Customer Relations Associate

{
  "content_hash": "61f5e4b1522f95d44b3d7938530e0d757c6e4a35421c8c9844b25139d9edb3d7",
  "source_hash": "7b9de075fde2a41447122fb20a8e46904a0ddfaf5f9ed7b94f60521b73fc3fea",
  "last_changed_at": "2026-05-31T17:45:59.837Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "US - Indiana - Greenwood, Greenwood, Indiana",
    "city": "US - Indiana - Greenwood",
    "region": "IN",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 0,
  "salary_min": 0,
  "inferred_at": "2026-06-06T11:22:14.594Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "US - Indiana - Greenwood, Greenwood, Indiana",
      "city": "US - Indiana - Greenwood",
      "region": "IN",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "id": "491381",
  "job": {
    "id": "499203",
    "division": null,
    "department": {
      "id": "17806",
      "name": "Retail"
    },
    "requisition_id": "FE-3412",
    "structure_custom_group_one": {
      "id": "1817",
      "name": "Franklin Water Treatment",
      "title": "Company"
    }
  },
  "url": "https://franklin-electric.pinpointhq.com/en/postings/1c8047a0-bc15-4dd6-b2d6-f372d370dfb8",
  "path": "/en/postings/1c8047a0-bc15-4dd6-b2d6-f372d370dfb8",
  "title": "Customer Relations Associate ",
  "benefits": "",
  "location": {
    "id": "9738",
    "city": "Greenwood",
    "name": "US - Indiana - Greenwood",
    "province": "Indiana",
    "postal_code": ""
  },
  "deadline_at": null,
  "description": "<div><!--block--><strong>Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric</strong></div><div><!--block--><strong>&nbsp;</strong></div><div><!--block-->At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we’re seeking a dedicated <strong>Customer Relations Associate</strong> to represent our commitment to excellence.&nbsp; If you’re a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!</div>",
  "compensation": null,
  "reporting_to": "Jon Ellis",
  "workplace_type": "onsite",
  "benefits_header": "",
  "employment_type": "full_time",
  "workplace_type_text": "Onsite",
  "compensation_maximum": null,
  "compensation_minimum": null,
  "compensation_visible": false,
  "employment_type_text": "Full Time",
  "key_responsibilities": "<div><!--block--><strong>What you will be doing:</strong><br>In this role, you’ll serve as the primary point of contact for our customers, addressing their key business requirements and expectations. <strong><br><br></strong>Your responsibilities will include effectively engage customers with an attention to key business requirements and expectations, as well as provide relevant and relational order information; information related to new products and product accessories; and, provide product specifications, programs, training, and pricing and delivery information.<br><br></div><div><!--block--><strong>&nbsp;</strong></div><div><!--block--><strong>Who we want:</strong></div><div><!--block-->We’re looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team’s success,<strong> WE WANT TO HEAR FROM YOU!</strong></div><div><!--block-->&nbsp;</div><div><!--block--><strong>What you need:</strong></div><ul><li><!--block-->High school diploma or GED (required)</li><li><!--block-->0-3 years of relevant experience or training in customer service or a related field (preferred)</li><li><!--block-->Strong communication skills</li><li><!--block-->Ability to multitask, stay organized, and work under pressure</li><li><!--block-->High attention to detail</li><li><!--block-->Strong critical thinking and problem-solving skills</li><li><!--block-->Proficiency in Microsoft Office</li></ul>",
  "compensation_currency": null,
  "compensation_frequency": null,
  "skills_knowledge_expertise": "<ul><li><!--block-->Generous paid time off &amp; holidays</li><li><!--block-->Health, dental, vision, and life insurance</li><li><!--block-->&nbsp;Paid parental leave</li><li><!--block-->401(k) Plan with company match &amp; service contributions&nbsp; &nbsp;</li><li><!--block-->Short &amp; long-term disability</li><li><!--block-->Fertility &amp; adoption support</li><li><!--block-->Undergraduate &amp; graduate tuition reimbursement</li><li><!--block-->Opportunities for training and career growth</li><li><!--block-->Health &amp; wellness programs</li><li><!--block-->Employee discount program&nbsp;</li></ul>",
  "key_responsibilities_header": "MOVE FORWARD WITH US!",
  "skills_knowledge_expertise_header": "Company Values & Benefits:"
}