Customer Service Representative I - Bilingual (Spanish)

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  "source_hash": "ca1864246174cae40360c33243c9f86b196aa1708ee36ece87258d8e6c84a4e7",
  "last_changed_at": "2026-05-31T17:47:36.796Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "AZ - Phoenix Branch, Phoenix AZ, Phoenix, AZ, United States",
    "city": "Phoenix",
    "region": "AZ",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T18:41:23.109Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "AZ - Phoenix Branch, Phoenix AZ, Phoenix, AZ, United States",
      "city": "Phoenix",
      "region": "AZ",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
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{}

{
  "Id": "85293742-8c26-4800-9c71-845d57dca900",
  "Title": "Customer Service Representative I - Bilingual (Spanish)",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "5539da67-37d1-5b85-8717-29e45263373c",
      "Address": {
        "City": "Phoenix",
        "Line1": "1850 N Central Ave",
        "Line2": "Suite 2005",
        "State": {
          "Code": "AZ",
          "Name": "Arizona"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "85004"
      },
      "Coordinates": {
        "Latitude": 33.46899026525327,
        "Longitude": -112.0739533771357
      },
      "DisplayName": false,
      "LocalizedName": "Phoenix AZ",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "AZ - Phoenix Branch"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-04-14T14:53:18.21Z",
  "JobCategoryName": "Administrative (Field)",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "The Customer Service Representative is responsible for addressing client and/or provider inquiries via email, fax, telephonic, or written correspondence ensuring adherence to contractual and state guidelines as well as client instructions. \nThis role requires internet upload and download speeds of at least 80Mbps and candidate must reside in Phoenix, AZ area.\n \nESSENTIAL FUNCTIONS & RESPONSIBILITIES:\n\nAnswer phone calls, return phone calls\nAnswer emails from clients, providers and internal referring offices\nReview previous history of the provider in MedCheck, Scheck and SalesCloud\nConsult with Supervisor or other departments to clarify answers to inquiries\nContact provider to discuss findings at the appropriate level",
  "MatchedLocations": [],
  "RequisitionNumber": "CUSTO011191"
}