational risks and controls, of varying complexity, identifying related control weaknesses or gaps and supporting business partners to develop approaches and solutions to mitigate identified weaknesses or gaps. May have a focus on one or more particular types of risk such as financial, or operational, risk and may provide advice to management based on this knowledge base. Typically requires an individual a professional qualification, or years of experience, in one or more areas of risk management or its equivalent. Growing an understanding of business needs and objectives. Solve a range of mostly straightforward problems with some increased scope and complexity. Demonstrate an understanding of risk management components and frameworks. Responsibilities Plan the research for and development of specialized risk assessment scopes Collaborate with management and personnel to optimize risk assessment scope development Identify potential business risks, operational and regulatory process deficiencies and improvement opportunities Gather and synthesize data; present conclusions and offer risk mitigation, remediation and process improvement solutions to management Lead/conduct and provide expertise with the administration of specialized risk assessment and testing lifecycles of business activities, processes, policies and procedures for operational effectiveness and compliance with regulatory requirements, federal and state laws, and Navy Federal‘s quality control standards, policies and procedures Qualifications Basic understanding of operational risk management Experience performing risk and control self-assessments (RCSAs) and creating process maps Experience with operational control testing Knowledge of operational and regulatory risk and control concepts and practices Bachelor’s Degree in Business Administration, Auditing, or related field or equivalent combination of training, education and experience Additional Information Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 5510 Heritage Oaks Drive, Pensacola, FL 32526 141 Security Drive, Winchester, VA 22602 Company Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. FORTUNE 100 Best Companies to Work For® 2025 Yello and WayUp Top 100 Internship Programs Computerworld® Best Places to Work in IT Newsweek Most Loved Workplaces 2025 PEOPLE® Companies That Care Newsweek Most Trustworthy Companies in America Military Times 2025 Best for Vets Employers Best Companies for Latinos to Work for 2025 Forbes® 2025 America’s Best Large Employers Forbes® 2025 America's Best Employers for New Grads Forbes® 2025 America's Best Employers for Tech Workers 2025 RippleMatch Campus Forward Award Winner for Overall Excellence Military.com Top Military Spouse Employers 2025 2025 Handshake Early Talent Award From Fortune . ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/29746
Apply URLhttps://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/29746
First Seen At2026-05-31 17:56:06Z
Last Seen At2026-06-03 11:03:14Z
Last Checked At2026-06-06 11:23:28Z
Last Changed At2026-06-06 11:23:28Z
Inactive At2026-06-06 11:23:28Z
Source Posted At2026-05-20 13:31:28Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com|CX_1001/date=2026-06-03/2026-06-03T11-03-08-895Z-36f20b7375ef1d5e5dabb40efda4c63b8f96a786b7903bd99a4ce31a6c0068db.json
Event Fields
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    "CorporateDescriptionStr": "<p></p>\n<p>Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.</p>\n<p>Our approach to careers is simple yet powerful: Make our mission your passion.</p>\n<ul style=\"margin-top:0in\">\n <li>FORTUNE<i>&nbsp;</i>100 Best Companies to Work For® 2025</li>\n <li>Yello and WayUp Top 100 Internship Programs</li>\n <li>Computerworld® Best Places to Work in IT</li>\n <li>Newsweek Most Loved Workplaces</li>\n <li>2025 PEOPLE® Companies That Care</li>\n <li>Newsweek Most Trustworthy Companies in America</li>\n <li>Military Times 2025 Best for Vets Employers</li>\n <li>Best Companies for Latinos to Work for 2025</li>\n <li>Forbes® 2025 America’s Best Large Employers</li>\n <li>Forbes® 2025 America's Best Employers for New Grads</li>\n <li>Forbes® 2025 America's Best Employers for Tech Workers</li>\n <li>2025 RippleMatch Campus Forward Award Winner for Overall Excellence&nbsp;</li>\n <li>Military.com Top Military Spouse Employers 2025&nbsp;</li>\n <li>2025 Handshake Early Talent Award</li>\n</ul>\n<p>&nbsp;</p>\n<p>From&nbsp;<i>Fortune</i>. ©2025&nbsp;<i>Fortune</i>&nbsp;Media IP Limited. All rights reserved. Used under license.&nbsp;<i>Fortune</i>&nbsp;and&nbsp;<i>Fortune</i>&nbsp;Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.</p>\n<p><b>Equal Employment Opportunity:</b>&nbsp;All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.</p>\n<p><b>Accommodations:&nbsp;</b>If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.</p>\n<p><b>Disclaimers:</b>&nbsp;Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the&nbsp;<a href=\"https://fa-etbx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/nfcu/pages/employee-benefits\" target=\"_blank\" rel=\"nofollow\">Benefits page</a>&nbsp;of the Navy Federal Career Site.</p>\n<p><b>Protect Yourself from Job Scams:</b>&nbsp;Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.</p>\n<p><b>Bank Secrecy Act:</b>&nbsp;Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.</p>",
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